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4.55

Betfred Status: Blacklisted

Betfred Casino

Overview

Review last updated – July 2017

Due to Betfred Casino’s continued use of Spielo G2 software – a software group that has been caught offering games that could not have occurred accidentally and in violation of the technical standards many of their clients licenses (i.e. unfairly biased against the player), Betfred Casino are on our Blacklist

See http://thepogg.com/finsoftspielo-g2-rigged-games/ for further details.

In 1967 Fred and Peter Done started with just one shop in Salford England and from these humble beginnings have grown a business empire of over 800 betting shops in the UK alongside a holding a large share of both the online and mobile gambling markets.

Trustworthiness

 - 0 / 10

All six of the reviewers that work for this site on a regular bases have held accounts with Betfred Casino for several years and report no problems. Betfred have a good reputation within the industry.

Betfred have continued to offer games provided by Spileo G2 after this group were found to be providing card games that did not conform to the natural probabilities that real cards would generate. As such they've been added to our Blacklist.

For references see Betfred Group Player Issues

Bonuses

 - 1 / 10
100% up to £100
Max Bonus 100
Min Deposit 5
Max Bet 20%xb
Type Sticky
Wagering 40xb
Country/Regional Restrictions: Greece, Bulgaria, China, Spain, Estonia, Israel, Japan, Philippines, Thailand, India, Pakistan and USA. Australia, Austria, Belgium, Bulgaria, Canada, China, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, India, Israel, Italy, Japan, Kyrgyzstan, Latvia, Montenegro, Norway, Poland, Portugal, Philippines, Romania, Pakistan, Serbia, Singapore, Slovakia, South Africa, Spain, Thailand, Turkey, United Arab Emirates, Ukraine or USA
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-£23.20
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 72h

 - 5 / 10

Using Neteller all of our reviewers report withdrawal normally within 72 hours.

Banking options available - Credit/Debit cards, Neteller, Moneybookers, UKash, Bank Wire or Cheque

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

You can see the latest updates to Betfred casino's terms and conditions here.

Software

 - 0 / 10

Betfred Casino use Playtech software for both their download and instant play casinos. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 31

Table Games – 27

Slots – 121

Slots – 65

Video Poker – 15

Video Poker – 12

Live – 5

Live – 3

Jackpots - 53

Jackpots - 31

Customer Service

 - 10 / 10

All our reviewers report very positive experiences with Betfred Casino customer services and our own testing shows email support is consistently responsive within 24 hours.

Email Testing Record

  • December 2016 - 9 minutes
  • June 2015 - 47 minutes
  • November 2014 - 2 hours 27 minutes
  • June 2014 - 5 hours 45 minutes
  • December 2013 - 11 minutes
  • June 2013 - 31 minutes

Licensing

 - 8 / 10

Betfred hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Betfred currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Betfred Casino - South African, German, Swedish, Dutch, Norwegian, Finnish, Belgian, Polish, Bulgarian, Austrian,Czech, Hungarian, Japanese, Latvian, Portuguese, Romanian, Slovakian, Ukrainian, United Arab Emirates, Canadian, French, Italian, American, Kyrgyz, Spanish, Greek, Danish, Serbian, Montenegrin, Chinese, Israeli, Singapore or Turkish

Contact Details;

Email : support@betfredcasino.com
Phone : Inside UK 0800 028 6468 (free)
Outside UK 00350 2162 2222 (toll)
Fax : 00350 2007 8195
Address : Betfred Limited
C/O. Petfre (Gibraltar)
5.2 Waterport Place
2 Europort Avenue
Gibraltar

Affiliate Program - ActiveWins.

Restricted Countries

Betfred does not accept players from the following countries: Austria, Belgium, Bulgaria, Canada, Czech Republic, Finland, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Hungary, Italy, Japan, Kyrgyzstan, Latvia, EU, EU, Norway, Poland, Portugal, Romania, Serbia, Serbia and Montenegro, Singapore, Slovakia, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United States.

Slots RTP

Betfred casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

Betfred Casino offer the standard Playtech comp point program, that being 1 comp point earned for every £10 wagered and 100 comp points = £1. Alongside this they improve the redemption rate as you move up the VIP ladder. This puts their comp point program above average for the industry.

Closing Thoughts

We'd like to like Betfred, but any operator that offer the deceptive games that Betfred have are not one we'd be at all happy to send players to. There are many operators without these problems that make a far better choice for players.

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Promotional Terms & Conditions

100% up to £100
Max Bonus 100
Min Deposit 5
Max Bet 20%xb
Type Sticky
Wagering 40xb

This promotion is only available to new players and only once they've made their first deposit.

The Betfred Welcome bonus currently consists of a bonus of 100% up to £100.

The minimum deposit that will trigger the bonus is £5.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is 20% of the bonus received.

The maximum allowed win when playing with this bonus is £100.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Players from the following countries are not eligible to receive this bonus - Greece, Bulgaria, China, Spain, Estonia, Israel, Japan, Philippines, Thailand, India, Pakistan and USA. Australia, Austria, Belgium, Bulgaria, Canada, China, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, India, Israel, Italy, Japan, Kyrgyzstan, Latvia, Montenegro, Norway, Poland, Portugal, Philippines, Romania, Pakistan, Serbia, Singapore, Slovakia, South Africa, Spain, Thailand, Turkey, United Arab Emirates, Ukraine or USA

Game Weightings:

  • Slots (excluding Alternative slots **), Scratchcards 100%
  • Bingo & Keno 50%
  • Video Poker and Card & Table Games & Roulette - Low Coverage Bets *** - (excluding all variations of Blackjack) 25%
  • Blackjack (Excluding Blackjack Surrender/Switch)Baccarat, Craps and Roulette - Medium Coverage Bets *** 10%
  • Alternative Slots** and Arcade Games 5%
  • Excluded Games: Pick’em Poker, Blackjack Surrender/Switch, Pontoon, Roulette - High Coverage Bets***, Spin a Win and double up rounds (gamble feature) 0%

** Alternative Slots include: Santa Surprise, Goblins Cave, Triple Profits, Tropic Reels, Ugga Bugga, Vacation Station, Everybody's Jackpot, Gold Rally, Chinese Kitchen, Sweet Party and vacation station deluxe

*** Not all Roulette bets will count towards wagering requirements, unless explicitly stated otherwise in the Terms and Conditions. Roulette game weighting distribution for wagering purposes are:

  • Low coverage bets (Less than 20% of numbers) 25%
  • Medium coverage bets (20-64% of numbers) 10%
  • High coverage bets (65%+ of numbers) 0%

 

 

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