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UKGC Accredited Alternative Dispute Resolution Service List of Operators

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A requirement for all United Kingdom Gambling Commission (UKGC) licensed operators is to provide players with an Alternative Dispute Resolution (ADR) service within their terms and conditions. Any dispute resolution service listed by operators must have received Accreditation from the UKGC as an ADR service. ThePOGG.com has applied for and received Accreditation as an Alternative Dispute Resolution service. As such, UK players can bring any complaints against the following operators to us and the operator is required to discuss the complaint with this service:

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How do we use ThePOGG as our ADR service?

If you are an operator that's interested in utilising ThePOGG as your ADR service all you need to do is contact us at adr@thepogg.com and let us know. Once we're aware of your request and have added you to our books, all you need to do is add our contact information in the relevant section of your terms and conditions and that's you met your UKGC requirements. It's that simple. If you need help constructing the relevant terms we're more than happy to provide guidance.

Even if you are currently contracted with another ADR provider you are entitled to provide more than one ADR service to your players, so feel free to get in contact!

To learn more about our ADR service click here.