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Helping casino lovers since 2011.

Having trouble with a casino?

Show all Complaints
Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos.
OPEN COMPLAINTS

230

CLOSED COMPLAINTS

6322

MONEY RECOVERED

$7.495.510

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Hey Spin
Resolved

HeySpin - unable to withdraw, account blocked.

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BitCoinCasino.io
Resolved

BitCoin Casino - Poor Verification Process and Withdraw of Funds

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32Red
Declined

32red - failure to close account

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Slot Hunter
Resolved

Slot Hunter - No Withdrawl after Veryfication

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King Billy
Found for the Casino

King Billy - I failed to pass verification process

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Octo Casino
Declined

Octo Casino - No dutch liscense

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EU Slots
Found for the Casino

EU Slots - Welcome Bonus canceled

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Slot Hunter
Resolved

Slot Hunter - Unreasonable verification requests

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EuroBets
Found for the player

Eurobets - refund

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Casino Royal Club
Found for the player

Casino Royal Club - Legal Action Should Be Taken

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Casino Gods
Resolved

Casino Gods - Withdrawal taking nearly 2 months!

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EnergyCasino
Found for the Casino

Energy Casino - Deposit Bonus Max Winnings

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7 Casino
Found for the Casino

7Casino - The game keeps dropping

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1 Win
Found for the player

1win - multiple accounts?

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4 Crowns
Found for the player

4Crowns Casino - withdrawal

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Black Lotus
Found for the player

Black Lotus Casino - Wont Pay

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EnergyCasino
Found for the Casino

Energy Casino - misleading advertisements

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Admiral
Declined

Admiral Casino - Closed account

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1 Ace Club
Resolved

1 Ace Club - Balance and payment issues

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Suprabets
Found for the player

SupraBets - Casino Complaint

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Bet Mania
Resolved

Bet Mania - nonpayment

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Casimba
Found for the Casino

Casimba - Withdrawal

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All British
Declined

All British Casino - Vulnerable Autistic person teken money who thought they were playing a facebook game took money from card have the mond of child

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Ruby Slots
Resolved

Ruby Slots - Delayed verification of my account for a long time

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Responsible Gambling Play Safe, Stay Safe

ThePOGG has worked in collaboration to put together a responsible gambling directory, to help you find the support services available where you live.

ThePOGG founded responsible gambling charity BetBlocker, that offers a free app that allows players to block entirely or schedule limitations in advance. Manage your gambling responsibly.

Gambling is an adult activity and carries with it risks. We believe that every stakeholder in the business should actively invest in minimising the human costs inherent with the industry and that all player should take steps to ensure that they engage with gambling in a responsible fashion.

To that end, ThePOGG has worked to develop resources targeted at helping players engage with gambling safely. Our Responsible Gambling Directory helps players find the support agencies that they can access to help them deal with problem gambling, whilst the UK charity that we founded, BetBlocker, offers everyone free blocking software to help them manage their accessing to gambling during periods of vulnerability.