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2.15

Cocoa: Not Recommended

Top Casinos: United Kingdom

Cocoa Casino

Players from United Kingdom are welcome at Cocoa casino.

Overview

Review last updated – June 2017

Cocoa casino use Rival casino software and are part of the 400Affiliates group of casinos.

Trustworthiness

 - 2 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with Cocoa casino.

Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

The SSC Entertainment group have been non-responsive to player complaints at other portals.

The SSC Entertainment group appear to have engaged in confiscation of funds based on unethically vague terms and conditions.

An SSC Entertainment property appears to have been successfully hacked with its traffic diverted to a different casino site.

The 400Affiliates group are also marked as Predatory at Affiliate Guard Dog and have retroactively enforced new terms against affiliates.

For references see 400 Affiliate Group Player/Affiliate Issues and SSC Entertainment Group Player Issues

Due to the design of the Cocoa website we cannot monitor their terms and conditions.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $500

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account

Wagering Requirements;

  • Slots - ?xbonus

Adjustments to ratings;

Game Weightings (already account for in Wagering Requirements)



Notes

Due to an overwhelming history of promotional abuse, players from Denmark, China, and Poland are not eligible for bonuses. Players from Bulgaria, Costa Rica, Finland, Latvia, Netherlands, Sweden and the Ukraine will be forced to abide by separate wagering requirements for offered promotions.



Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal times at Cocoa casino. The Cocoa website does not provide any information on withdrawal times and as they accept US customers we will assume this to be 2+ weeks.

Minimum Withdrawal - None listed.

Max Withdrawal - $500/week, $2000/month.

Banking Options Available - Credit/Debit card, Neteller, Skrill (Moneybookers), Click2Pay, EcoCard, UKash, ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 3 / 10

Cocoa casino use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No answer
  • June 2015 - No Response
  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - No Response
  • September 2013 - No Response

Licensing

 - 2 / 10

Cocoa hold the following gambling licenses :

  • Curacao eGaming - Cocoa casino are licensed in Curacao but we are unsure which Master License holder they use. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Cocoa casino; United Kingdom

Contact Details;

Email : [email protected]
[email protected]
[email protected]
Phone : UK 0808.234.7596
International +5999.433.8828
Fax : (866) 362-2864

Affiliate Program - 400Affiliates.

Restricted Countries

Contact

Slots RTP

Cocoa casino do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points

Cocoa casino do have a comp point program but do not provide details on their website.

Closing Thoughts

Cocoa casino and the entire SSC Entertainment group have a questionable history and run on a software platform that we consider to be even more questionable. Avoid. Avoid! AVOID!

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.