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5.00

Conquer Status: Does not accept players from United States

Conquer Casino

Overview

Review last updated – June 2017

Part of the Excel Affiliate group, Conquer casino run on the Progress Play platform.

Trustworthiness

 - 7 / 10

One of our reviews holds an account with a Progress Play casino which was opened for testing purposes. They report positive experiences.

Our background research turned a couple of instances of the Progress Play group failing to respond to complaints and using Spirit of the Bonus terms.

(-1)We find Conquer Casino's dormancy clause for UK players to be predatory as it does not state that before beginning dormancy proceedings every effort will be made to contact the relevant player. Accounts held by UK players are declared dormant after only 6 months of inactivity. We also find their maintenance fee for dormant accounts held by UK players to be unacceptably high at a rate of 10% of the account balance per month.

For references see Progress Play Group Player Issues

As long as the Progress Play group continue to be communicative and no further player issues are found their Trustworthiness state will increase by 1 point every 6 months to a maximum of 7.

You can see the latest updates to Conquer's terms and conditions here.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Conquer's terms and conditions here.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £/$/€200.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 50xbonus
  • Blackjack - 500xbonus
  • Roulette - 500xbonus
  • Baccarat - 500xbonus
  • Video Poker - 1000xbonus
  • Table Poker - 500xbonus

Adjustments to ratings;

  • Vague Rules (-2) - For members located in certain jurisdictions the Deposit Bonus may be cashed out only after an amount totalling no less than 100 times the entire bonus amount has been wagered. For details regarding the jurisdictions to which this applies, please contact us at: customersupport@instantgamesupport.com
  • Game Restrictions (-1) - You are not allowed to play the following games with a bonus; Baccarat, Roulette, Black Jack, poker, video poker and Craps
  • Maximum Bet Size Restrictions (-1) - You are not allowed to bet 5% or more of the bonus amount on a single round of play.

Game Weightings (already account for in Wagering Requirements)

  • Slots 100%
  • Roulette, Baccarat, Table Poker 10%
  • Video Poker 5%

Notes

For wagers to count towards the wagering requirement of any bonus they must be above the following minimum levels - Bingo 0.04 credits, Slots & Scratch Cards 0.35 credits, Table 2.00 credits and Video Poker 4.00 credits.



Payout Speed: 48h

 - 9 / 10

Our reviewer reports withdrawals paid within 48h.

Minimum withdrawal – None listed.

Maximum withdrawal – £1500/week and £3000/month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 8 / 10

Conquer casino use Microgaming software for their instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 19

Slots – 214

Video Poker – 3

Jackpot – 12

Live – 3

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No answer
  • December 2015 - No Reply
  • June 2015 - 4 hours 14 minutes
  • November 2014 - 3 hours 39 minutes
  • September 2014 - 5 hours 30 minutes

Licensing

 - 10 / 10

Conquer hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Conquer currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Conquer casino - Belgium, Belize, British Virgin Islands, Cyprus, Israel, Turkey, France, Italy, Norway, Denmark, Croatia, Estonia, Finland, Germany, Greece, Hungary, Luxembourg, Portugal, Serbia, Slovenia, South Africa, Lithuania, Romania and the United States of America

Contact Information;

Affiliate Program - Excel Affiliates.

Restricted Countries

Conquer does not accept players from the following countries: American Samoa, Belgium, Belize, British Virgin Islands, Croatia, Cyprus, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Greece, Hungary, Israel, Lithuania, Luxembourg, Norway, Portugal, Romania, Serbia, Serbia and Montenegro, Slovenia, South Africa, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Conquer casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Conquer casino do not appear to offer any form of comp point program.

Closing Thoughts

Progress Play have made substantial efforts to demonstrate that they're willing to cooperate with ThePOGG and the Excel Affiliate group have a good reputation.

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