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MGA Accredited Alternative Dispute Resolution Service List of Operators : United Kingdom

Malta Gaming Authority Logo

A requirement for all Malta Gaming Authority (MGA) licensed operators is to provide players with an Alternative Dispute Resolution (ADR) service within their terms and conditions. Any dispute resolution service listed by operators must have received Accreditation from the MGA as an ADR service. has applied for and is awaiting Accreditation as an Alternative Dispute Resolution service via the MCCAA. As such, any players subject to the MGA license can bring any complaints against the following operators to us and the operator is required to discuss the complaint with this service:

How do we use ThePOGG as our ADR service?

If you are an operator that's interested in utilising ThePOGG as your ADR service all you need to do is contact us at [email protected] and let us know. Once we're aware of your request and have added you to our books, all you need to do is add our contact information in the relevant section of your terms and conditions and that's you met your UKGC requirements. It's that simple. If you need help constructing the relevant terms we're more than happy to provide guidance.

Even if you are currently contracted with another ADR provider you are entitled to provide more than one ADR service to your players, so feel free to get in contact!

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.