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7.90

Chilli Spins: Recommended

Recommended status
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Deposit guarantee / recommended casino

Chilli Spins: Recommended

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Chilli Spins is Recommended.

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Chilli Spins Casino

Players from United Kingdom are welcome at Chilli Spins casino.

Overview

Review last updated - January 2021.

Chilli Spins Casino are operating on the Aspire Global International Ltd platform. They are dual licensed: firstly in the United Kingdom by the UKGC; secondly in Malta by the MGA. They use IBAS as their ADR. They offer a medium selection of games, around 600, by software providers including: Net Entertainment, NextGen Gaming and Amaya. Their site utilises a colour palette of: grey, green and red  - its logo is its name in red an green block capital letters decorated with a Mexican pattern - the "i" in "chilli" has been replaced by a red chilli and the word "spins" has a green and red sombrero perched upon the "s".

Trustworthiness

 -  8 / 10

Below we highlight the terms that players should be aware of when playing with Aspire Global run properties.

Maximum Bet bonus term - "When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than £4 or £0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than £2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal." - The inclusion of "or equal to" is of no significant or relevant benefit to the operator in terms of prevention of bonus abuse and as such serves only to trip up players who skim read the terms. 26/02/2020

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Aspire Global license as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Bonuses

 -  9 / 10

100% up to £50

Max Bonus 50
Min Deposit 20
Max Bet 4
Type Cashable
Wagering 35xB

Terms and Conditions

The Chilli Spins Welcome Bonus currently consists of a bonus of 100% up to £50 plus 25 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35xbonus for the deposit bonus and 35xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £4 or 15% of the bonus, whichever is lower, on any single round of play. You are also not allowed to bet more than £0.50 on any single payline. Players depositing via Neteller or Skrill have a maximum allowed bet of £2.50.

There is no maximum win on the deposit bonus and the complimentary spins have a maximum allowed win of £100.

The bonus is cashable.

The Welcome Bonus expires after 21 days; complimentary spins expire after 1 day.

Game Weightings:

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  • Magic Spinner - 10%.
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Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operator's website before you play.

 

 

 

Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE: NA

CLAIM BONUS
Value to Player for:
£14.15
Bonus Value
low roller
high
mid roller
high
high roller
mid
superhigh roller
n/a

Payout Speed: 72 hours

 - 8 / 10

The operator's website states that withdrawals take 3 business days hence the score of 5 to account for weekends.

Minimum Withdrawal - £10

Maximum Withdrawal - ?

Banking options available - Credit/Debit cards, Skrill, Neteller, PaySafeCard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Chilli Spins Casino use Net Entertainment, NextGen Gaming and Amaya software with a good selection of games.

Game selections are as follows:

Jackpots - 3

Instant

Table Games – 34

Slots – 530

Video Poker – 2

Live – 28

Customer Service

 -  0 / 10

Email Testing Record

  • January 2021 - No response.
  • February 2020 - 2 hours 18 minutes.

Licensing

 -  10 / 10

Chilli Spins hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Chilli Spins currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Chilli Spins Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Chilli Spins does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, South Africa, Spain, Sweden, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information:

Email : [email protected]

Slots RTP

This operator only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.

Comp Points

This operator run a VIP system for players - more details can be found on their site.

Closing Thoughts

While we do not endorse all of the terms and conditions that the Aspire Global platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this that we have a contractual relationship with this operator to ensure that complaints are managed appropriately more than offsets the concerns we would have about these specific terms.

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COMPLAINTS

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.