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Helping casino lovers since 2011.

Having trouble with a casino?

Show all Complaints
Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos.
OPEN COMPLAINTS

58

CLOSED COMPLAINTS

7338

MONEY RECOVERED

$8.010.073

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Evo Spin
Resolved

Evospin - Withholding Money

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BC Game
Declined

BCGame - delaying the payout of 100,000 EUR

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Raging Bull
Resolved

Raging Bull Casino - Delayed Payment

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Cookie Casino
Declined

Cookie Casino - Not paying, playing from the Netherlands

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4RaBet
Resolved

4RaBet - Account block

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Love Casino
Declined

Love Casino - won't close account

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Lucky Casino
Found for the Casino

Lucky Casino - False reopening refund

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EuroSlots
Found for the Casino

EuroSlots - Always losing

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EnergyCasino
Declined

Energycasino - underage play

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Bloodmoon Casino
Found for the player

Bloodmoon Casino - Holding funds

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EuroBets
Found for the player

Eurobets - non-payment

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CasinoCasino
Found for the Casino

CasinoCasino - Withdraw

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Marsbet
Resolved

MarsBet - playing while on holiday

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Orion Stars
Resolved

Orion Stars - Scammers

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BitBetWin
Resolved

BitBetWin - Refused payout

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Winzie
Found for the Casino

Winzie - Refund

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Jackpot Joy
Found for the player

Jackpot Joy - Return of money

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Windetta
Resolved

Windetta - Account closed after winnings because of a "gambling addiction"

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Cool Cat
Resolved

Cat Casino - non-payment

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Rabona
Resolved

Rabona Casino - complaint

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Burning Bet
Resolved

Burning Bet - Extensive delays and excuses

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iBet
Found for the player

iBet - Responsible Gambling

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Bitstarz
Resolved

21bit - doenst ban addicted player and refuses refund

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TTR Casino
Resolved

TTR Casino - doesnt ban me

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Responsible Gambling Play Safe, Stay Safe

ThePOGG has worked in collaboration to put together a responsible gambling directory, to help you find the support services available where you live.

ThePOGG founded responsible gambling charity BetBlocker, that offers a free app that allows players to block entirely or schedule limitations in advance. Manage your gambling responsibly.

Gambling is an adult activity and carries with it risks. We believe that every stakeholder in the business should actively invest in minimising the human costs inherent with the industry and that all player should take steps to ensure that they engage with gambling in a responsible fashion.

To that end, ThePOGG has worked to develop resources targeted at helping players engage with gambling safely. Our Responsible Gambling Directory helps players find the support agencies that they can access to help them deal with problem gambling, whilst the UK charity that we founded, BetBlocker, offers everyone free blocking software to help them manage their accessing to gambling during periods of vulnerability.