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Helping casino lovers since 2011.

Having trouble with a casino?

Show all Complaints
Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos.
OPEN COMPLAINTS

65

CLOSED COMPLAINTS

7193

MONEY RECOVERED

$7.910.192

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Tsars Casino
Declined

Tsars Casino - TERMS AND CONDITIONS

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Rizk
Found for the Casino

Rizk Casino - deducted 373429EUR of winnings

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Winner
Declined

Casiwinner - illegal

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Maneki
Resolved

Maneki - Cashout refused continuously

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BetAmo
Declined

Betamo - no Austrian License

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Bob
Declined

Bob Casino - Beach against CJEU cross boarder gaming rules

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BetVictor
Declined

BetVictor - Slow verification process

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Rabona
Declined

Rabona - Refund due to casino bot verifying my account

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Casino Sieger
Resolved

Casino Sieger - Non-payment

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Tipbet
Declined

Tipbet - non-payment

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LV BET
Found for the Casino

LVBet - Keeping my fund

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Tiger Gaming
Declined

Tiger Gaming - frozen account

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Betway
Found for the player

Betway - Missing deposit, they say they didn’t got it

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LV BET
Found for the Casino

LV Bet - excessively demandings of KYC

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777
Resolved

777 - Withdraw problem

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Dream Vegas
Resolved

Dream Vegas - Confiscated winning money

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WinStar
Found for the Casino

Winstark - DELAYED WITHDRAWAL REQUEST

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007 Slots
Resolved

Skycrown Casino - keeps cancelling my withdrawal when I already sent all my necessary docs info pdf files etc to verify my account don’t know what’s going on with this casino never had this problem with any other online casino

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Costa Bingo
Resolved

Costa Bingo - verification issues

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Favbet
Declined

Favbet - Account blockage

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Suprabets
Declined

Suprabet - Withdraw of fund

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Turbico
Resolved

Turbico - Missing Deposit

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7Bit
Resolved

7Bit - Not paying out

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Oh My Zino
Resolved

Oh My Zino - balance deduction

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Immortal Romance
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Responsible Gambling Play Safe, Stay Safe

ThePOGG has worked in collaboration to put together a responsible gambling directory, to help you find the support services available where you live.

ThePOGG founded responsible gambling charity BetBlocker, that offers a free app that allows players to block entirely or schedule limitations in advance. Manage your gambling responsibly.

Gambling is an adult activity and carries with it risks. We believe that every stakeholder in the business should actively invest in minimising the human costs inherent with the industry and that all player should take steps to ensure that they engage with gambling in a responsible fashion.

To that end, ThePOGG has worked to develop resources targeted at helping players engage with gambling safely. Our Responsible Gambling Directory helps players find the support agencies that they can access to help them deal with problem gambling, whilst the UK charity that we founded, BetBlocker, offers everyone free blocking software to help them manage their accessing to gambling during periods of vulnerability.