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7.56

Betsson: Recommended

Recommended status
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Deposit guarantee / recommended casino

Betsson: Recommended

Recommended status icon

Betsson is Recommended.

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Betsson Casino

Players from United Kingdom are welcome at Betsson casino.

Overview

Review last updated -  January 2021.

Betsson is primarily an online gambling company that was founded in 2001 by Fredrik Sidfalk, Henrik Bergquist and Anders Holmgren. Its main focus has been the European markets where it has had massive success that has led to it being listed on the Nordic Stock Exchange and it now boasts well over a million registered customers. Licensed in Malta by the MGA , Betsson Casino offers a wide selection of games - in the region of 1400 - across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of Betsson's sister properties can be found on the BML Group Ltd's Maltese License page - some of the best known are: Jackpot247, Thrills, Kaboo, Guts and Loyal Casino.  The casino's website also offers a sportsbook and utilises a: black, white and orange colour scheme - its logo is its name in white lower case letters against an orange background. The company name comes with a massive reputation for fair customer treatment and positive playing experiences.

Trustworthiness

 -  8 / 10

In early 2018 a representative from the Betsson group reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

You can see the latest updates to Betsson casino's terms and conditions here.

Bonuses

 -  3 / 10

Terms and Conditions

The Betsson Welcome bonus currently consists of a bonus of 25 complimentary spins for a deposit of £25, 100 complimentary spin for a deposit of £100 and 200 complimentary spins for a deposit of £200. Complimentary spins are available on Starburst.

The minimum deposit that will trigger the bonus is £25.

To receive the complimentary spins you must wager your deposit once. Wins from the complimentary spins do not carry any wagering requirements.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £6 on any single round of play or £0.50 on any single payline.

There is no maximum win on the complimentary spins.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus and any associated winnings will expire after 3 days if the wagering requirements are not completed.

Game Weightings:

  • 100%: Video slots, slot machines, lottery games, scratchcards and other games
  • 50%: Caribbean Stud
  • 20%: Texas Hold’em
  • 10%: Roulette (All types except live roulette), Baccarat (All types except live baccarat), Punto Banco, Oasis Poker
  • 5%: Blackjack (All types except live blackjack), Pontoon, Video Poker (all types)
  • 25%: Other table games
  • 0%: Aliens, Big Bang, Bloodsuckers, Castle builder, Castle Builder 2, Dead or Alive, The Wish Master, Tower Quest, Eye of the Kraken, Eggomatic, Pearls of India, Scrooge, Champion of the Track, Devil´s Delight, 1429 Uncharted Seas, Super Monopoly Money, Wild Gambler, Kings of Chicago, Pearls of India, Robin Hood, Zombies

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

Deposit Method Restrictions Deposit Method Restrictions: Neteller, Skrill
Country/Regional Restrictions Country/Regional Restrictions: Only available for UK players.

BONUS CODE: NA

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Value to Player for:
£0.45
Bonus Value
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Payout Speed: 24h

 - 10 / 10

Withdrawals to ewallets are listed as being paid within 24 hours.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, Trustly, PayPal, EcoPayz, EntroPay and Bank Transfer.

Maximum Withdrawal - £50,000 in 24 hours.

Minimum Withdrawal - £20.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Betsson use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 50

Slots – 1110

Video Poker – ?

Jackpots - 82

Customer Service

 -  10 / 10

Email Testing Record

  • January 2021 - 33 minutes.
  • June 2020 - No response .
  • September 2019 - 45 minutes.
  • May 2019 - 7 minutes.
  • November 2018 - 17 minutes.
  • April 2018 - 10 minutes.
  • November 2016 - 34 minutes
  • June 2015 - 9 minutes
  • November 2014 - 16 minutes
  • June 2014 - 15 hours 56 minutes
  • December 2013 - No Response
  • June 2013 - 14 minutes
  • January 2013 - 1st email - 7 minutes

Licensing

 -  7 / 10

Betsson hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Betsson does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Greece, Guam, Hong Kong, Indonesia, Iran, Iraq, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Netherlands, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Portugal, Puerto Rico, Qatar, Reunion, Rwanda, Saudi Arabia, Slovenia, South Africa, Spain, Sudan, Syrian Arab Republic, Tunisia, Turkey, United Arab Emirates, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact

Contact Details:

Email: [email protected]+356 22603000
Phone :+356 22603000
Address :Betsson Malta Ltd.
G.B. Building
Watar Street
Ta' Xbiex
Malta

Slots RTP

Betsson casino publish house edge information (RTP) for all their slots games.

Comp Points

Betsson do offer a comp point program, but both the number of points you earn and the redemption rates vary by your VIP status. When boiled down their comp point program is a little better than the standard Playtech comp point program for Gold level players and is substantially weaker for all players below this level, leaving it around the industry average.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. Betsson have a positive reputation in the online gambling industry and this is well deserved - they work hard to give their players a favourable playing experience that fosters return custom. This group continues to go from strength to strength.

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.