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– No player complaints requiring operator intervention received so far!

– Operator subject to strong regulatory requirement.

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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Low value registration incentives.

Bet Social Casino Review

Review last updated - September 2019.

OVERVIEW | 4.36/10

Bet Social Casino are primarily a Sports Book licensed in both Malta and Curacao. The casino offers a range of games provided by Microgaming.  Their site is plain in design as is typical of Sports Books and it features a colour palette of: blue, grey, white and black.

TRUSTWORTHINESS | 5/10

(-3) BetSocial carry the following maximum win term:

"13.19. Betsocial resereves the right to limit the net payout on a bet or combination of bets to one account holder at €50.000, or the equivalent in any other currencies accepted. This limit may be lower depending on the specific sports, league and type of bet. And the maximum winning for an account holder in a week is set to €100.000. In case a user places several identical bets (also combinations of single and multiple bets) for which the total winnings exceed the winnings limit per bet then we have the right to reduce the bet insofar as it is necessary to comply with the winnings limits. Furthermore, Betsocial also reserves the right to limit, refuse, restrict, and cancel any bet and the limits are subject to change without any prior written notice. "

We consider this term to be predatory in its nature - the operator should control their exposure to risk via table limits and declining high risk bets rather than via small print.

For references see Bet Social Player Issues

BONUSES | 3 / 10

100% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:
Full Bet Social bonus review

Terms and Conditions

The Betsocial Casino Welcome bonus currently consists of a bonus of 100% up to €100.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40x(deposit+bonus).

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is €5

There is no maximum win term associated with this bonus.

The bonus is cashable.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Game Restrictions:

  • You can only play non-jackpot slots games with this bonus.


BONUS: 100% up to €100
T&CS APPLY
Try another casino
Value to Player for:
$-4.81
Bonus Value
low roller
mid
mid roller
low
high roller
mid
superhigh roller
n/a

Payout Speed: 6 days | 4 / 10

Bet Social Casino state that withdrawals are processed in business days resulting in a withdrawal time of 6 days over a weekend.

Minimum withdrawal - €30.

Maximum withdrawal - ?

Banking options available - Visa, Mastercard, Neteller, Skrill, Trustly, Jeton, Astropaycard, Paysec, Paykasa, Paysafecard, Easypay, ecoPayz.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 6 / 10

Bet Social Casino use Microgaming software for their instant play casino.

Game selections are as follows:

Instant

Table Games – 44

Slots – 263

Video Poker – 17

Customer Service | 0 / 10

Email Testing Record

  • September 2019 - No response.
  • May 2019 -No response.
  • December 2016 - 20 hours 2 minutes

Licensing | 8 / 10

BetSocial Casino do not provide any licensing information on their website.

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao - BetSocial are licensed by Antillephone, the Curacao eGaming Master License holder. We have had no experience contacting this license holder, either directly or via the affected player, about player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Bet Social does not accept players from the following countries: Australia, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details:

Email : [email protected]
Address : Bet Social Ltd
145-147 St. John Street
London
EC1V 4PW
Telephone : +44 845 299 3475 during UK working hours.

Slots RTP

Bet Social do not appear to publish the House Edge figures for any of their slots games.

Comp Points

Bet Social Casino do not appear to provide a comp points system for players.

Closing Thoughts

BetSocial have demonstrated a willingness to communicate and manage player complaints in an appropriate fashion. Other than their max win term, they have the makings of a quality operation.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

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