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[X] Close this form and return to site – $1 Million returned to players!!

by ThePOGG - September 6, 2017

As of Wednesday the 6th of September 2017 we’re very proud to say that’s complaints service has passed $1,000,000 returned to players!

Our complaints service is rapidly growing in popularity and while we’re never happy to see players having problems, we are pleased to say that year on year the number of complaints we have managed has over doubled in the last 12 months as more players find out service and that we’ve more than doubled the total amount returned to players in less than 18 months (over $500k in 18 months or nearly $28k/month).

Over and above the total returned to players, we can also say that in the last year we have returned on average $950/day to the playing community and that over the lifetime of our service that the average player to submit a complaint to our service is $996 richer for doing so.

We take a ‘hands on’ approach to the management of every complaint, ensuring that our team are actively involved in every discussion and properly understand the issues being experienced by the player. This approach puts us in a stronger position to help players who are in the right communicate their argument to the operator. It also means that where the player is right and the operator refuse to rectify the situation, we can pro-actively warn other players to avoid signing up to the operator in question.

If you are one of the hundreds of players that we’ve managed to help we want you to know how happy we are that we could help you get your money back and we hope the extra money made a positive difference to your life! If you are one of the players out there that are currently experiencing issue with an online casino, now would be a good time to get in contact with us. Remember that the average value of submitting a complaint to our service is $996.

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.