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3.80

AvonBet Status: Not Recommended

Ownership:
Luckyland NV

AvonBet Casino

Overview

Review last updated – June 2017.

AvonBet Casino are primarily a sportsbook operator owned and operated by Alpha Entertainment B.V. AvonBet Casino Appear to be licensed in Curacao but there is no active link to a license page in evidence on their site. They provide a small selection of games by: Zeus, Playson, Endorphina, Bet Construct, Pragmatic Play, Microgaming, Net Entertainment, 1×2 Gaming, NextGen Gaming, ELK Studios, Amaya, iGaming2Go and Evolution. Their site features a black, grey, red and white colour scheme and it is typically pared back in nature as with most sportsbook operators.

Trustworthiness

 - 1 / 10

AvonBet Casino does not hold a UKGC license and therefore we cannot send a reviewer to test their site.

Contradictory Terms (-1) - AvonBet Casino's Terms and Conditions are contradictory in that to begin the General Terms and Conditions state that AvonBet hold a Curacao license - however Term 9.12 indicates that accounts inactive for 30 months will have their balances remitted to the MGA - an organisation with which this operator is not licensed. This claim then cannot be true. This is concerning as this appears to wilfully mislead customers into believing that this operator holds a license in Malta which they do not.

Terms and Conditions Monitoring (-1) - ThePOGG cannot monitor the Terms and Conditions at this operator for your security and convenience as a result of their website design.

A representative of MarsBet - the sister property to AvonBet - issued legal threats against ThePOGG Network when we attempted to discuss an affiliate program complaint.

We have concerns that this group are specifically choosing brand names that could possibly infringe on major brand names outside of the gambling sector. Namely Mars, Avon and Adobe.

For references see Alpha Entertainment Affiliate Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 5 days

 - 5 / 10

Since AvonBet Casino do not hold a UKGC license we have been unable to test their withdrawal times - they do not give any information on site and therefore since they do not accept US customers we have given them the industry standard rating of 5.

Banking Options Available: Credit/Debit cards, Neteller, Otopay, Astropay, Bank Transfer and Skrill (Moneybookers).

Maximum Withdrawal: None given.

Minimum Withdrawal - None given.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

AvonBet Casino use Net Entertainment software for their instant play casino alongside games from: Zeus, Playson, Endorphina, Bet Construct, Pragmatic Play, Microgaming, 1x2 Gaming, NextGen Gaming, ELK Studios, Amaya, iGaming2Go and Evolution. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 0

Slots – 247

Video Poker – 36

Jackpots - 4

Live - 5

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 1 minute
  • May 2016 - no response.

Licensing

 - 2 / 10

AvonBet hold the following gambling licenses :

  • Curacao eGaming - AvonBet are licensed in Curacao however we cannot distinguish with which Master License holder. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with AvonBet Casino: United States and its territories and United Kingdom.

Contact Details:

Postal address: Alpha Entertainment B.V., New Haven Office Center, Emancipatie Boulevard 31, PO Box 6052, Curacao.

Restricted Countries

AvonBet does not accept players from the following countries: American Samoa, Guam, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

AvonBet only provide the RTPs for their Net Entertainment games.

Comp Points

AvonBet Casino do not appear to offer a comp points system for all players.

Closing Thoughts

AvonBet Casino are Not Recommended at ThePOGG as a result of their claims in Term 9.12 of their General Terms and Conditions that they will remit the balances of accounts that have been inactive for 30 months to the MGA - an organisation that they do not hold a license with and therefore this cannot be true. Unfortunately Live Support at this operator was incredibly slow and inefficient and ultimately unhelpful throughout our contact with them though they were polite. We also don't take kindly to operators casually throwing legal threats our way without having any sound bases for their threats.

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