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blacklisted casino thepogg

This casino is blacklisted!

This operator has been Blacklisted by ThePOGG.com due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

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– Fast withdrawals.

– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Low value registration incentives.


Clemens Spillehal Casino Review

Clemens Spillehal are part of the Skill On Net Ltd group. This software platform and consequently all operators running on the Skill On Net Ltd software platform have been Blacklisted at ThePOGG.com due to historic issues where they were found to be running non-random game. We strongly advise players against engaging with any operator running on this software platform.

OVERVIEW | 2.20/10


Clemens Spillehal are part of the Skill On Net Ltd group. This software platform and consequently all operators running on the Skill On Net Ltd software platform have been Blacklisted at ThePOGG.com due to historic issues where they were found to be running non-random game. We strongly advise players against engaging with any operator running on this software platform.

TRUSTWORTHINESS | 0/10


Clemens Spillehal have been included on our Blacklist for use of SkillOnNet software, a casino software that has in at least one instances been shown to be offering a non-random Video Poker Gamble feature. See https://thepogg.com/skillonnet-software-non-randomnot-fair/ for further information.

Casinos using SkillOnNet software for the most part appear to be run and managed by SkillOnNet with the exception of a few White Label operators.

In December 2017 we became aware of SkillOnNet offering a Self-Exclusion tool that, in our opinion, was designed with the intent of manipulating users looking to Self-Exclude into selecting the minimum possible exclusion length while making it difficult to locate information on the longer exclusions that should be available to players. We view this practice as morally questionable with the primary intent of allowing at risk users to re-engage with gambling services at SkillOnNet operators more quickly.

The SkillOnNet license appear to have engaged in a retroactive Responsible Gambling exclusion to justify non-payment of winnings. A player who asked whether they had ever self-excluded at a property on the SkillOnNet license was advised that they had not, that they should consider self-excluding and allowed to play on. Months later when the player hit a four figure win, the same conversation was then used to justify non-payment of the win despite the operator not feeling the conversation was significant enough to require application of an enforced exclusion at the time the conversation occurred.

For references see SkillOnNet Group Player Issues

BONUSES | 0 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 24 hours | 10 / 10


Clemens Spillehal's website states that withdrawals are processed within 24 hours.

Minimum withdrawal – £20.

Maximum withdrawal – None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), SoFort, PaySafeCard, PayPal, GiroPay.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 0 / 10


We have found SkillOnNet software running a non-random game. As such this platform receives a rating of 0. Check out our SkillOnNet Software Review.

Game selection is as follows:

Instant

Table Games – 48

Slots – 584

Video Poker – ?

Jackpot – 22

Live - 18

Customer Service | 0 / 10


Email Testing Record

  • November 2018 - no response.

Licensing | 8 / 10


Clemens Spillehal Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Clemens Spillehal Casino currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Clemens Spillehal does not accept players from the following countries: Australia, South Africa, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Details;

Email : [email protected]

Slots RTP


Clemens Spillehal Casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points


Clemens Spillehal do not appear to offer a comp point program though they do allow you to earn VIP points which dictate which level of benefits you'll receive over the next month.

Closing Thoughts


Between having caught SkillOnNet running an non-random game and the more recent issues with a Self-Exclusion system that we feel is specifically trying to discourage users from selecting anything higher than the most basic protections, SkillOnNet are a company that, in our opinion, exemplify poor practice. Stay well clear.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

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