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2.04

Butler’s Bingo Status: Not Recommended

Affiliate Program:
Broadway Gaming

Butler’s Bingo Casino

Overview

Review last updated – December 2017

Butler’s Bingo is part of a small group of bingo and casino providers running on the Broadway Gaming platform. It is licensed by the UKGC  in the United Kingdom and the MGA in Malta – it uses eCOGRA as its ADR for UK players lodging complaints. Butler’s Bingo is platform mates with: Dotty Bingo, Bingo Diamond, Rehab Bingo, Casino of Dreams, Glossy Bingo and Lucky 247. Up-to-date details of all of its sister properties can be found on the UKGC license page for Broadway Gaming. Butler’s Bingo advertises a small selection of games: slots and table by: Microgaming but the exact number cannot be seen without creating a login. The Butler’s Bingo site design is basic and built around a colour palette of: black, silver, gold and purple.

Trustworthiness

 - 3 / 10

Butler's Bingo casino have been unresponsive to at least one complaint at Gambling Grumbles.

Butler's Bingo has enforced bonus terms on at least one player when no bonus was involved in play.

For references see Butlers Bingo Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Butler's Bingo casino's terms and conditions here.

Payout Speed: 7-? days

 - 0 / 10

Due to their Not Recommended status we did not feel comfortable sending a reviewer to Butler's Bingo. The Butler's Bingo website does not give any information on how long withdrawal take and as they do not accept US players we will assume that they pay Neteller withdrawals within 5 days.

Minimum withdrawal – £20.

Maximum withdrawal – £5000/withdrawal.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 1 / 10

Butler's Bingo use a very stripped down version of Microgaming software for their instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 10

Slots – 12

Video Poker – 3

Jackpot – ?

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • June 2015 - 40 minutes
  • November 2014 - No email support
  • June 2014 - 13 minutes
  • December 2013 - No email support

Licensing

 - 10 / 10

ButlersBingo hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ButlersBingo currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Butler’s Bingo does not accept players from the following countries: American Samoa, Australia, China, Colombia, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Guam, Hong Kong SAR China, Israel, Italy, Macau SAR China, Northern Mariana Islands, Puerto Rico, Slovenia, South Africa, Spain, Taiwan, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Slots RTP

Butler's Bingo publish the house edge (RTP) information for all of their slots games.

Comp Points

Butler's Bingo do not appear to offer a comp point program.

Closing Thoughts

Butler's Bingo certainly don't make the best choice for a player looking specifically for casino games and given their refusal to discuss complaints and hostile approach to player, they're a venue to avoid.

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