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7.05

Cyber Club Status: Does not accept players from United States

Cyber Club Casino

Overview

Review last updated – April 2018

Cyber Club Casino was established in 2014 and is part of the Imperium Network Solutions Group. They provide a range of games from: Net Entertainment, Betsoft, Aristocrat, Leander Gaming and Ezugi. They currently have unresolved player complaints on this site.

Trustworthiness

 - 6 / 10

Cyber Club Casino have not responded to a complaint posted with this service.

Since the above occurred, Imperium Network Solutions have taken an more centralised approach to the management of players complaints. As such, assuming no further issues, Cyber Club's Trustworthiness stat will increase by 1 point every 6 months to a maximum of 8.

For references see Cyber Club Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 5 / 10
100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
10 complimentary spins on Lost Relics
# of Spins 10
Spin Value 0.20
Max Bet 5
Max Win 50
Wagering 35xw

The Cyber Club Welcome bonus currently consists of a bonus of 100% up to £100 plus 10 complimentary spins on Lost Relics.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and 35xwinnings for the complimentary spin winnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on the deposit bonus and the maximum allowed win with the complimentary spins is £50.

The bonus is cashable.

Only players from the following countries are not eligible to receive a bonus - United Kingdom

Bonus funds and associated winnings will expire after 30 days if the wagering requirements are not completed.

Game Weightings:

  • *Slots 100%
  • Table Games 0%
  • Video Poker Games 0%
  • Other 5%
  • Scratchcards & Keno 100%
  • All progressive jackpot games 0%
  • *300 Shields, Big Bad Wolf, Blood Suckers, Bloodsuckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000, Victorious, Santa Paws & Boom Brothers 20%
  • Beautiful Bones, Big Bang, Boxo, Castle Builder I, Castle Builder II, Champion of the Track, Cook Buck, Crime Scene, Dallas, Devils Delight, Dragons Myth, EggOMatic, Forsaken Kingdom, Fruits Gone Wild, Lucky Angler, Peek-a-Boo, Relic Raiders, Robin Hood, Scrooge, Stardust, The Lost Riches of Amazon, The Wish Master, Tomb Raider Secret of the Sword, Tower Quest, Twin Joker, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Valkyries of Odin, White Rabbit & Zombie Rush 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

Country/Regional Restrictions: Only available to UK players
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£2.88
Bonus Value
low roller
low
mid roller
mid
high roller
high
superhigh roller
n/a

Payout Speed: 72 hours

 - 8 / 10

Cyber Club Casino state on their website that it takes up to 72 hrs to pay withdrawals.

Maximum Withdrawal - Not listed. Casino states that there is a maximum withdrawal but customers should contact support for them at any given time.

Minimum Withdrawal - £30

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash, POLi, Paysafecard, Trustly, DotPay, SoFort, Sepa, GiroPay and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 8 / 10

Cyber Club Casino use Net Entertainment software for their instant play casino and also include a selection of Aristocrat, Amaya, NYXGaming, High5Gaming, ElkStudios, Betsoft, Leander Games, NextGen Gaming, Quickspin, Microgaming and OMI games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 93

Slots – 414

Video Poker – 15

Live - 13

Jackpot - 30

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 2 hours 48 minutes
  • December 2015 - No Reply.
  • August 2015 - 31 minutes.

Licensing

 - 10 / 10

CyberClub hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CyberClub currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Cyber Club does not accept players from the following countries: Albania, American Samoa, Australia, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ghana, Guam, Guyana, Indonesia, Iran, Israel, Italy, Kenya, Laos, Latvia, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Panama Canal Zone, Papua New Guinea, Romania, Russia, Singapore, South Africa, Spain, Sri Lanka, Syria, São Tomé and Príncipe, Tanzania, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United States, Zimbabwe.

Contact

Contact Information:

Email : support@cyberclubcasino.com
Postal address: Imperium Network Solutions, 415 Linen Hall, 162-168 Regent Street, London United Kingdom.
Postal address: Caddell Ltd NV, Van Engelenweg 23, Curacao.
Live Chat: Available on casino website.

Slots RTP

Cyber Club publish the RTP figuresfor all their slots games.

Comp Points

Cyber Club Casino do offer a comp points program and points are accrued at a rate of 2 for £10.

Cyber Club Casino redeem the points at a rate of 200 for a £1.

Values given on the Cyber Club Casino site for games weightings for accruing points is as follows: ROULETTE 0.25, BLACKJACK'S 0.50, SCRATCHCARDS 2.00, SLOTS 2.00, VIDEO POKER AND VIDEO POKER SIDEBET 1.00, KENO 2.00, FOOTBALL FRENZY 1.00, POKER DICE 1.00, SUPER HI LO AND SUPER HI LO BONUS 1.00.

Cyber Club Casino's comp points system is equal in value to the Playtech comp points system that we use as our bar for 7/10 but only for slots, scratchcards and keno - it is not as valuable for other games hence the lower rating assigned.

Closing Thoughts

We still have concerns regarding Cyber Club's history of failure to engage in discussion of complaints, but given the changes that have occurred and our positive relationship with Imperium Network Solutions we are making allowances to see if things continue to improve.

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Promotional Terms & Conditions

100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
10 complimentary spins on Lost Relics
# of Spins 10
Spin Value 0.20
Max Bet 5
Max Win 50
Wagering 35xw

This promotion is only available to new players and only once they've made their first deposit.

The Cyber Club Welcome bonus currently consists of a bonus of 100% up to £100 plus 10 complimentary spins on Lost Relics.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and 35xwinnings for the complimentary spin winnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on the deposit bonus and the maximum allowed win with the complimentary spins is £50.

The bonus is cashable.

Only players from the following countries are not eligible to receive a bonus - United Kingdom

Bonus funds and associated winnings will expire after 30 days if the wagering requirements are not completed.

Game Weightings:

  • *Slots 100%
  • Table Games 0%
  • Video Poker Games 0%
  • Other 5%
  • Scratchcards & Keno 100%
  • All progressive jackpot games 0%
  • *300 Shields, Big Bad Wolf, Blood Suckers, Bloodsuckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000, Victorious, Santa Paws & Boom Brothers 20%
  • Beautiful Bones, Big Bang, Boxo, Castle Builder I, Castle Builder II, Champion of the Track, Cook Buck, Crime Scene, Dallas, Devils Delight, Dragons Myth, EggOMatic, Forsaken Kingdom, Fruits Gone Wild, Lucky Angler, Peek-a-Boo, Relic Raiders, Robin Hood, Scrooge, Stardust, The Lost Riches of Amazon, The Wish Master, Tomb Raider Secret of the Sword, Tower Quest, Twin Joker, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Valkyries of Odin, White Rabbit & Zombie Rush 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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