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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Partially cooperative with the management of player complaints.

– Low value registration incentives.


Dr Vegas Casino Review

Review last updated - May 2017

OVERVIEW | 5.58/10


Dr Vegas Casino is owned and operated by CZ Trading Limited - they are licensed by the Malta Gaming Authority and the UKGC. Their website is well designed and it is easy to find any required information using the various tabs to navigate.  The background of the homepage is a cityscape of Las Vegas at night.  Their logo is their name in electric purple in the style of a Vegas casino sign. They have no complaints logged at any of the major gambling portals.

TRUSTWORTHINESS | 3/10


Dr Vegas casino have refused to pay a player who submitted a complaint to this service. While we understand the operator's frustrations verifying the player, if valid documentation can be provided the length of time taken to do so does not form a valid reason for non-payment by itself..

You can see the latest updates to Dr Vegas casino's terms and conditions here.

BONUSES | 2 / 10


100% up to £500
Max Bonus 500
Min Deposit 10
Max Bet 4/0.10
Type Cashable
Wagering 40x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The DrVegas Welcome bonus currently offered consists of a bonus of a 100% up to £500 plus 25 complimentary spins on Exclusive Slots.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus and 40xwinnings for the free spin winnings.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £4 on any single round of play or £0.10 on any single payline.

There is no maximum win on the complimentary spins is £100.

The bonus is cashable.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £500
Try another casino
Value to Player for:
$-0.94
Bonus Value
low roller
mid
mid roller
low
high roller
mid
superhigh roller
low

Payout Speed: 24 hours | 10 / 10


DrVegas Casino state on their website that withdrawals can take up to 24 hours.

Maximum Withdrawal - £2500 in 24 hours - maximum of three withdrawals in 24 hours.

Minimum Withdrawal - £10

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Paysafecard and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 6 / 10


Dr Vegas use a selection of softwares including: Aristocrat, Leander Gaming, Play 'n Go and NextGen Gaming for their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 10

Slots – 130

Video Poker – 5

Live – 3

Customer Service | 10 / 10


Email Testing Record

  • February 2017 - 17 minutes
  • October 2015 - 18 minutes
  • June 2015 - 3 minutes

Licensing | 10 / 10


DrVegas Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. DrVegas currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Dr Vegas - Afghanistan, Albania, Australia, Azerbaijan, Belgium, Bulgaria, China, Croatia, Czech Republic, France, Hong Kong, Hungry, Iran, Iraq, Israel, Italy, Japan, Latvia, Malaysia, New Zealand, Norway, Portugal, Russia, Serbia, Singapore, South Africa, South Korea, Spain, Sudan, Switzerland, Thailand, Turkey, Ukraine and the United States of America

Contact Details:

Email : [email protected]
[email protected]
[email protected]
Phone : +44 870 121 0468 (International)
0800 138 0468 (UK)
Live Support : 24-7 support is available on the casino website.
Address : CZ Trading Limited.
35 Mannarino Road
Birkirkara
BKR 9080 Malta

Restricted Countries


Players from United States NOT accepted.

Dr Vegas does not accept players from the following countries: Afghanistan, Asia, Albania, Australia, Azerbaijan, Belgium, Bulgaria, China, Croatia, Czech Republic, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Hungary, Iran, Iraq, Israel, Italy, Japan, Republic of Korea, Latvia, Malaysia, New Zealand, Norway, Portugal, Russian Federation, Serbia, Singapore, South Africa, Spain, Sudan, Switzerland, Thailand, Turkey, Ukraine, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Dr Vegas Casino publish the House Edge/Return to Player (RTP) figures for their slots games.

Comp Points


Dr Vegas do offer a comp points system. The comp point program accrues points at the following rates for newly joined members:

  • Exclusive Slots - 12 points for every £200 wagered
  • Other Slots - 10 points for every £200 wagered
  • Table Games - 3 points for every £200 wagered

Points can be redeemed at a rate of 1pt for 0.01 credit (i.e. 100 points is worth 1 credit).

This system is half as valuable to the player as the standard Playtech comp point program that would receive 7/10 for slots games (slightly better for Exclusive slots games) and about 15% as valuable for Table Games.

Closing Thoughts


Dr Vegas Casino have taken what is in our opinion a very controversial decision to refuse to pay a player because of the length of time it took the player to submit documentation. While no payment should be made to an unverified account, delays in submitting documentation should not be used as justification for non-payment.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Dr Vegas
Resolved

Dr Vegas - Withdrawal delay

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Dr Vegas
Found for the Casino

DrVegas - withdrawal

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Dr Vegas
Found for the player

Dr Vegas - Closed Account and refused final withdrawal

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Dr Vegas
Resolved

Dr Vegas - withdrawal

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