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2.05

BoomBet Status: Blacklisted

BoomBet Casino

Overview

Review last updated – September 2017.

BoomBet are part of the Cyberrock Entertainment N.V. Group. They are licensed by Curacao eGaming, one of the weaker Curacao Master License holders that is rarely useful or responsive to player complaints. We consider Cyberrock Entertainment N.V. to be one of the highest risk to player groups in business today. Their website uses a red and dark grey colour scheme and features a logo styled on an explosion and featuring the card suit symbols.

Trustworthiness

 - 0 / 10

The Cyberrock Entertainment group encompass a large number of Rival casinos that have been bought up from their original owners.

Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

The Cyberrock Entertainment group has been repeatedly linked to Rom

The Cyberrock Entertainment group of casinos are subject to a warning for various player issues at CasinoMeister and have been non-responsive to player complaints at various mediation portals.

The Cyberrock Entertainment casinos have been repeatedly associated with Rome casino - a defunct casino with a very poor reputation - via players reporting payments turning up in statements from "www.romecasino.com".

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open). The BestPay Partners group failed to take appropriate action to deal with this issue.

In the first half of 2015 a complaint on Ask Gamblers saw a player suggesting that the terms and conditions of the promotion they played were changed AFTER they won to justify non-payment. Having looked at our terms monitoring service, if the information provided by the player regarding the dates they played is accurate then the rules were indeed changed after the date of play.

The BestPay Partners group - the central subset of the Cyberrock Entertainment group - have reportedly detagged affiliate referrals.

During September 2017 links came to light connecting the Real Vegas Group and Cyberrock Entertainment N.V. We consider it highly likely that these groups are managed by the same people.

For references see Cyberrock Entertainment NV Group Player Issues

You can see the latest updates to Play2Win's terms and conditions here.

Payout Speed: 5 days

 - 5 / 10

The BoomBet casino website does not provide any information regarding the speed they pay withdrawals in.
As they do not accept US players we assume that they will make payment within 5 days.

Minimum Withdrawal - €100

Max Withdrawal - €20000

Banking Options Available - Credit/Debit cards, Neteller, Skrill (MoneyBookers), SoFort, iDeal, GiroPay and PaySafeCard

Software

 - 6 / 10

BoomBet use Rival, PariPlay, Betsoft and Microgaming softwares for their instant play casino. Check out our Rival Software Review.

Game selections are as follows;

Instant

Table Games – 69

Slots – 313

Video Poker – 57

Customer Service

 - 0 / 10

Email Testing Record

  • July 2017 - No Response
  • Licensing

     - 2 / 10

    BoomBet hold the following gambling licenses :

    • Curacao eGaming - BoomBet casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

    The following countries are restricted from participation with BoomBet casino; South Africa, United Kingdom

    Contact Details;

    Phone : +17183378198

    Affiliate Program - Driven Affiliates.

    Restricted Countries

    BoomBet does not accept players from the following countries: South Africa, United Kingdom.

    Slots RTP

    BoomBet do publish the Return to Player (RTP)/house edge figures for their Rival slots games.

    Comp Points

    BoomBet casino do not appear to offer any form of comp point program.

    Closing Thoughts

    The Cyberrock Entertainment N.V. are in our opinion one of the worst groups for players in operation today and they have multiple ties to groups that have been just as bad in their practices. There's very good reason that they hold Blacklist status.

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