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4.95

1xBet Status: Blacklisted

Ownership:
1xCorp N.V.
Affiliate Program:
1xBet Partners

1xBet Casino

Overview

Review last updated – March 2019.

1xBet Casino is owned by Bonnal Ltd; the operator appears to be licensed in Curacao by Curacao eGaming. It provides games by: NetEntertainment, 1×2 Gaming, Amatic, Apollo Games, August Gaming, BBIN, Belatra, Bet Digital, Betson, Betsense BetSoft, BGaming, Big Time Gaming, Blueprint, Booongo, Casino Technology, Concept Gaming, Iron Dog Studio, Kalamba Games, Gamey, Ganapati Endophina, EvoPlay, Fantasma Games, Gamesco, Leander, Genii, Gii365, Habanero, IGROSOFT, Fugaso, Lightining Box, Microgaming, Nektan, OMI Gaming, ORYX, PG Soft, Platipus, Playson, Pragmatic Play, Rakki Games, Red Rake, Rival, SA Gaming, Side City, Spade Gaming, Spigo, Spinomenal, Thunderkick, Tom Horn, Wazdan, World Match and Zeus across the categories of: slots, table games, video poker and progressive jackpots – around 1400 in total.  Their site features a: blue, green and white colour palette – its logo is its name in blue and white block capital lettering.

Trustworthiness

 - 0 / 10

1xBet are Blacklisted at ThePOGG due to being identified as connected to a server distributing non-genuine games. 1xBit have been confirmed by another portal as distributing non-genuine games.

Multiple operators in this group have also been non-responsive to complaints logged against them with our dispute service.

Term 17 states that customers have only 10 days to complain: "A complaint shall be served within 10 (ten) days of the day when the party became aware or should have become aware of the violation of their rights. Documents supporting and substantiating such complaint shall be enclosed. In default of sufficient grounds for the complaint, the same shall be returned without examination. All bet calculation claims for Cyber-Live games are accepted within 72 hours from the moment of game ending." 21/11/2018 and this results in a deduction of 1 from their Trustworthiness rating - this is an unacceptably brief window to allow customers to act on issues they have experienced at this provider.

Customers should be aware that their is a maximum win cap of €600,000 per bet - as per Term 3: "The maximum return is limited to €600,000 (or the equivalent sum in a foreign currency) per bet."21/11/2018 at this operator which results in a reduction of 1 to their trustworthiness score.

Section 2 Term 45 states: "1xBet offers a self-restricting option which allows you to close your account for a certain period of time: a week, a month, 6 months, a year. Your account will be blocked only after it has been fully verified. Be kindly advised that the following list of documents must be attached to your application to self-restrict: a photo of your ID/Passport and a photo of a recent utility bill. If you activate this feature you will be unable to gamble at 1xBet.
We will do our best to prevent you from creating new accounts and block new ones. Your account will be automatically unblocked after the selected time period ends. To have this option enabled please contact us via block@1xbet.com." 21/11/2018. This results in a Blacklisted status at ThePOGG. Vulnerable customers must be protected and there must be NO barriers to their ability to take control of their gambling by self-excluding - stipulating that i.d. must be submitted with a restriction request, or indeed stating that only verified accounts can be self-excluded, is unacceptable. We cannot express strongly enough how disagreeable and detrimental to the most vulnerable of players such a practice is.

These properties also have connections to the Playamo Partners group, who have confiscated a 6 figure win from a player based on the player having set-up duplicate accounts. However, the duplicate account they claim the player registered was registered under an email address that provably did not exist on the date that Playamo claim the account was registered on.

For references see - 1xBet Group Player Issues.

Bonuses

 - 9 / 10
100% up to €300
Max Bonus 300
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 35xb

The 1xBet Welcome bonus currently consists of a bonus of 100% up to €300.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is €5 on any single round of play.

There is no maximum win term associated with this bonus.

The bonus is cashable.

Bonus and associated winnings will expire after 7 days if the wagering requirements are not completed.

Game Weightings:

  • Slots 100%
  • Roulette, Baccarat, Blackjack, Poker and slots from the "Others" 0%

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£12.44
Bonus Value
low roller
mid
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 24 hours

 - 10 / 10

The 1xBet website states that withdrawals to ewallets take 15 mins but 24 hours gives the highest rating for this category according to our scoring system.

Minimum Withdrawal - €1.50

Maximum Withdrawal - none given.

Banking options available - Credit/Debit cards, BitCoin, EcoPayz, PaySafeCard, WebMoney, QiWi, AstroPay, Skrill, Neteller, Bank Transfer and numerous other country specific methods.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

1xBet use Net Entertainment, 1x2 Gaming, Amatic, Apollo Games, August Gaming, BBIN, Belatra, Bet Digital, Betson, Betsense BetSoft, BGaming, Big Time Gaming, Blueprint, Booongo, Casino Technology, Concept Gaming, Iron Dog Studio, Kalamba Games, Gamey, Ganapati Endophina, EvoPlay, Fantasma Games, Gamesco, Leander, Genii, Gii365, Habanero, IGROSOFT, Fugaso, Lightining Box, Microgaming, Nektan, OMI Gaming, ORYX, PG Soft, Platipus, Playson, Pragmatic Play, Rakki Games, Red Rake, Rival, SA Gaming, Side City, Spade Gaming, Spigo, Spinomenal, Thunderkick, Tom Horn, Wazdan, World Match and Zeus.

Game selections are as follows:

Jackpots - 117

Instant

Table Games – 70

Slots – 1000+

Video Poker – 130

Live – ?

Customer Service

 - 9 / 10

Email Testing Record

  • November 2018 - 3 hours 5 minutes

Licensing

 - 2 / 10

1xBet Casino hold the following gambling licenses :

  • Curacao eGaming - 1xBet Casino are licensed by one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

1xBet does not accept players from the following countries: Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Contact Information:

Email : info@1xbet.com

Slots RTP

This provider only gives the RTPs for the games which have this information listed in their help files - the others that do not are not listed - to the best of our knowledge. If this is incorrect we will be happy to update this section should the operator provide guidance to allow us to access this information for all games on their site.

Comp Points

We could not locate a comp points system on the operator's website - if there is such a system in place and the operator gives us instructions to allow us identify this information we will of course update this section of their review.

Closing Thoughts

There are many good reasons for players to avoid 1xBet and any operator associated with them. Multiple properties within this group have been identified as being associated with the distribution of non-genuine games, they are not cooperative with our complaint management team and they have a veritable litany of unfriendly player terms and condition. This is a group to avoid.

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