OVERALL VERDICT
3.32/10

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OVERALL VERDICT

3.32/10

PAYOUT SPEED

8/10

Customer Service

0/10

Bonuses

0/10

Software

10/10

Licensing

8/10

WEBSITE

crazyfox.com

OWNERSHIP

N1 Interactive Ltd

AFFILIATE PROGRAM

Crazy Fox Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– No player complaints requiring operator intervention received so far!

– Operator subject to strong regulatory requirement.

–

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– Low value registration incentives.

Crazy Fox Casino Review

Name: Crazy Fox Casino Review
Item: Crazy Fox
Rating: 3.32
Author: ThePOGG

Review last updated: June 2020.

OVERVIEW | 3.32/10

Crazy Fox Casino are a developing brand licensed in in Malta by the MGA. Crazy Fox Casino are owned and operated by N1 Interactive Limited. They offer an extensive selection of games from: Net Entertainment, Quickspin, Microgaming, Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick across the Slots, Live, Video Poker and Jackpot categories. The home page has a very bright and colourful design. The casino logo is its name in white and orange letters with a fox head in the middle of the 'o'.

TRUSTWORTHINESS | 0/10

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Crazy Fox Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

This casino are represented by Alpha Affiliates, who list their ownership as GS Technologies Ltd. While this company operates under a very similar name to GS Technology Ltd - a company that owns bCasino, who have been tied to the Game Tech Group - they insist that they have no connection what-so-ever to this company.

One of the Curacao properties run by this group - GunsBet - have withheld payment from a player because they claimed multiple welcome bonuses across the operators owned by this group. There were no clear terms prohibiting claiming multiple sign-up bonuses within this group nor indeed any indication what-so-ever of which operators were included within this restriction. This type of action where funds are withheld on vague or non-existent terms is entirely unacceptable and as such has resulted in the properties within this group holding Blacklist status.

For references see Alpha Affiliates Group Player Issues

BONUSES | 0 / 10

Crazy Fox Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 3 days | 8 / 10

Crazy Fox Casino's website states that withdrawals to ewallets may take up to 3 days to process.

Minimum withdrawal – €20.

Maximum withdrawal – €5,000 per day; €10,000 per week, €30,000 per month. Progressive jackpot wins are excluded.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Crazy Fox Casino use Net Entertainment, Microgaming, BGaming, Playson, BigTimeGaming, Yggdrasil, Play 'N Go, Spinomenal, Booming Games, BetSoft, Amatic, Quickspin, and Evolution Gaming.

Game selections are as follows:

Jackpots - 242

Instant

Table Games – 31

Slots – 2088

Video Poker – 7

Live – 144

Customer Service | 0 / 10

Email Testing Record

June 2020 - No response .
April 2020 - 1 hour 18 minutes.

Licensing | 8 / 10

Crazy Fox Casino hold the following gambling licenses :

Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Crazy Fox for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Crazy Fox does not accept players from the following countries: American Samoa, Oceania, Antigua and Barbuda, Australia, Belgium, Czech Republic, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Guam, Israel, Italy, Lithuania, Martinique, Mayotte, New Caledonia, Reunion, Russian Federation, Slovakia, Slovenia, South Africa, Spain, Sweden, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Wallis and Futuna.

Contact

Contact Details:

Email :	[email protected]
Phone:	+442038079430

Slots RTP

Crazy Fox Casino give the RTP only for those games that have them built into their help files.

Comp Points

Crazy Fox Casino do not appear to offer a comp points system for all players.

Closing Thoughts

Gambling operators have the freedom to put in place terms and conditions that they feel are reasonable and protect their business. As such there is no excuse for basing non-payment or grounds that are not covered in the terms and conditions they constructed. This is an entirely unacceptable practice and one that causes us to recommend that players do not engage with this operator.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Crazy Fox

Resolved

Crazyfox - withdrawals

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Crazy Fox

Resolved

Crazy Fox - Withdrawal is still pending

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Crazy Fox

Resolved

Crazy Fox - Deposit has disappeared

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Crazy Fox

Resolved

Crazy Fox - Withdrawal

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United states