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5.64

Casino Huone: Not Recommended

Top Casinos: United Kingdom

Casino Huone Casino

Players from United Kingdom cannot play at Casino Huone casino.

Overview

Review last updated – May 2019

The Casino Huone website is only available in Finnish.

Casino Huone is Finnish-focused casino brand, part of iGame group of brands, which was purchased by Kindred Group in late 2015. It has a positive reputation amongst players which makes it good choice of venue if you’re fluent in Finnish.

Trustworthiness

 - 2 / 10

As of early 2019 the Kindred group has decided they will no longer address complaints submitted to this service. This decision appears to have followed on directly from a responsible gambling complaint against 32Red managed by this service, wherein the complainant both repeatedly asked for support staff to excluded them and expressed suicidal feelings due to their losses without the operator taking appropriate actions to ensure the player could not access their gambling services. The operator were not inclined to refund losses to the player until such point as we suggested taking guidance from the UKGC on this matter, at which point they adopted a more appropriate position. Following this issue, the next complaints submitted to ThePOGG.com against Kindred group properties have received the response that Kindred are not prepared to work with ThePOGG.com's ADR services.

For references see Unibet Group Player Issues

Bonuses

 - 2 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €100+100 complimentary spins on Starburst

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 70xbonus

Adjustments to ratings;

  • Restricted Games (-1) - All Table games and Video Poker games


Game Weightings (already account for in Wagering Requirements)

  • Blood Suckers, Dead or Alive, Jackpot 6,000, Devils Delight, Jack Hammer, Safari Madness, Pirate's Gold, Magic Love, Beetle Frenzy 70%
  • Mega Joker 20%
  • Bets placed at the rest of the eligible games will contribute 100% towards the wagering requirements.

Notes

Only players from Finland are eligible to take part of Casino Welcome bonus offer.

Payout Speed: 24h

 - 10 / 10

Using Neteller our reviewer reports withdrawals normally paid within a couple of hours but at most 24 hours.

Minimum Withdrawal - None listed.

Maximum Withdrawal - €20000/24 hour period

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, WebMoney, PaySafeCard and PayPlus

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Casino Huone use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 18

Slots – 78

Video Poker – 6

Live – 15

Customer Service

 - 10 / 10

Email Testing Record

  • November 2018 - 2 minutes
  • December 2016 - 8 minutes
  • June 2015 - 10 minutes
  • November 2014 - 47 minutes
  • June 2014 - 9 minutes
  • December 2013 - 6 minutes
  • October 2013 - 3 minutes

Licensing

 - 8 / 10

Casino Huone hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Affiliate Program - .

Restricted Countries

Players from United Kingdom NOT accepted.

Casino Huone does not accept players from the following countries:American Samoa, Australia, Belgium, Cuba, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Hong Kong SAR China, India, Iran, Iraq, Libya, Macau SAR China, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, South Africa, South Korea, Spain, Sudan, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Zimbabwe.

Contact

Contact Information;

Email : [email protected]
Address : iGame Malta Ltd.
6, The Firs
George Borg Olivier Street
Sliema
SLM 1801
MALTA

Slots RTP

Casino Huone publish the house edge figures for all of their slots games.

Comp Points

Casino Huone do not appear to offer any form of comp point program.

Closing Thoughts

The management of the last complaint we actually managed to review against the Kindred operated properties was in our opinion highly questionable. It was a clear cut case and the appropriate action should have been taken without any need for us to apply pressure. That the response to this issue appear to have been to shut down any further dialogue on future complaint issues only exacerbates our concerns.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.