CasinoLand: Deposit Guarantee
CasinoLand hold our Deposit Guarantee seal. This means that if you are treated unfairly by this operator ThePogg.com will return your deposits. For full terms click here.
CasinoLand Casino
Players from United Kingdom are welcome at CasinoLand casino.
Review last updated – January 2021.
CasinoLand are operated by One Click Ltd and they are dual licensed by the MGA in Malta and by the UKGC in the United Kingdom. They have appointed IBAS as their ADR (Alternative Dispute Resolution Service). CasinoLand are sister property to Royal Slots Casino and they offer fairly decent a range of games by: Play ‘n Go, NYX Gaming, Scientific Games, ShuffleMaster, Thunderkick, Bally, BarCrest, Big Time Gaming, ELK Studios, Evolution Gaming, Inspired, WMS Gaming, Net Entertainment and Microgaming. Games categories include: Slots, Table Games, Live Games and Video Poker Games. Their site design is built upon a fresh, bright colour palette of blues and white and their logo is made up of two playing card corners tilted to look like mountains – the casino land of their name – they have created a fantasy world for players. They have no outstanding complaints at any of the major gambling portals.
ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Casino Land as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.
Casino Land have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Casino Land. Read more about our guarantee here.
| 100% up to £200 | |
|---|---|
| Max Bonus | 200 |
| Min Deposit | 10 |
| Max Bet | 5 |
| Type | Cashable |
| Wagering | 40xb |
The Casino Land Welcome bonus currently consists of a bonus of 100% up to £200.
The minimum deposit that will trigger the bonus is £10.
This bonus has a wagering requirement of 40xbonus for the deposit bonus.
This bonus expires within 30 days of being claimed.
The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.
The maximum allowed bet is £5 on any single round of play.
The maximum allowed win with this bonus is £2000.
The bonus is cashable.
Players from the following countries are not eligible for this bonus - Poland, Bulgaria, Greece, Hungary, Romania, Pakistan, Indonesia, Russia, Czech Republic, Portugal, Slovakia, Latvia
Players using Neteller or Skrill to deposit are not eligible for this bonus.
Game Weightings:
- Video slots and other games: 100%*
- Classic slots: 75%
- All Blackjack, Roulette, Live Casino, Table and Video Poker games: 5%
- All Baccarats, Beautiful Bones, Big Bad Wolf, Blood Suckers, Castle Builder, Castle Builder II, Dead or Alive, Desperados Wild, Hotline, Jack and the beanstalk, Jackpot 6000, Jungle Spirit, Mystery Joker 6000, Pearls of India, Primal Megaways, Reel Rush, Scrooge, Secrets of Atlantis, Secrets of Christmas, Steam Tower, Super Monopoly, The Final Countdown, Rick and Morty Megaways, The Wish Master, Victorious, Dragon Fall, Donuts and Jurassic Park: 0%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
Deposit Method Restrictions:
Neteller, Skrill 
Country/Regional Restrictions:
Poland, Bulgaria, Greece, Hungary, Romania, Croatia, Ukraine, India, Pakistan, Indonesia, Russia, Czech Republic, Portugal, Slovakia, Latvia and Thailand BONUS CODE: NA
CLAIM BONUSThe CasinoLand site states that withdrawals to ewallets will be processed within 24 hours.
Maximum withdrawal - None.
Minimum withdrawal - €10.
Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EU Teller and Paysafecard.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
CLICK HERE TO JOIN NETELLERCasinoLand use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play N Go and NYX Gaming.
Game selections are as follows:
|
Instant |
|
Table Games – 9 |
|
Slots – 189 |
|
Video Poker – 6 |
|
Jackpots - 15 |
|
Live - 4 |
Email Testing Record
- January 2021 - 4 hours 26 minutes.
- June 2020 - won't answer without user account.
- September 2019 - No Response .
- May 2019 - 17 minutes.
- November 2018 - 33 minutes.
- November 2016 - 2hours 19 minutes
- February 2016 - 7 minutes.
Casino Land hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoLand currently use IBAS. You can find further information regarding this regulator's complaint policies here.
- Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
Players from United Kingdom accepted.
CasinoLand does not accept players from the following countries:Albania, American Samoa, Australia, Belgium, Bulgaria, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Guam, Italy, Mexico, Poland, Portugal, Romania, South Africa, Spain, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.
Contact Details:
| Email : | [email protected] |
| Address : | One Click Ltd |
| Northfields App 2 | |
| Vjal-Indipendenza Str | |
| Mosta | |
| Malta | |
| MST9026 | |
| Live Support : | 24/7 |
CasinoLand do offer a comp point program that rewards players with complimentary spins. Unfortunately details of how much play it takes to qualify for a specific free spin reward are not included and as such we cannot approximate the value of this program to the player.
CasinoLand are proving to be a high quality operator with excellent Customer Support operatives working in their Live Chat department and also via email. Be advised that bonuses cannot be claimed by players from: Bulgaria, Croatia, Czech Republic, Greece, Hungary, India, Indonesia, Latvia, Pakistan, Poland, Portugal, Romania, Russia, Slovakia and Thailand. Players signing up to deposit via Neteller or Skrill should be advised that they will be unable to claim the Welcome Bonus if they deposit using either of these methods but beyond this they can claim other deposit bonuses. This group of operators are developing an excellent reputation in the industry, particularly amongst players which, I guess, is what speaks volumes.
Complaints
CasinoLand – Withdrawal
CasinoLand – Holding money
Casinoland – failed to honour all withdrawal requests
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