OVERALL VERDICT
2.04/10

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OVERALL VERDICT

2.04/10

PAYOUT SPEED

0/10

Customer Service

0/10

Bonuses

0/10

Software

1/10

Licensing

10/10

WEBSITE

https://butlersbingo.com/

OWNERSHIP

Broadway Gaming Ltd.

AFFILIATE PROGRAM

Butler's Bingo Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

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– Operator subject to strong regulatory requirement.

–

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Low value registration incentives.

Butler's Bingo Casino Review

Name: Butler's Bingo Casino Review
Item: Butler's Bingo
Rating: 2.04
Author: ThePOGG

Review last updated - December 2017

OVERVIEW | 2.04/10

Butler's Bingo is part of a small group of bingo and casino providers running on the Broadway Gaming platform. It is licensed by the UKGC in the United Kingdom and the MGA in Malta - it uses eCOGRA as its ADR for UK players lodging complaints. Butler's Bingo is platform mates with: Dotty Bingo, Bingo Diamond, Rehab Bingo, Casino of Dreams, Glossy Bingo and Lucky 247. Up-to-date details of all of its sister properties can be found on the UKGC license page for Broadway Gaming. Butler's Bingo advertises a small selection of games: slots and table by: Microgaming but the exact number cannot be seen without creating a login. The Butler's Bingo site design is basic and built around a colour palette of: black, silver, gold and purple.

TRUSTWORTHINESS | 3/10

Butler's Bingo casino have been unresponsive to at least one complaint at Gambling Grumbles.

Butler's Bingo has enforced bonus terms on at least one player when no bonus was involved in play.

For references see Butlers Bingo Player Issues

You can see the latest updates to Butler's Bingo casino's terms and conditions here.

BONUSES | 0 / 10

Butler's Bingo Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 7-? days | 0 / 10

Due to their Not Recommended status we did not feel comfortable sending a reviewer to Butler's Bingo. The Butler's Bingo website does not give any information on how long withdrawal take and as they do not accept US players we will assume that they pay Neteller withdrawals within 5 days.

Minimum withdrawal – £20.

Maximum withdrawal – £5000/withdrawal.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 1 / 10

Butler's Bingo use a very stripped down version of Microgaming software for their instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 10

Slots – 12

Video Poker – 3

Jackpot – ?

Customer Service | 0 / 10

Email Testing Record

December 2016 - Need to register to get support
June 2015 - 40 minutes
November 2014 - No email support
June 2014 - 13 minutes
December 2013 - No email support

Licensing | 10 / 10

ButlersBingo hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ButlersBingo currently use eCogra. You can find further information regarding this regulator's complaint policies here.
Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Butler's Bingo does not accept players from the following countries: American Samoa, Oceania, Australia, China, Colombia, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Guam, Hong Kong, Israel, Italy, Macao, Northern Mariana Islands, Puerto Rico, Slovenia, South Africa, Spain, Taiwan, Province of China, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Butler's Bingo publish the house edge (RTP) information for all of their slots games.

Comp Points

Butler's Bingo do not appear to offer a comp point program.

Closing Thoughts

Butler's Bingo certainly don't make the best choice for a player looking specifically for casino games and given their refusal to discuss complaints and hostile approach to player, they're a venue to avoid.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.