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7.2

Casino Floor Status: Does not accept players from United States

Casino Floor Casino

Overview

Review last updated – June 2017

The sister property of Norskespill casino and part of previously ran on the EveryMatrix platform but have recently shifted to the iGaming Cloud platform.

Trustworthiness

 - 6 / 10

Casino Floor casino are part of the OddsMatrix group of casinos.

Casino Floor have been non-responsive to a player complaint at another portal.

Tom's Casino made exactly the same unusual term change at exactly the same time as Casino Floor. As such we consider it highly likely that these operators share ownership.

For references see Casino Floor Player Issues

Casino Floor seem to have taken their affiliate program offline without warning. As such we've reduced their Trustworthiness rating until such time as this is rectified.

You can see the latest updates to Casino Floor casino's terms and conditions here.

Bonuses

 - 3 / 10
100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
25 free spins on Starburst
# of Spins 25
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering 35xw
BONUS CODE: CFloor1 CLAIM BONUS
Value to Player for:
£0.07
Bonus Value
low roller
low
mid roller
low
high roller
mid
superhigh roller
n/a

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours with the OddsMatrix group.

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Entropay, UKash, PaySafeCard, iDeal, EUTeller and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Casino Floor use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, Microgaming and Play N Go.

Game selections are as follows;

Instant

Table Games – 17

Slots – 330

Video Poker – 6

Jackpots - 8

Customer Service

 - 10 / 10

Email Testing Record

  • June 2016 - 1 hour 47 minutes
  • June 2015 - 1 hour 28 minutes
  • November 2014 - 1 hour 24 minutes
  • June 2014 - No Response
  • December 2013 - No Response

Licensing

 - 10 / 10

CasinoFloor hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoFloor currently use ThePOGG.com and IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - CasinoFloor casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino Floor - American Samoa, Algeria, Afghanistan, Angola, Anguilla, Antigua & Barbuda, Aruba, Bangladesh, Australia, Barbados, Bhutan, Brunei Darussalam, Burkina Faso, Bulgaria, Belgium, Bouvet Island, British Indian Ocean Territory, Bahamas, Barbados, Belize, Benin, Bermuda, Bonaire Sint Eustatius and Saba, Botswana, Burundi, Comoros, Cocos (Keeling) Islands, Cyprus, Czech Republic, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Christmas Island, Costa Rica, Congo, Congo Democratic Republic of, Cook Islands, Cote d’Ivoire, Cuba, Curacao, Denmark, Djibouti, Democratic People’s Republic, Dominica, Dominican Republic, Estonia, Ecuador, Ethiopia, Eritrea, Egypt, El Salvador, Equitorial Guinea, Eritrea, France, Fiji, Guam, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Hong Kong, Holy Sea (Vatican City State), Hungary, Haiti, Honduras, Indonesia, Iran, Iraq, India, Italy, Israel, Jordan, Jamaica, Kuwait, Korea, Kenya, Kiribati, Kyrgyzstan, Libya, Lao People’s Republic, Lesotho, Liberia, Montenegro, Marshall Islands, Myanmar, Malaysia, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Micronesia, Montserrat, Morocco, Mozambique, Northern Mariana Islands, Nepal, New Caledonia, Namibia, Nauru, Nepal, Nicaragua, Niger, Niue, Norfolk Island, Oman, Portugal, Philippines, Palestine, Poland, Puerto Rico and Virgin Islands, Pakistan, Palau, Panama, Papua New Guinea, Pitcairn, Romania, Rwanda, South Sudan, Sudan, Spain, South Africa, Somalia, South Georgia and the South Sandwich Islands, Slovenia, Syria, Singapore, Saint Helena Ascension and Tristan da Cunha, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & Grenadines, Samoa, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Suriname, Swaziland, Turkey, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos, Tuvalu, Uganda, Uzbekistan, Yemen, Vanuatu, Virgin Islands British, Western Sahara, Zambia, Zimbabwe

Contact Details;

Affiliate Program - iGaming Affiliates.

Restricted Countries

Casino Floor does not accept players from the following countries: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua and Barbuda, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos [Keeling] Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Cuba, Cyprus, Czech Republic, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Gabon, Gambia, Ghana, Grenada, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Jordan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar [Burma], Namibia, Nauru, Nepal, EU, New Caledonia, Nicaragua, Niger, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territories, Panama, Panama Canal Zone, Papua New Guinea, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Romania, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, Senegal, Seychelles, Sierra Leone, Singapore, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, Spain, Sudan, Suriname, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United States, Uzbekistan, Vanuatu, Western Sahara, Yemen.

Slots RTP

Casino Floor publish the house edge figures for all of their Net Entertainment slots games.

Comp Points

Casino Floor do not appear to offer any form of comp point program.

Closing Thoughts

Casino Floor are now running on one of the most reputable white label platforms in the industry and use ThePOGG.com as their ADR service. We're happy to recommend them to players.

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Promotional Terms & Conditions

100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
25 free spins on Starburst
# of Spins 25
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering 35xw

This promotion is only available to new players and only once they've made their first deposit.

The Casino Floor Welcome bonus currently consists of a bonus of 100% up to £100 plus 25 free spins on Starburst.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and 35xwinnings for the free spin winnings.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 on any single round of play.

The maximum win with this bonus is £5000.

The bonus is cashable.

Game Weightings:

  • Slots, Scratch Cards and Other Games 100%
  • Table Games and Video Poker 0%
  • Jackpot 6000, Mega Joker, Pirate's Gold and Safari Madness, Blood Suckers, Kings of Chicago, Jack Hammer, Jack Hammer 2, Lucky8line and Simsalabim 20%
  • Devil's Delight, Tower Quest, The Wish Master and Scrooge, Hall of Gods, Mega Fortune and Arabian Nights 0%

 

 

 

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