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8

BetClic Status: Does not accept players from United States

BetClic Casino

Overview

Review last updated – April 2018

BetClic casino have made some mistakes in there management of player complaints in the past but are making efforts to turn things around.

Trustworthiness

 - 8 / 10

Four of the six reviewers who work for this site on a regular bases hold accounts with BetClic casino – who are owned and operated by the same parent group as Monte Carlo casino - and report only one small issue with documentation verification which will be detailed in the Payment Methods section.

Historically the BetClic/Everest group have tarnished their reputation by refusing to cooperate with dispute mediation services like ThePOGG.com. This has lead to a number of player complaints not receiving a proper review.

In January 2015 we had an extended conversation with the BeWinners group, who run all of the BetClic/Everest properties excluding Bet-At-Home. They have assured up that any and all player issues that come up will be dealt with appropriately. As such they will be moved to a Trustworthiness of 4 and for each 6 months that pass without further unresolved issues this score will increase by 1 point. This does not apply to Bet-At-Home who are still non-responsive to player complaints.

In early 2016 Betclic delivered on their assurances that they would discuss player complaints, successfully resolving a player issue via ThePOGG.com. As such they've not been upgraded to 'Recommended' status.

For references see BetClic Everest Group Player Issues

You can see the latest updates to BetClic casino's terms and conditions here.

Bonuses

 - 7 / 10
100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 10
Type Cashable
Wagering 40xb

The Betclic Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £10 on any single round of play.

There is no maximum win when using this deposit bonus.

The bonus is cashable.

This bonus is not available to player depositing via ewallets or pre-paid cards including Neteller, Skrill, PaySafeCard and Ukash.

Players from the United Kingdom are not eligible to receive this bonus.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Game Weightings:

  • All Slots (including mobile) 100%
  • Roulette 10%
  • Blackjack 5%
  • Live Roulette 10%
  • Live Blackjack 5%
  • Other Table Games Exempt from wagering contribution
  • Other Card Games Exempt from wagering contribution
  • All other games not listed Exempt from wagering contribution

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

Deposit Method Restrictions: ewallets or pre-paid cards including Neteller, Skrill, PaySafeCard and Ukash
Country/Regional Restrictions: United Kingdom
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£9.75
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 24h

 - 10 / 10

Using Neteller our reviewers report withdrawals usually paid within 24.

Minimum withdrawal - 15 EUR, 3,000 HUF, 330 CZK, £10, 60 RON, 150 SEK, 120 NOK, 30 BRL or 20 USD15 EUR, 3,000 HUF, 330 CZK, £10, 60 RON, 150 SEK, 120 NOK, 30 BRL or 20 USD. Smaller withdrawals will incur a fee.

Maximum withdrawal - 30,000 EUR, £25,000, 100,000 PLN, 7,200,000 HUF, 700,000 CZK, 120,000 RON, 300,000 SEK, 225,000 NOK, 65,000 BRL or 30,000 USD

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers) or PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

BetClic use Net Entertainment software for both their download and instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 28

Slots – 129

Video Poker – 19

Live - 3

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 10 minutes
  • June 2015 - 1 hour 44 minutes
  • November 2014 - 3 hours 14 minutes
  • June 2014 - No Response
  • December 2013 - 1 day 18 hours 16 minutes
  • June 2013 - 17 hours 33 minutes
  • January 2013
    • 1st email - No Response
    • 2nd email - No Response
    • 3rd email - No Response

Licensing

 - 8 / 10

BetClic hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BetClic currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

BetClic does not accept players from the following countries: Australia, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information;

Email : support@betclic.com
Fax : + 44 207 692 5508
Address : BetClic Limited
Portomaso Business Tower
St. Julian’s
STJ 4011
MALTA

Slots RTP

BetClic Casino release the house edge (RTP) information for all of the slots games that they offer in the casino area of their site. The slots games in the ‘Games’ section do not include house edge information.

Comp Points

BetClic Casino do not offer a comp point program.

Closing Thoughts

BetClic do not have the best history with players, but if they continue to cooperate with player complaints this could still be turned around.

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Promotional Terms & Conditions

100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 10
Type Cashable
Wagering 40xb

This promotion is only available to new players and only once they've made their first deposit.

The Betclic Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £10 on any single round of play.

There is no maximum win when using this deposit bonus.

The bonus is cashable.

This bonus is not available to player depositing via ewallets or pre-paid cards including Neteller, Skrill, PaySafeCard and Ukash.

Players from the United Kingdom are not eligible to receive this bonus.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Game Weightings:

  • All Slots (including mobile) 100%
  • Roulette 10%
  • Blackjack 5%
  • Live Roulette 10%
  • Live Blackjack 5%
  • Other Table Games Exempt from wagering contribution
  • Other Card Games Exempt from wagering contribution
  • All other games not listed Exempt from wagering contribution

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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