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– Cooperative with player complaints.

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Low value registration incentives.


CasinoLand Casino Review

Review last updated - March 2022.

OVERVIEW | 8.34/10


CasinoLand are operated by One Click Ltd and they are dual licensed by the MGA in Malta and by the UKGC in the United Kingdom. They have appointed IBAS as their ADR (Alternative Dispute Resolution Service).  CasinoLand are sister property to Royal Slots Casino and they offer fairly decent a range of games by: Play 'n Go, NYX Gaming, Scientific Games, ShuffleMaster, Thunderkick, Bally, BarCrest, Big Time Gaming, ELK Studios, Evolution Gaming, Inspired, WMS Gaming, Net Entertainment and Microgaming. Games categories include: Slots, Table Games, Live Games and Video Poker Games.  Their site design is built upon a fresh, bright colour palette of blues and white and their logo is made up of two playing card corners tilted to look like mountains - the casino land of their name - they have created a fantasy world for players.  They have no outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 10+


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Casino Land as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 4 / 10


100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 40xb
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
Poland, Bulgaria, Greece, Hungary, Romania, Croatia, Ukraine, India, Pakistan, Indonesia, Russia, Czech Republic, Portugal, Slovakia, Latvia and Thailand

Terms and Conditions

The Casino Land Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

This bonus expires within 30 days of being claimed.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £5 on any single round of play.

The maximum allowed win with this bonus is £2000.

The bonus is cashable.

Players from the following countries are not eligible for this bonus - Poland, Bulgaria, Greece, Hungary, Romania, Pakistan, Indonesia, Russia, Czech Republic, Portugal, Slovakia, Latvia

Players using Neteller or Skrill to deposit are not eligible for this bonus.

Game Weightings:

  • Video slots and other games: 100%*
  • Classic slots: 75%
  • All Blackjack, Roulette, Live Casino, Table and Video Poker games: 5%
  • All Baccarats, Beautiful Bones, Big Bad Wolf, Blood Suckers, Castle Builder, Castle Builder II, Dead or Alive, Desperados Wild, Hotline, Jack and the beanstalk, Jackpot 6000, Jungle Spirit, Mystery Joker 6000, Pearls of India, Primal Megaways, Reel Rush, Scrooge, Secrets of Atlantis, Secrets of Christmas, Steam Tower, Super Monopoly, The Final Countdown, Rick and Morty Megaways, The Wish Master, Victorious, Dragon Fall, Donuts and Jurassic Park: 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £200
Try another casino
Value to Player for:
$8.26
Bonus Value
low roller
low
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 24 hours | 10 / 10


The CasinoLand site states that withdrawals to ewallets will be processed within 24 hours.

Maximum withdrawal - None.

Minimum withdrawal - €10.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EU Teller and Paysafecard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 4 / 10


CasinoLand use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play N Go and NYX Gaming.

Game selections are as follows:

Instant

Table Games – 9

Slots – 189

Video Poker – 6

Jackpots - 15

Live - 4

Customer Service | 9 / 10


Email Testing Record

  • January 2021 - 4 hours 26 minutes.
  • June 2020 - won't answer without user account.
  • September 2019 - No Response .
  • May 2019 - 17 minutes.
  • November 2018 - 33 minutes.
  • November 2016 - 2hours 19 minutes
  • February 2016 - 7 minutes.

Licensing | 10 / 10


Casino Land hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoLand currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

CasinoLand does not accept players from the following countries: Albania, American Samoa, Oceania, Australia, Belgium, Bulgaria, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Guam, Italy, Mexico, Poland, Portugal, Romania, South Africa, Spain, Sweden, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Details:

Email : [email protected]
Address : One Click Ltd
Northfields App 2
Vjal-Indipendenza Str
Mosta
Malta
MST9026
Live Support : 24/7

Slots RTP


CasinoLand give the RTPs for around half of their games.

Comp Points


CasinoLand do offer a comp point program that rewards players with complimentary spins. Unfortunately details of how much play it takes to qualify for a specific free spin reward are not included and as such we cannot approximate the value of this program to the player.

Closing Thoughts


CasinoLand are proving to be a high quality operator with excellent Customer Support operatives working in their Live Chat department and also via email. Be advised that bonuses cannot be claimed by players from: Bulgaria, Croatia, Czech Republic, Greece, Hungary, India, Indonesia, Latvia, Pakistan, Poland, Portugal, Romania, Russia, Slovakia and Thailand. Players signing up to deposit via Neteller or Skrill should be advised that they will be unable to claim the Welcome Bonus if they deposit using either of these methods but beyond this they can claim other deposit bonuses. This group of operators are developing an excellent reputation in the industry, particularly amongst players which, I guess, is what speaks volumes.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

CasinoLand
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Casinoland - not letting me withdraw

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CasinoLand - Withdrawal

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CasinoLand - Holding money

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Casinoland - failed to honour all withdrawal requests

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