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Lucky8 - Azurolongo NV - Predatory behaviour

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thePOGG
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Joined: Thu Oct 18, 2012 1:17 pm

Lucky8 - Azurolongo NV - Predatory behaviour

Postby thePOGG » Fri Jul 13, 2018 2:49 pm

We've just closed a complaint against Lucky8 casino, who appear to be a rebranding of 7Red. A Live Chat rep has very clearly explained how the bonus system works to a player, only they LC rep got it wrong. The player went on to win over 20k and the operator are refusing to pay and accepting no responsibility for the error the LC rep made that led to the breach of terms. This group will be added to the Not Recommended section imminently.

https://thepogg.com/complaint/lucky8-void-23-000-euro-of-false-support-information/

TP

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