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7.14

Casino.uk.com: Recommended

Recommended status

Top Casinos: United Kingdom

Deposit guarantee / recommended casino

Casino.uk.com: Recommended

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Casino.uk.com is Recommended.

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Casino.uk.com Casino

Players from United Kingdom are welcome at Casino.uk.com casino.

Overview

Review last updated - January 2021.

Casino.uk.com runs on the Nektan platform and is licensed by the Gibraltar Gambling Commission and the UKGC. They provide a limited range of games from NextGen Gaming, Aristocrat, Nektan and NetEntertainment. Their site design is fairly plain in nature using red and orange. Their logo is their name in a gold coloured font.

Trustworthiness

 -  8 / 10

Below we highlight the terms that players should be aware of when playing with Nektan run properties.

Maximum Win Cap - the casino institutes a maximum win clause to the effect that they will not pay out any more than £250,000 on any of their games - the exception being progressive jackpots as per Term 7.11: "The maximum pay-out on our games is £250,000 with the exception of any Progressive Jackpot pay-out. Progressive Jackpot pay-outs will be paid in full." 22/09/2018

Dormancy Clause - "10.2.1 A reasonable administration fee of £15.00/€15/150kr/$15 per month (or, should the account balance be less than £15.00/€15/150kr/$15, an amount equal to the remaining balance) until the account balance is zero. These charges will be withdrawn from your Account until the earlier of (a) the account balance being reduced to zero or (b) the account being re-activated by the use of your account." - 22/09/2018. While this is a significant improvement over previous dormancy terms offered by this group, £15/month is 3x the industry average charge for the management of dormant accounts and is significantly more than could be considered "reasonable" for the "administration of such accounts, which is minimum.

Bonuses

 -  9 / 10

200% up to £50

Max Bonus 50
Min Deposit 10
Max Bet 50%xb
Type Cashable
Wagering 30x(d+b)

Terms and Conditions

The Casino.uk.com Welcome bonus currently consists of a bonus of 200% up to £50 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and 30xwinnings for the free spin winnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is 50% of the bonus on any single round of play.

The bonus carries a maximum win of 4x bonus amount.

The bonus is cashable.

Game Restrictions:

  • Dracula, Guns 'N' Roses, Jimi Hendrix, Divine Fortune, The Invisible Man, Cleopatra MegaJackpot, Siberian Storm Megajackpot, Megajackpots Isle O'Plenty, Wolf Run Megajackpot, Star Lanterns Megajackpot, Gong Xi Fa Cai, More Monkeys Stellar Jackpot, Genie Jackpots, Winstar, Justice League, Batman, Superman, The Flash, Green Lantern, An Evening with Holly Madison, Psycho, James Dean, The Pig Wizard, Thunderstruck II, Avalon, Wheel of Fortune on Tour, Champion Raceways, Slot O Gold, Super Spinner, Super Diamond Deluxe, Roulette, Blackjack

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE: NA

CLAIM BONUS
Value to Player for:
£12.20
Bonus Value
low roller
mid
mid roller
high
high roller
low
superhigh roller
mid

Payout Speed: 72h

 - 8 / 10

Casino.uk.com state that it takes three days for a withdrawal on their website.

Maximum Withdrawal - None.

Minimum Withdrawal - £20.

15% transaction fee charged for Boku payment method.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers).

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  6 / 10

Casino.uk.com use NextGen Gaming Software for their instant play casino - they also offer a selection of games from IGT (Wager Works), Microgaming and Net Entertainment. Check out our WagerWorks Software Review.

Game selections are as follows:

Instant

Slots – 184

Table - 3

Customer Service

 -  0 / 10

Email Testing Record

  • January 2021 - No response.
  • June 2020 - won't answer without an account.
  • September 2019 - 1 hour 15 minutes.
  • May 2019 -No response.
  • December 2018 - 22 minutes.
  • December 2016 - 9 hours 19 minutes

Licensing

 -  8 / 10

Casino.uk.com casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Casino.uk.com currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are disallowed from playing at Casino.uk.com: USA and its territories.

Contact Information:

Email : [email protected]
Phone :+44 203 621 6943
Address : Nektan Ltd.
23 Portland House
Glacis Road
Gibralter
Address : Nektan Ltd.
2.1 Waterport Place
2 Europort Avenue
Gibralter

Restricted Countries

Players from United Kingdom accepted.

Casino.uk.com does not accept players from the following countries: American Samoa, Oceania, Guam, Spain, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Casino.uk.com publish the RTPs for all of their slots games.

Comp Points

Casino.uk.com do not appear to offer a comp points system for all players.

Closing Thoughts

While we do not endorse all of the terms and conditions that the Nektan platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this they have demonstrated a low level of player issues comparative to the number of properties that they operate indicating a well run operation.

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Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.