Crazy Fox Casino

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Crazy Fox Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

This casino are represented by Alpha Affiliates, who list their ownership as GS Technologies Ltd. While this company operates under a very similar name to GS Technology Ltd - a company that owns bCasino, who have been tied to the Game Tech Group - they insist that they have no connection what-so-ever to this company.

One of the Curacao properties run by this group - GunsBet - have withheld payment from a player because they claimed multiple welcome bonuses across the operators owned by this group. There were no clear terms prohibiting claiming multiple sign-up bonuses within this group nor indeed any indication what-so-ever of which operators were included within this restriction. This type of action where funds are withheld on vague or non-existent terms is entirely unacceptable and as such has resulted in the properties within this group holding Blacklist status.

For references see Alpha Affiliates Group Player Issues

Crazy Fox Casino's website states that withdrawals to ewallets may take up to 3 days to process.

Minimum withdrawal – €20.

Maximum withdrawal – €5,000 per day; €10,000 per week, €30,000 per month. Progressive jackpot wins are excluded.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Crazy Fox Casino use Net Entertainment, Microgaming, BGaming, Playson, BigTimeGaming, Yggdrasil, Play 'N Go, Spinomenal, Booming Games, BetSoft, Amatic, Quickspin, and Evolution Gaming.

Game selections are as follows:

Jackpots - 242

Email Testing Record

• June 2020 - No response .
• April 2020 - 1 hour 18 minutes.

Crazy Fox Casino hold the following gambling licenses :

• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Crazy Fox for their MGA license. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom NOT accepted.

Crazy Fox does not accept players from the following countries:American Samoa, Antigua and Barbuda, Australia, Belgium, Czech Republic, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Guadeloupe, Guam, Israel, Italy, Lithuania, Martinique, Mayotte, New Caledonia, Russia, Réunion, Saint Martin, Slovakia, Slovenia, South Africa, Spain, Sweden, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United Kingdom, United States, Wallis and Futuna.

Contact Details:

Crazy Fox Casino give the RTP only for those games that have them built into their help files.

Crazy Fox Casino do not appear to offer a comp points system for all players.

Gambling operators have the freedom to put in place terms and conditions that they feel are reasonable and protect their business. As such there is no excuse for basing non-payment or grounds that are not covered in the terms and conditions they constructed. This is an entirely unacceptable practice and one that causes us to recommend that players do not engage with this operator.

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