OVERALL VERDICT
6.52/10

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OVERALL VERDICT

6.52/10

PAYOUT SPEED

10/10

Customer Service

10/10

Bonuses

8/10

Software

9/10

Licensing

2/10

WEBSITE

https://www.cleopatracasino.com/

HISTORICAL OWNERSHIP

Direx N.V.

OWNERSHIP

Dama N.V.

AFFILIATE PROGRAM

Cleopatra Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Fast response to email support request.

– Competitive incentives for registration.

–

– No effective regulation. Licensed in name only.

Cleopatra Casino Review

Name: Cleopatra Casino Review
Item: Cleopatra
Rating: 6.52
Author: ThePOGG

Review last updated - March 2018

OVERVIEW | 6.52/10

Cleopatra is a casino operated by Dama N.V. It is licensed by the master license holder CMS Trust for Curacao Egaming in Curacao. They offer an extensive selection of games from: Net Entertainment, Microgaming, Pragmatic Play, Betsoft, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick across the Slots, Live, Video Poker and Jackpot categories. The site is obviously Egyptian themed and the home page features a: gold, black, white and red colour palette and it is fairly simple and straightforward in design. The casino logo is their name in red and gold with an Egyptian queen in all her finery situated above it. Cleopatra Casino currently have no significant outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 3/10

Cleopatra Casino hold Not Recommended status due to the following terms and considitions:

Predatory Dormancy Clause (-1) - Cleopatra Casino state that after 180 days without login they will notify a player of the inactive status of their account and that the remaining balance will be withheld. This sounds to us at ThePOGG.com as if Cleopatra Casino are using inactivity to allow them to retain a player's funds - this is entirely unacceptable.

BONUSES | 8 / 10

100% up to €4000
Max Bonus	4000
Min Deposit	10
Max Bet	50
Type	Cashable
Wagering	35xb

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Cleopatra bonus review

Terms and Conditions

The Cleopatra Casino Welcome bonus currently consists of a bonus of 100% up to €4000.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35xbonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €50 on any single round of play.

The maximum allowed win with this bonus is €10000.

The bonus is cashable.

Bonus and associated winnings will expire after 14 days if the wagering requirements are not completed.

Game Weightings:

Slots 100%

After night falls, Gypsy Rose, Dead or Alive, Ragnarok, Eggomatic, Big Bang, Secret of the Stones, Queen of Gold, Bloodsuckers, Bloodsuckers touch, Kings of Chicago, Simsalabim, Zombies, Jack Hammer 2, Jack Hammer 2 touch, Demolition Squad, Steam Tower, Reel Rush, Reel Rush touch, Muse: Wild Inspiration, Victorious, Victorious touch, Ghost Pirates, Johnny the Octopus, Mega Gems, Jackpot 6000, Mega Joker, Good Girl Bad Girl and Safari 50%

Table Games and Video Poker 5%

Live Games 0%

Ninja, Dr. Jekyll & Mr. Hyde, Devil’s Delight, The Wish Master, Queen of Gold and Jackpot Games 0%

BONUS: 100% up to €4000

T&CS APPLY

Try another casino

Value to Player for:

$13.16

Bonus Value

low roller

high

mid roller

high

high roller

high

superhigh roller

high

Payout Speed: 24 hours | 10 / 10

Cleopatra Casino's website states that Neteller withdrawals are paid within 24 hours.

Minimum withdrawal – €20.

Maximum withdrawal – €12,000 per week.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard, WireCard, Zimpler, Trustly, SoFort, iDeal, Yandex, QiWi and BitCoin.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 9 / 10

Cleopatra Casino use Net Entertainment, Microgaming and BetSoft for their instant casino alongside games from: Pragmatic Play, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick . Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selection is as follows:

Instant

Table Games – 18

Slots – 1000+

Video Poker – 48

Jackpot – 197

Live – 89

Customer Service | 10 / 10

Email Testing Record

April 2018 - 2 minutes.

Licensing | 2 / 10

Cleopatra Casino hold the following gambling licenses :

Curacao eGaming - Cleopatra Casino are licensed by CMS Trust, one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Cleopatra does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, Netherlands Antilles, South Africa, Spain, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information:

Email :

[email protected]

Slots RTP

Cleopatra Casino do not appear to publish the RTPs for the games that they offer.

Comp Points

Cleopatra Casino offer a VIP program for players but not enough information is published on their site for us to determine its true value for players.

Closing Thoughts

Cleopatra Casino is Not Recommended at ThePOGG as a result of its predatory dormancy clause. UK customers cannot signup at Cleopatra Casino.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

+ 27 more

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

007 Slots

Found for the Casino

Cleopatra - Winnings disappeared

Read Complaint

Cleopatra

Resolved

Cleopatra - casino refusing to verify my account

Read Complaint

Cleopatra

Resolved

Cleopatra - Casino asking me for coloured picture proof of address

Read Complaint

Cleopatra

Resolved

Cleopatra - Non payment account closed

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Show all Complaints

United states

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Locale settings

This casino is not recommended!

Cleopatra Casino Review

OVERVIEW | 6.52/10

TRUSTWORTHINESS | 3/10

BONUSES | 8 / 10

100% up to €4000

Terms and Conditions

Payout Speed: 24 hours | 10 / 10

Software | 9 / 10

Customer Service | 10 / 10

Licensing | 2 / 10

Restricted Countries

Contact

Slots RTP

Comp Points

Closing Thoughts

Associated By Company

Other Associations

COMPLAINTS

007 Slots

Cleopatra

Cleopatra

Cleopatra

Cleopatra

Cleopatra

Cleopatra