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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

– Low value registration incentives.


Cocoa Casino Review

Review last updated - June 2017

OVERVIEW | 1.44/10


Cocoa casino use Rival casino software and are part of the 400Affiliates group of casinos.

TRUSTWORTHINESS | 2/10


Due to their Not Recommended status we did not feel comfortable asking a review to play with Cocoa casino.

Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

The SSC Entertainment group have been non-responsive to player complaints at other portals.

The SSC Entertainment group appear to have engaged in confiscation of funds based on unethically vague terms and conditions.

An SSC Entertainment property appears to have been successfully hacked with its traffic diverted to a different casino site.

The 400Affiliates group are also marked as Predatory at Affiliate Guard Dog and have retroactively enforced new terms against affiliates.

For references see 400 Affiliate Group Player/Affiliate Issues and SSC Entertainment Group Player Issues

Due to the design of the Cocoa website we cannot monitor their terms and conditions.

BONUSES | 1 / 10


Cocoa Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 2+ weeks | 0 / 10


Due to their Not Recommended status we have not tested the withdrawal times at Cocoa casino. The Cocoa website does not provide any information on withdrawal times and as they accept US customers we will assume this to be 2+ weeks.

Minimum Withdrawal - None listed.

Max Withdrawal - $500/week, $2000/month.

Banking Options Available - Credit/Debit card, Neteller, Skrill (Moneybookers), Click2Pay, EcoCard, UKash, ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 3 / 10


Cocoa casino use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service | 0 / 10


Email Testing Record

  • November 2016 - No answer
  • June 2015 - No Response
  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - No Response
  • September 2013 - No Response

Licensing | 2 / 10


Cocoa hold the following gambling licenses :

  • Curacao eGaming - Cocoa casino are licensed in Curacao but we are unsure which Master License holder they use. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Cocoa casino; United Kingdom

Contact Details;

Email :[email protected]
[email protected]
[email protected]
Phone : UK 0808.234.7596
International +5999.433.8828
Fax : (866) 362-2864
Affiliate Program - 400Affiliates.

Restricted Countries


Players from United States NOT accepted.

Cocoa does not accept players from the following countries: .

Contact


Slots RTP


Cocoa casino do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points


Cocoa casino do have a comp point program but do not provide details on their website.

Closing Thoughts


Cocoa casino and the entire SSC Entertainment group have a questionable history and run on a software platform that we consider to be even more questionable. Avoid. Avoid! AVOID!

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Cocoa
Resolved

Cocoa - Not Credited Deposit

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