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Helping casino lovers since 2011.

Having trouble with a casino?

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Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos.
OPEN COMPLAINTS

278

CLOSED COMPLAINTS

6510

MONEY RECOVERED

$7.560.442

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1Bet
Declined

1Bet - urgently needed help

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All British
Resolved

All British Casino - lost winnings

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Slot Wolf
Resolved

Slot Wolf - document verification taking too long, preventing the withdrawal

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Slot Wolf
Resolved

Slot Wolf - Withdrawal refused and account blocked

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Nordicasino
Found for the Casino

Nordicasino - Cancelation of paymant

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Slot Hunter
Found for the Casino

Slot Hunter - My account has been suspended and my earnings have not been paid

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Sunrise Slots
Resolved

Sunrise Slots - Online casino refusing to pay

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Evo Spin
Declined

Evospin - First Steps

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Maneki
Found for the Casino

Maneki - casino excluesion

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Dux Casino
Found for the Casino

Dux Casino - Fair gaming not received

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Luxury
Found for the Casino

Luxury Casino - Constantly losing for the last 8 months

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Slot Wolf
Resolved

Slot Wolf - Refusing to withdraw

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GSlot
Resolved

GSlot - Withdraw Blocked

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Rizk
Declined

Rizk - casino not paying out!

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888
Found for the player

888 - I am still waiting for my withdrawal (getting no response)

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Samosa
Resolved

Samosa Casino - Withdrawal is not paid

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777
Resolved

Cookie Casino - Free spins

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MyBookie
Resolved

Mybookie.ag - cheated me

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Casino Gods
Found for the player

Casino Gods - Haven't paid winnings

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SpinIt
Found for the player

SpinIt - Haven't got my winnings

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Genesis Casino
Found for the player

Genesis Casino - Winnings not paid

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Captain Cooks
Resolved

Captain cooks - missing funds

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LottoGo
Found for the Casino

LottoGo - I’m being scammed

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Mount Gold
Found for the Casino

Mount Gold - Responsible gaming

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Immortal Romance
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Responsible Gambling Play Safe, Stay Safe

ThePOGG has worked in collaboration to put together a responsible gambling directory, to help you find the support services available where you live.

ThePOGG founded responsible gambling charity BetBlocker, that offers a free app that allows players to block entirely or schedule limitations in advance. Manage your gambling responsibly.

Gambling is an adult activity and carries with it risks. We believe that every stakeholder in the business should actively invest in minimising the human costs inherent with the industry and that all player should take steps to ensure that they engage with gambling in a responsible fashion.

To that end, ThePOGG has worked to develop resources targeted at helping players engage with gambling safely. Our Responsible Gambling Directory helps players find the support agencies that they can access to help them deal with problem gambling, whilst the UK charity that we founded, BetBlocker, offers everyone free blocking software to help them manage their accessing to gambling during periods of vulnerability.