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4.35

Crazy Casino Club Status: Blacklisted

Crazy Casino Club Casino

Overview

Review last updated – November 2016

Crazy Casino Club are part of the AffPower Affiliates/Game Tech group together with their sister properties: Ramses Gold Casino, Slots500 Casino, Casino Bordeaux, Magik Casino and Ocean Bets Casino. This group are regulated by the Curacao egaming Master License provider. The Crazy Casino Club website is simple in design and features a colour palette comprising: black, grey and green.  The casino logo features a multicoloures representation of the word “crazy”.  This operator offers a limited number of games by the following software providers: Nektan, Nextgen Gaming, Amaya, BetSoft, Thunderkick, Lightning, ELK Studios and 1×2 Gaming.  This group of operators has been caught using pirated Net Entertainment games.

Trustworthiness

 - 0 / 10

Since Crazy Casino Club do not hold a UKGC license we cannot send a reviewer to test its site.

(-1)Despite not holding a UKGC license, and therefore being unable to legally accept sign-ups from UK players, casino support assured us that they do accept players from the UK.

During the background research on this group of casinos we did find some substantially negative reports, both seemingly from the same player at different portals, revolving round Conan casino seizing over $30k due to breach of Terms and Conditions. As it turns out, it seems that two bonuses were added to the players account in quick succession, one large bonus (£600) and another small bonus (£30). The casino then enforced the maximum bet rule for the smaller bonus so the player’s wagers of £100/hand breached the term. In the instance of two bonuses being added to the account in such a short time frame (the player claims they must have been added at exactly the same time and the casino claim there was a 2 minute delay), we would be inclined to view these as the same bonus. To seize such a large win on what can only be considered dubious grounds certainly isn’t a great confidence booster.

During our December 2013 update we were alerted to this term having been added to the Conan properties:

  • Placing single bets equal to or greater than 30% of the value of the deposit.
  • Due to extensive game manipulation, this applies to all players, regardless if they have any bonus or not.

Simply put there is no mathematically valid way for a player to gain an advantage over the house using betsize alone. If these casinos genuinely feel that a player without a bonus represents a legitimate threat to them, either their games are not functioning correctly or they do not have a strong enough understanding of how their games work. Either way, we're not comfortable recommending these properties as long as they continue to carry these terms.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).

In early 2016 this group were caught running pirated Net Entertainment games.

The Game Tech Group N.V. license holders were previously licensed by the MGA. After legal consultation the MGA were advised that the terms this group use to limit the maximum allowed bet during non-bonus play contravened EU consumer protection law. On this basis the MGA instructed the license holders to repay confiscated funds tied to a complaint that occurred while they held an MGA license. The Game Tech Group N.V. refused to do so and subsequently became non-responsive.

For references see AffPower Group Player Issues

We are unable to monitor the Bonus Terms and Conditions at this venue.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 4 / 10
250% up to €1000
Max Bonus 1000
Min Deposit 20
Max Bet 30%xb
Type Sticky
Wagering 33x(d+b)
BONUS CODE: NA CLAIM BONUS
Value to Player for:
€0.75
Bonus Value
low roller
low
mid roller
low
high roller
high
superhigh roller
high

Payout Speed: 24 hours

 - 10 / 10

Casino support assured us that withdrawals to ewallets take 24 hours maximum.

Minimum withdrawal - €100

Maximum withdrawal - €5000 every 30 days

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers), Entropay, Sofort and Diners Club.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 4 / 10

Crazy Casino Club NextGen software for their instant play casino and also a selection of games by: Nektan, Amaya, BetSoft, Thunderkick, Lightning, ELK Studios and 1x2 Gaming

.

Game selections are as follows:

Instant

Table Games – 16

Slots – 194

Video Poker – 6

Jackpot – 0

Live – 4

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 10 minutes
  • June 2016 - 32 minutes

Licensing

 - 2 / 10

CrazyCasinoClub hold the following gambling licenses :

  • Curacao eGaming - CrazyCasinoClub are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with CrazyCasinoClub: Israel, Singapore, Turkey, United States and its territories and the United Kingdom.

Contact Information:

Email : support@crazycasinoclub.com
Address : Dr. M.J. Hugenholtzweg Z/N
UTS Gebouw
Curacao
Telephone : +35725281876

Affiliate Program - Income Mania Partners.

Restricted Countries

Crazy Casino Club does not accept players from the following countries: Israel, Singapore, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

RTPs are not provided by this operator.

Comp Points

Crazy Casino Club do provide a comp points system. Points are accrued at a rate of 1 point for every €10 wagered. Points are redeemed at a rate of 100 points to €1.

Closing Thoughts

Crazy Casino Club is Blacklisted at ThePOGG. There are several issues outlined in the body of the review but further to this it is worth noting that this operator has a high minimum withdrawal limit in place at €100. Their Terms and Conditions also seem to be deliberately constructed so as to punish problem gamblers that attempt to play in a more responsible manner. Term 13.6 refers to players setting account limits and being unable to withdraw over a certain withdrawal limit as a result. This hardly seems fair or in the spirit of discouraging problem gambling and as such we would urge players to take their money elsewhere.

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Promotional Terms & Conditions

250% up to €1000
Max Bonus 1000
Min Deposit 20
Max Bet 30%xb
Type Sticky
Wagering 33x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Crazy Casino Club Welcome bonus currently consists of a bonus of 250% up to €2500.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 33x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is 30% of the bonus received.

There is no maximum allowed win when playing with this bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Weightings:

  • Slots (all varieties) 100%
  • Blackjack (all varieties) 10%
  • Roulette (all varieties) 10%
  • Casino Poker (all varieties) 10%
  • Baccarat (all varieties) 10%
  • Video Poker (all varieties) 10%
  • Craps (all varieties) 10%
  • Casino War 10%
  • All other games 100%

 

 

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