1xBet Casino Review

1xBet are Blacklisted at ThePOGG due to being identified as connected to a server distributing non-genuine games. 1xBit have been confirmed by another portal as distributing non-genuine games.

Multiple operators in this group have also been non-responsive to complaints logged against them with our dispute service.

Term 17 states that customers have only 10 days to complain: "A complaint shall be served within 10 (ten) days of the day when the party became aware or should have become aware of the violation of their rights. Documents supporting and substantiating such complaint shall be enclosed. In default of sufficient grounds for the complaint, the same shall be returned without examination. All bet calculation claims for Cyber-Live games are accepted within 72 hours from the moment of game ending." 21/11/2018 and this results in a deduction of 1 from their Trustworthiness rating - this is an unacceptably brief window to allow customers to act on issues they have experienced at this provider.

Customers should be aware that their is a maximum win cap of €600,000 per bet - as per Term 3: "The maximum return is limited to €600,000 (or the equivalent sum in a foreign currency) per bet."21/11/2018 at this operator which results in a reduction of 1 to their trustworthiness score.

Section 2 Term 45 states: "1xBet offers a self-restricting option which allows you to close your account for a certain period of time: a week, a month, 6 months, a year. Your account will be blocked only after it has been fully verified. Be kindly advised that the following list of documents must be attached to your application to self-restrict: a photo of your ID/Passport and a photo of a recent utility bill. If you activate this feature you will be unable to gamble at 1xBet. We will do our best to prevent you from creating new accounts and block new ones. Your account will be automatically unblocked after the selected time period ends. To have this option enabled please contact us via [email protected]" 21/11/2018. This results in a Blacklisted status at ThePOGG. Vulnerable customers must be protected and there must be NO barriers to their ability to take control of their gambling by self-excluding - stipulating that i.d. must be submitted with a restriction request, or indeed stating that only verified accounts can be self-excluded, is unacceptable. We cannot express strongly enough how disagreeable and detrimental to the most vulnerable of players such a practice is.

These properties also have connections to the Playamo Partners group, who have confiscated a 6 figure win from a player based on the player having set-up duplicate accounts. However, the duplicate account they claim the player registered was registered under an email address that provably did not exist on the date that Playamo claim the account was registered on.

For references see - 1xBet Group Player Issues.