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3.00

Balzac Status: Not Recommended

Balzac Casino

Overview

Review last updated – June 2017

Balzac casino have a poor reputation amongst players due to their refusal to engage with dispute mediation.

Trustworthiness

 - 2 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with Balzac casino.

Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

The Rival connection aside, Balzac casino have developed a worrying reputation in their own rights. CasinoMeister has issued a warning about their failure to pay players and non-responsiveness

Gambling Grumbles has also had issues getting Balzac casino to respond to player complaints.

Due to the design of the Balzac website we cannot monitor their terms and conditions.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $500

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account

Wagering Requirements;

  • Slots - ?xbonus

Adjustments to ratings;

  • Bonuses on subsequent deposits (+1) - 2nd deposit 100% up to $200, 3rd deposit 80% up to $180

Game Weightings (already account for in Wagering Requirements)



Notes



Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we have not tested the withdrawal times at Balzac. The Balzac website does not provide any information on withdrawal times and as they do not accept US customers we will assume this to be 5 days.

Minimum Withdrawal - None listed.

Max Withdrawal - None listed.

Banking Options Available - Credit/Debit card, Neteller, Skrill (Moneybookers), Click2Pay, EcoCard, ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 3 / 10

Balzac casino use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No answer
  • June 2015 - No Response
  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - No Response
  • September 2013 - No Response

Licensing

 - 0 / 10

Balzac casino do not provide any information on their gambling license on their website.

The following countries are restricted from participation with Balzac casino; Netherlands Antilles, USA, Canada, Israel and Turkey

Contact Details;

Email : support@sunsetslots.com
Phone : USA (Toll Free): 1-888-414-6804
UK (Toll Free):0-808-189-1269
Italy (Toll Free):800-875-226
France (Toll Free):0800-919066
Australia (Toll Free):1-800-781-322

Affiliate Program - Balzac Affiliates.

Restricted Countries

Balzac does not accept players from the following countries: Canada, Israel, EU, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Balzac do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points

The Balzac comp point program awards 1 comp point for every $1 wagered and 1000 comp points can be exchanged for $1. This is equivalent to the standard Playtech comp point program.

Closing Thoughts

Balzac casino have made enough of a mess that despite the fact that they are relatively low profile, there have been enough complaints to justify advising all players to avoid this venue.

Associated Casinos

There are no associated casinos to display.

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