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Helping casino lovers since 2011.

Having trouble with a casino?

Show all Complaints
Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos.
OPEN COMPLAINTS

249

CLOSED COMPLAINTS

6181

MONEY RECOVERED

$7.424.420

SUBMIT A COMPLAINT
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BetCoin.ag
Declined

BetCoin.ag - Self exclusion

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Gratorama
Declined

Gratorama - Game errors

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Very Well Casino
Declined

Verywell Casino - responsible gambling complaint

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CasiGO
Resolved

CasiGo - WITHDRAW

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Slot Hunter
Found for the Casino

Slot Hunter - 3rd party payment

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Pokie Mate
Resolved

Pokie Mate - Taking too long to pay me my winnings and making excuses

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Agent No Wager
Resolved

Agent No Wager - non-payment

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Bitstarz
Resolved

Bitstarz - Issue with cash out

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Pocket Casino
Declined

PocketPlay - doesnt process documents/withdrawal

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Mobile Bet
Found for the Casino

Mobilebet - self-exclusion not carried over

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Combo Slots
Declined

Comboslots - German license

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Mr Green
Found for the player

Mr Green - Beyond longer than necessary state of verification pending

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Turbico
Found for the Casino

Turbico - Payout of my winnings

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BetMaster
Resolved

BetMaster - Withdrawals has been delayed

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Gioo Casino
Resolved

Gioo Casino - Refusal to pay out my balance

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WynnBet
Resolved

WynnBet - glitched n laggy shadow banned

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Vegas Rush
Found for the player

Vegas Rush - Nonpayment

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Mr Sloty
Resolved

Mr Sloty - Not received withdrawal

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Dreams
Found for the Casino

Dreams Casino - It feels rigged

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Mr Sloty
Resolved

Mr Sloty - does not pay me my withdrawal

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Big5 Casino
Resolved

Big5 Casino - Delaying payment

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Spin Casino
Found for the player

Spin Casino - do not cash my winnings out for no reason

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Casino Rex
Resolved

Casino Rex - Didn’t receive withdrawl

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Turbico
Resolved

Turbico - deposit

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Immortal Romance
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Responsible Gambling Play Safe, Stay Safe

ThePOGG has worked in collaboration to put together a responsible gambling directory, to help you find the support services available where you live.

ThePOGG founded responsible gambling charity BetBlocker, that offers a free app that allows players to block entirely or schedule limitations in advance. Manage your gambling responsibly.

Gambling is an adult activity and carries with it risks. We believe that every stakeholder in the business should actively invest in minimising the human costs inherent with the industry and that all player should take steps to ensure that they engage with gambling in a responsible fashion.

To that end, ThePOGG has worked to develop resources targeted at helping players engage with gambling safely. Our Responsible Gambling Directory helps players find the support agencies that they can access to help them deal with problem gambling, whilst the UK charity that we founded, BetBlocker, offers everyone free blocking software to help them manage their accessing to gambling during periods of vulnerability.