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Spillehallen.dk and LeoVegas Criticised by Spillemyndigheden for AML Lapse

by Glenn Baird - November 30, 2020

The Danish Gaming Authority (Spillemyndigheden) has criticised LeoVegas for failing to meet the standard for customer verification checks. It was also revealed that Spillehallen.dk failed to meet money laundering requirements over a year ago.

LeoVegas reported an issue with their verification process to the Danish regulator and following an investigation saw themselves the subject of criticism from the authority.

The investigation revealed that the error highlighted by LeoVegas had allowed temporary accounts to become permanent without them having to go through the proper verification process. This was over the period from June 2019 to May 2020.

Players were only verified through NemID, a login used for banks and other services in Denmark, but not one considered robust enough to meet the demands of verification to gamble online.

Spillemyndigheden said that this meant LeoVegas’s checks were inadequate, as NemID can only be used when a risk assessment places a player at low risk.

“In all other cases, use of NemID cannot stand alone and must thus be supplemented by another control source or other mitigating measures,” it said.

This meant that the operator violated Chapter 3 of the Money Laundering Act, which covers customer due diligence procedures.

Despite this reprimand, there has been no other indication of fines or further disciplinary action so far.

It was also revealed that Spillehallen.dk had reveiced a fine back in 2019, but details of this were only released today.

Details from the report revealed that Spillehallen.dk had failed to produce a proper risk assessment relating to money laundering.

The regulator has made it clear that these findings should have been publish back in 2019 when the investigation was originally carried out.

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