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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Low value registration incentives.


Bingo Ballroom Casino Review

Review last updated - July 2022

OVERVIEW | 5.26/10


Bingo Ballroom is part of the 888 Group, one of the best-known online gambling brands in the world, having household recognition both in and outside those familiar with the gambling industry. They were one of the pioneers of remote gaming, they now employ over 1300 people and have an annual revenue measured in hundreds of millions.  The group holds multiple licenses including Gibraltar by Gibraltar Gambling Commission, the MGA in Malta, the UKGC in the United Kingdom alongside licenses in both Ireland and the United States, though the licensing for different properties may vary.  The website is based upon a colour theme of white and purple and the logo is their brand name with several metallic balls scattered throughout.

TRUSTWORTHINESS | 8/10


The Bingo Ballroom group of casinos has a policy of not discussing player complaints, with both this and other affiliate based player complaint services.

Ordinarily we would not work with a group that will not discuss complaints. However, 888's position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and 888 have been a significant financial contributor to our sister charity BetBlocker. It is our considered opinion that the support that 888 has given to BetBlocker - a project that supports thousands of gambling addicts every day - does far more good than their refusal to discuss the handful of complaints we receive about them each year (on average less than 2/year for the decade we have been in operation) does harm.

The above being the case we're we're happy to acknowledge that 888 policy decisions are a net positive for players, though we would stress to players that if you get in trouble while playing with this group it is highly unlikely we will be able to assist you.

For references see 888 Group Player Issues

BONUSES | 1 / 10


Bingo Ballroom Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 5 days | 5 / 10


The Bingo Ballroom website does not state how long it takes to process withdrawals. We assume that it is the same as the other 888 properties - 5 days.

Minimum Withdrawal - None listed.

Maximum Withdrawal - None listed.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 1 / 10


Bingo Ballroom offer games from the following software providers Dragonfish (formerly Random Logic), IGT, WMS Gaming, PariPlay and Net Entertainment.

Game selections are as follows;

Instant

Table Games – 0

Slots – 26

Video Poker – 0

Live – 0

Jackpot – 0

Customer Service | 10 / 10


Email Testing Record

  • July 2022 - 5 minutes.
  • January 2022 - 8 hours 10 minutes.
  • July 2017 - 3 days 23 hours 4 minutes.

Licensing | 8 / 10


BingoBallroom hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BingoBallroom currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Bingo Ballroom does not accept players from the following countries: American Samoa, Oceania, Antigua and Barbuda, Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Germany, Gibraltar, Guam, Israel, Italy, South Africa, Spain, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information;

Phone: 0800 901 2510

Slots RTP


Bingo Ballroom publish the RTP/House Edge figures for all their games.

Comp Points


Bingo Ballroom do not appear to offer any form of comp point program.

Closing Thoughts


While we would love to see the extended 888 group step forward and address the complaints that we see coming through, the complaint volumes are comparatively small given the sheer scale of this group and the commitment they've shown to supporting vulnerable players via BetBlocker is nothing short of exemplary. Player's choosing to play with 888 should be aware that it is very unlikely we will be able to assist them if they experience difficulties, but given the low chances of this happening this is a high quality operation overall.

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