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– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Fast response to email support request.

– Not subject to the strongest regulations.

– Low value registration incentives.


Betsson Casino Review

Review last updated -  July 2022.

OVERVIEW | 7.56/10


Betsson is primarily an online gambling company that was founded in 2001 by Fredrik Sidfalk, Henrik Bergquist and Anders Holmgren. Its main focus has been the European markets where it has had massive success that has led to it being listed on the Nordic Stock Exchange and it now boasts well over a million registered customers. Licensed in Malta by the MGA , Betsson Casino offers a wide selection of games - in the region of 1400 - across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of Betsson's sister properties can be found on the BML Group Ltd's Maltese License page - some of the best known are: Jackpot247, Thrills, Kaboo, Guts and Loyal Casino.  The casino's website also offers a sportsbook and utilises a: black, white and orange colour scheme - its logo is its name in white lower case letters against an orange background. The company name comes with a massive reputation for fair customer treatment and positive playing experiences.

TRUSTWORTHINESS | 8/10


In early 2018 a representative from the Betsson group reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

You can see the latest updates to Betsson casino's terms and conditions here.

BONUSES | 3 / 10


Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
Only available for UK players.

Terms and Conditions

The Betsson Welcome bonus currently consists of a bonus of 25 complimentary spins for a deposit of £25, 100 complimentary spin for a deposit of £100 and 200 complimentary spins for a deposit of £200. Complimentary spins are available on Starburst.

The minimum deposit that will trigger the bonus is £25.

To receive the complimentary spins you must wager your deposit once. Wins from the complimentary spins do not carry any wagering requirements.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £6 on any single round of play or £0.50 on any single payline.

There is no maximum win on the complimentary spins.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus and any associated winnings will expire after 3 days if the wagering requirements are not completed.

Game Weightings:

  • 100%: Video slots, slot machines, lottery games, scratchcards and other games
  • 50%: Caribbean Stud
  • 20%: Texas Hold’em
  • 10%: Roulette (All types except live roulette), Baccarat (All types except live baccarat), Punto Banco, Oasis Poker
  • 5%: Blackjack (All types except live blackjack), Pontoon, Video Poker (all types)
  • 25%: Other table games
  • 0%: Aliens, Big Bang, Bloodsuckers, Castle builder, Castle Builder 2, Dead or Alive, The Wish Master, Tower Quest, Eye of the Kraken, Eggomatic, Pearls of India, Scrooge, Champion of the Track, Devil´s Delight, 1429 Uncharted Seas, Super Monopoly Money, Wild Gambler, Kings of Chicago, Pearls of India, Robin Hood, Zombies

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


Payout Speed: 24h | 10 / 10


Withdrawals to ewallets are listed as being paid within 24 hours.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, Trustly, PayPal, EcoPayz, EntroPay and Bank Transfer.

Maximum Withdrawal - £50,000 in 24 hours.

Minimum Withdrawal - £20.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Betsson use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 50

Slots – 1110

Video Poker – ?

Jackpots - 82

Customer Service | 10 / 10


Email Testing Record

  • July 2022 – 17 minutes.
  • January 2021 - 33 minutes.
  • June 2020 - No response .
  • September 2019 - 45 minutes.
  • May 2019 - 7 minutes.
  • November 2018 - 17 minutes.
  • April 2018 - 10 minutes.
  • November 2016 - 34 minutes
  • June 2015 - 9 minutes
  • November 2014 - 16 minutes
  • June 2014 - 15 hours 56 minutes
  • December 2013 - No Response
  • June 2013 - 14 minutes
  • January 2013 - 1st email - 7 minutes

Licensing | 7 / 10


Betsson hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Betsson does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Greece, Guam, Hong Kong, Indonesia, Iran, Iraq, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Netherlands, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Portugal, Puerto Rico, Qatar, Reunion, Rwanda, Saudi Arabia, Slovenia, South Africa, Spain, Sudan, Syrian Arab Republic, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact


Contact Details:

Email: [email protected]+356 22603000
Phone :+356 22603000
Address :Betsson Malta Ltd.
G.B. Building
Watar Street
Ta' Xbiex
Malta

Slots RTP


Betsson casino publish house edge information (RTP) for all their slots games.

Comp Points


Betsson do offer a comp point program, but both the number of points you earn and the redemption rates vary by your VIP status. When boiled down their comp point program is a little better than the standard Playtech comp point program for Gold level players and is substantially weaker for all players below this level, leaving it around the industry average.

Closing Thoughts


The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. Betsson have a positive reputation in the online gambling industry and this is well deserved - they work hard to give their players a favourable playing experience that fosters return custom. This group continues to go from strength to strength.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Betsson
Found for the Casino

Betsson - funds confiscated

Read Complaint
Betsson
Declined

Betsson - Refused to pay 650 euros

Read Complaint
Betsson
Resolved

Betsson - refuses to allow me to withdraw my money, saying my banking information, issued and verified by my bank, is incorrect. This is completely erroneous.

Read Complaint
Betsson
Found for the Casino

Betsson - closed the account and confiscated the money

Read Complaint
Show all Complaints
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