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2.88

Cherry Gold Status: Blacklisted

Affiliate Program:
Aff Alliance

Cherry Gold Casino

Overview

Review last updated – April 2019

Cherry Gold Casino are part of the Aff Alliance group. This group have been involved in various questionable practices including constructing terms specifically intended to ensure that players with issues controlling their gambling have restrictions they’ve asked for to help control their gambling lifted as quickly as possible.

Trustworthiness

 - 0 / 10

Cherry Gold Casino are part of the AffAlliance group. This group is made up of a collection of Rival and RealTime Gaming operators all of which are included on our Blacklist due to the negative practices this group have engaged in.

In one case we've managed against this group the operator cited terms requiring them to raise gambling restrictions placed by players as quickly as possible. Gambling restrictions are put in place by players who feel they are struggling to control their own engagement with gambling, the protection being that limits cannot be removed instantly. In direct opposition to this obvious and logical standard this group have put in place terms that require them to ensure that vulnerable players are allowed to remove any restrictions as soon as possible. We can only view this as specifically looking to exploit and capitalise on addiction.

Another case saw this group add a No Deposit Bonus to a player's account after receiving explicit instructions from the player not to give them this type of bonus. When the player than played with this believing it to be cashback and won a significant figure (mid 5 figures), the operator chose to enforce NDB terms to rescind the win despite the fact that the player could not possibly have been aware of the NDB terms due to their instructions not to add this type of bonus.

For references see Rev Share Partners Group Player Issues

Bonuses

 - 2 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $222.

Sticky - Bonus can never be withdrawn and will be removed from your account at the time of your first withdrawal.

Wagering Requirements;

  • Slots - 30xbonus
  • Video Poker - 100xbonus
  • Table Poker - 100xbonus

Adjustments to ratings;

  • Maximum Withdrawal (-2) - You are not allowed to win more than 10x your deposit when playing with this bonus
  • Game Restrictions (-1) - You are not allowed to play the following games ; Blackjack, Baccarat, Roulette, Craps, Bingo, and Pai Gow Poker.
  • Bonuses on subsequent deposits (+2) - You can claim this bonus on your first 10 deposits

Game Weightings (already account for in Wagering Requirements)

  • Slots 100%
  • Seven Stud Poker, Caribbean Draw, Carrabin Hold’em, Caribbean Stud, European Stud Poker, Let ‘Em Ride, Perfect Pairs, Texas Hold'em Bonus Poker, Tri-Card Poker, Vegas 3 Card Rummy, Video Poker, or Multi Hand Video Poker 30%


Notes

Players from the following countries are not allowed to claim bonuses; Albania, Belarus, Bosnia, Bulgaria, Czech Republic, Estonia, Georgia, Herzegovina, Indonesia, Kazakhstan, Kyrgyztan, Latvia, Lithuania, Mongolia, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia, Tadzbikistan, Tajikistan, Thailand, Turkmenistan, Ukraine, Uzbekistan



Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal time at the any of the casinos in the Revenue Share group. The Cherry Gold website states that withdrawals are processed within 72 hours not including the time your bank takes to process your withdrawal. We believe this to be a realistic time frame of up to 2 weeks.

Minimum Withdrawal - $100.

Maximum Withdrawal - $5000/week.

$50 fee for all withdrawals.

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

Cherry Gold casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 27 minutes
  • June 2015 - 12 minutes
  • November 2014 - 44 minutes
  • June 2014 - No Response
  • December 2013 - 16 minutes
  • August 2013 - 3 hours 4 minutes

Licensing

 - 6 / 10

CherryGold hold the following gambling licenses :

  • Kahnawake Gaming Commission - The KGC is a lesser used license certificate, but this regulator has been cooperative in the management of player complaints and we are aware of a significant number of instances where players have received favourable outcomes via this licensor. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - CherryGold casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Cherry Gold casino – Albania, Belarus, Bosnia, Bulgaria, Czech Republic, Estonia, Finland, Georgia, Herzegovina, Indonesia, Kazakhstan, Kyrgyztan, Latvia, Lithuania, Mongolia, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Tadzbikistan, Tajikistan, Thailand, Turkmenistan, Ukraine, Uzbekistan, Yugoslavia

Contact Information;

Email : playerhost@cherrygoldcasino.com
Cashier@cherrygoldcasino.com
Phone : 1-855-851-4653

Affiliate Program - VIP Affiliates.

Restricted Countries

Cherry Gold does not accept players from the following countries: Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Czech Republic, Estonia, Finland, Georgia, Indonesia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Mongolia, Montenegro, Poland, Romania, Russia, Serbia, Serbia and Montenegro, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Ukraine, Uzbekistan.

Contact

Slots RTP

Cherry Gold casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

The Cherry Gold comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

Where a group are engaging strategies specifically intended to get players with known gambling control issues back playing as quickly as possible they're making a direct statement that profits are higher on their priority list than their players' well-being. We strongly advise players to choose an alternative group to play with.

Associated By Company

There are no associated casinos to display.

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