OVERALL VERDICT
4.32/10

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OVERALL VERDICT

4.32/10

PAYOUT SPEED

5/10

Customer Service

10/10

Bonuses

8/10

Software

4/10

Licensing

0/10

WEBSITE

OWNERSHIP

SSC Entertainment NV

AFFILIATE PROGRAM

Diamond Reels Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

– Fast response to email support request.

– Competitive incentives for registration.

–

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Unlicensed – AVOID, AVOID, AVOID!

Diamond Reels Casino Review

Name: Diamond Reels Casino Review
Item: Diamond Reels
Rating: 4.32
Author: ThePOGG

Review last updated - October 2018.

OVERVIEW | 4.32/10

Diamond Reels Casino operates on the RealTime Gaming platform. Diamond Reels Casino do not provide licensing information on their website. They provide a relatively small selection of games by RealTime Gaming - their is no provision made for live games. Their site features a blue, white, silver and black colour scheme - their logo is a blue diamond. They have no outstanding complaints at the major gambling portals.

TRUSTWORTHINESS | 1/10

Diamond Reels Casino does not hold a UKGC license and therefore we cannot send a reviewer to test their site.

Despite not holding a UKGC license Casino Support assured us that it was fine for us to open an account with this operator.

Diamond Reels Casino's Terms and Conditions contain a dormancy clause which we consider to be predatory. If customers do not login for 180 days any account balance is claimed by the casino. Dormancy clauses should not be an excuse for seizure of funds.

Diamond Reels previously listed email addresses for both Vegas2Web and SimonSays casino in their affiliate terms and conditions. This has been further validated by the closure of the Diamond Reels Affiliates program and the merging of Diamond Reels into Number 1 Affiliates, who also represent Vegas2Web.

For references see Number 1 Affiliates Group Player Issues

You can see the latest updates to Diamond Reels' terms and conditions here.

BONUSES | 8 / 10

150% up to €150
Max Bonus	150
Min Deposit	25
Max Bet	NA
Type	Cashable
Wagering	30x(d+b)

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Diamond Reels bonus review

Terms and Conditions

The Diamond Reels Welcome bonus currently consists of a bonus of 150% up to €150 plus 50 complimentary spins on an undefined game.

The minimum deposit that will trigger the bonus is €25.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and the complimentary spins have a wagering requirement of 30xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on the deposit bonus and the complimentary spins have a maximum win of €100.

The bonus is cashable.

Game Weightings:

Slots, Bingo 100%

Scratch Card Games 25%

Keno 10%

All other games and Progressive Slots 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 150% up to €150

T&CS APPLY

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Value to Player for:

$14.55

Bonus Value

low roller

mid

mid roller

high

high roller

high

superhigh roller

high

Payout Speed: 5 days | 5 / 10

Since Diamond Reels Casino do not hold a UKGC license we have been unable to test their withdrawal times - on site they state that withdrawals take between 3 and 5 days.

Banking Options Available: Credit/Debit cards, Neteller, UseMyWallet, EcoCard, Click2Pay Skrill (Moneybookers).

Maximum Withdrawal: None given.

Minimum Withdrawal - None given.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 4 / 10

Diamond Reels Casino use RealTime Gaming software for their instant games. Check out our RealTime Gaming Software Review.

Game selection is as follows:

Instant

Slots – 152

Table – 25

Jackpot – 16

Video Poker – 23

Customer Service | 10 / 10

Email Testing Record

December 2016 - 1 hour 52 minutes
May 2016 - 45 minutes. .

Licensing | 0 / 10

Diamond Reels Casino do not provide licensing information on their site.

Restricted Countries

Players from United States NOT accepted.

Diamond Reels does not accept players from the following countries: Chile, Denmark, Finland, Japan, Mexico, Netherlands, Netherlands Antilles, Philippines, Poland, South Africa, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details:

Email :	online form.
Live Support :	On casino website.
Telephone :	0-800-404-320-924

Slots RTP

Diamond Reels Casino do not provide the RTPs for their slots games.

Comp Points

Diamond Reels Casino do have a comp point system but we cannot assess its true value as only an accrual rate is provided on site. Points are accrued at a rate of 10 points for every $10 wagered.

Closing Thoughts

This group are unlicensed and uncooperative when it comes to complaints. They run on a variety of software platforms some of which have their own historic issues and who engage clients who are well known for being problematic for players. There's nothing about this that adds up to a reliable place to wager.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.