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6.05

Bets10 Status: Not Recommended

Bets10 Casino

Overview

Review last updated – July 2017

Bets10 are part of a Turkish facing casino group that have a poor reputation with players.

Trustworthiness

 - 1 / 10

Bets10 are part of the Commission Lounge group - a White Label offshoot of the Betsson group.

The Commission Lounge group have been consistently unresponsive to dispute mediation and have frequently enforced 'Spirit of the Bonus' fund confiscations.

For references see Commission Lounge Group Player Issues

You can see the latest updates to Bets 10 casino's terms and conditions here.

Software

 - 10 / 10

Bets 10 casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 18

Slots – 78

Video Poker – 6

Live – 15

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 13 minutes
  • December 2015 - 11 minutes
  • June 2015 - 9 minutes
  • November 2014 - 41 minutes
  • June 2014 - No Response
  • December 2013 - 4 minutes
  • October 2013 - 9 hours 41 minutes

Licensing

 - 8 / 10

Bets10 hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Bets10 casino - UK, Italy, Spain, France, Belgium, Sweden,Malaysia, Hong Kong or the U.S. or U.S. dependencies

Contact Information;

Affiliate Program - Commission Lounge.

Restricted Countries

Bets10 does not accept players from the following countries: Belgium, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hong Kong SAR China, Italy, Malaysia, Spain, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Bets10 casino publish the house edge/RTP figures for all of their slots games.

Comp Points

Bets10 casino do not appear to offer any form of comp point program.

Closing Thoughts

Bets10's refusal to engage with dispute mediation means we'd strongly advise players to find an alternative casino to play with.

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