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888 Self-Exclusion Policy Reviewed by UKGC

by Glenn Baird - May 16, 2017

888 Holdings, the parent company of 888Poker, 888Casino, 888Sport and 888Bingo is currently having its licence reviewed by the UK Gambling Commission due to concerns that the regulator has regarding the operator’s self-exclusion policy.

All online operators in the UK should allow self-exclusion, whereby a customer can ask to be excluded from using the website for a set period of time, anything from six months to five years. Whilst responsibility lies firmly in the hands of the consumer, outlets must ensure that they are seen to be doing what they can to help and support customers who feel that they need to set strict limits on their access to gambling sites.

There are concerns that despite offering self-exclusion policies that many operators don’t do enough to prevent problem gamblers returning to their sites. The finer details in any licencing investigation are never made clear by the UKGC until a full conclusion has been reached and action has been taken.

Over the last few years the UKGC has been tightening up on operator’s social responsibility by dishing out large fines to those who they feel have not done enough to support gambling addiction.

Last year, Betfred, Gala Coral and Paddy Power all had to pay fines, totalling nearly £2 million, for practice that was deemed to flaunt their social responsibilities.

Since the announcement was made, 888 Holdings have seen their share prices drop by over seven percent. This is following on from the first quarter of this year that saw the company’s shares hit record highs with an increase in revenue from the end of 2016 of 13 percent.

888 Holdings have responded to the investigation with the following statement to the stock market:

“The company is dedicated to providing players with a responsible as well as enjoyable gaming experience and the licensee will be proactively engaged in a cooperative and collaborative manner with the UKGC throughout this review.”

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.