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blacklisted casino thepogg

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– Fast withdrawals.

– Operator subject to strong regulatory requirement.

– Partially cooperative with the management of player complaints.

– Email support takes longer than average to respond.


Casino La Vida Casino Review

Review last updated - May 2016

OVERVIEW | 5.90/10


Casino La Vida – the sister casino to RedFlush – are one of the two casino making up the Club Red Gaming group, one of the smaller independent Microgaming casinos groups left on the market.

TRUSTWORTHINESS | 3/10


Only one of the six reviewers who work regularly for this site holds an account with the Fortune Lounge group. They report positive experiences.

In the last year the Fortune Lounge group has aggressively expanded and taken over a substantial proportion of the the Microgaming only casino providers still on the market, including the BrightShare, WagerShare, RedReturns and the ReferBack groups of casino (listed by affiliate programs).

None of the groups that make up this super group of Microgaming casino have a spotless record when it comes to the discussion of player complaint and treatment of their affiliate partners, but some of the groups have a better record than others.

At the present time it's not clear exactly how this amalgamation of casino groups is going to function, whether the individual groups will continue to function autonomously and form their own policies regarding the discussion of player complaints or whether there will be one unified policy applied to all casinos in the group.

For the time being, while we will detail the player/affiliate issue with all groups within this amalgamation in one entry, we will continue to treat the groups individually until such time that we see evidence that they are sharing management policies.

While doing the background research for this review, we came across several instances wherein the Fortune Lounge casinos failed to respond to attempts made by various websites to mediate player disputes.

Red Flush casino are part of the Red Returns group of casinos.

For references see Fortune Lounge Group Player/Affiliate Issues

We cannot currently monitor the terms and conditions for Casino La Vida due to the design of their website.

BONUSES | 7 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 24h | 10 / 10


Using Neteller our reviewer reports withdrawals normally paid within 24 hours at Red Flush casino. It is assumed that the timeframe will be similar at Casino La Vida.

Banking options available - Credit/Debit cards, Neteller, Skrill (MoneyBookers), UKash, Click2Pay, Eco Card and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 9 / 10


Casino La Vida use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Download

Instant

Table Games – 76

Table Games – 55

Slots – 375

Slots – 265

Video Poker – 58

Video Poker – 23

Jackpots - 25

Jackpots - 17

Customer Service | 0 / 10


Our reviewer reports positive experiences with Red Flush customer service.

Email Testing Record

  • December 2015 - No Reply
  • June 2015 - 1 hour 53 minutes
  • November 2014 - No Response
  • June 2014 - 27 minutes
  • December 2013 - 5 hours 14 minutes
  • June 2013 - 22 minutes
  • January 2013 - 1st email - 27 minutes

Licensing | 8 / 10


Casino LaVida hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino La Vida casino - Afghanistan, Albania, Algeria, Angola, Azerbaijan, Armenia, Bhutan, Myanmar, Belarus, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Moyotte, Congo, Cuba, Benin, Equitorial Guinea, Ethiopia, Eritrea, Gabon, Gambia, Ghana, Kiribati, Guinea, Iran, Iraq, Cote D'Ivoire, Korea, Kyrgzstan, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Maldives, Mali, Mautirania, Moldova, Morocco, Mozambique, Nauru, Niger, Nigeria, Niue, Norfolk Island, Micronesia, Palau, Pakistan, Pitcairn, Guinea-Bissau, Timor-Leste, Rwanda, Senegal, Sierra Leone, Somalia, South Afrika, Zimbabwe, Western Sahara, Sudan, Syrian Arab Republic, Uganda, Tanzania, Burkina Faso, Zambia, USA, United Kingdom

Contact Information;

Email : [email protected]
[email protected]
Phone :Canada (Toll Free): 1 866 251 8947
United Kingdom: 0 800 098 8539
Germany (Freecall): 0 800 184 4981
Italy (Numero Verde): 800 872 804
French Speaking (Numéros Verts): 0 800 915 340
Australia (Toll free): 1 800 707 145
Universal Number: (charges apply) 1 888 885 4517
Fax :1 888 897 2637
Affiliate Program - Fortune Affiliates.

Restricted Countries


Players from United States NOT accepted.

Casino La Vida does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, Andorra, Armenia, Azerbaijan, Belarus, Benin, Bhutan, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, The Democratic Republic of The Congo, Cote D'ivoire, Cuba, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-bissau, Iran, Iraq, Kiribati, Kyrgyzstan, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Mauritania, Mayotte, Micronesia, Moldova, Morocco, Mozambique, Myanmar, Nauru, Niger, Nigeria, Niue, Norfolk Island, Pakistan, Palau, Pitcairn, Rwanda, Senegal, Sierra Leone, Somalia, South Africa, Sudan, Syrian Arab Republic, Tanzania, United Republic of, Timor-leste, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Western Sahara, Zambia, Zimbabwe.

Contact


Slots RTP


Casino La Vida do publish the house edge (RTP) information for all of their slots games.

Comp Points


Casino La Vida do run a comp point program. You earn 1 comp point for every €10 wagered (in other currencies other than € exchange rates are used so for £10 wagered you earn 1.28 comp points). Not all games earn comp points at the same rate;

  • Slots and Parlour Games count 100%
  • American Roulette, Table Poker (except 3 Card Poker and Texas Hold 'Em Poker), Red Dog, Casino War and SicBo count 25%
  • All Roulettes (except American Roulette), 3 Card Poker, Texas Hold 'Em Poker, all Blackjacks (except Classic Blackjack), Craps and Baccarat count 10%
  • Classic Blackjack and All Video Poker/Power Pokers count 2%

Comp point convert at a rate of 100 comp points to €1. However if you save up larger volumes of comp points you the redemption rate increases as follows;

  • 1000 points €10
  • 10000 points €130
  • 20000 points €300

For non-VIP players comp points convert in bonuses which carry a 30xbonus wagering requirement.

Closing Thoughts


As long as this group fail to operate in a transparent manner and seize funds without any clear terms being breached, we would strongly advise players to look elsewhere

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

COMPLAINTS

Casino La Vida
Resolved

Casino La Vida - Winnings not paid after numerous promises

Read Complaint
Casino La Vida
Unresolved

Casino La Vida - account closed and 33k usd confiscated

Read Complaint
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