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The UKGC Gives Warnings to Operators Over Withdrawals

by Glenn Baird - August 30, 2018

In a statement released yesterday the UK Gambling Commission stated that online gambling operators would face serious repercussions if they are found guilty of levying unfair restrictions on people trying to withdraw money from their accounts.

The move from the UKGC comes not long after the Competition and Markets Authority (CMA) published findings on their enquiry into the practices and terms from online gambling operators deemed to be unfair.

The findings resulted in CMA forcing two betting firms to change the restrictions that they place on their withdrawals. The UKGC will look to ensure that all online betting firms are held to the same standards set by CMA.

Executive Director at the UKGC, Paul Hope stated that:

“We are committed to raising standards for consumers in the gambling sector to ensure they are getting a fair deal. We’ve already been working with the CMA to tackle unfair online gambling promotions, and today’s announcement will improve how customers are treated.

“In July, we announced new rules, which will make it quicker and easier for the Commission to take action for breaches of consumer law. That includes taking action where firms breach the principles laid out by the CMA. We support the action taken by the CMA and expect all online gambling businesses to take immediate action to update their practices in line with these, or face action by the Commission in the future.”

From the end of October this year, companies breaking advertising or counsumer law will also face sterner repercusions from the UKCG.

Chief Executive, Neil McArthur said: “Protecting the interests of consumers is a priority for us and needs to be a priority for gambling operators.

“These changes will protect consumers from irresponsible advertising and misleading promotions, ensure that they can withdraw their money more easily, and will mean that firms have to deal with complaints more swiftly.”

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.