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– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.


DraftKings Casino Review

Review last updated - August 2022.

OVERVIEW | 7.48/10


DraftKings was founded as one of the original fantasy sports betting sites, but has gained such success that they have now branched out into other gambling verticals. They hold licenses to operate in many major markets, including the UK for Fantasy Sports Betting only, via their UKGC license, New Jersey and Michigan. Alongside fantasy sports they offer both regular sports betting and casino services. They offer a wide range of game types including live games, video poker and jackpot games by providers including:  Net Entertainment, IGT, Ainsworth, Lightning Box, Everi, Inspired Gaming, Red Tiger and Microgaming. DraftKings has been a strong supporter of our sister charity BetBlocker, helping to deliver free blocking software to thousands of vulnerable players every day. The DraftKings website uses a bright and varied colour scheme, but their main menus tend to be a charcoal grey with green highlights. The DraftKings logo is their name with 'Draft' in green sitting above the word 'Kings' which is rendered in white -orange crown perches on the top left corner of the initial 'D'.

TRUSTWORTHINESS | 8/10


DraftKings have a long-standing reputation as a trustworthy operator but there are still some Terms of Service and Bonus Terms that we think customers should be aware of - these are outlined below for your convenience.

DraftKings assign "dormant" status to an account after 24 months of inactivity - positive balances will be reabsorbed by the operator if activity does not resume: "Your account will be deemed 'Dormant' if you have not logged in for a period of twelve (12) months. We will provide email notice to the email address registered to the account, advising that the Account balance will be set to zero at thirty (30) days from the notice. If the Account remains dormant, at twenty-four (24) months of inactivity, the Account balances are zeroed out." (From DraftKings Terms of Service on 01/08/2022)

The Bonus Terms and Conditions for the Welcome Bonus are not clear enough in highlighting which slots games are and are not eligible for play with a bonus. Players should contact Customer Support to ask that the game they intend to play is permitted before accepting or playing with this bonus. The Bonus Terms state: "*Select Slots include but are not limited to: Blood Suckers, Hercules High and Mighty, Himalayas - Roof of the World, Kings Honour, Mighty Black Knight, Monopoly Bring the House Down, Monopoly Money in Hand, Pearl of the Caribbean, Soldier of Rome, Starmania and The Legend of Big Foot. DraftKings Craps is not eligible for the Casino Deposit Bonus portion of this promotion." (From DraftKings Bonus Terms on 01/08/2022)

BONUSES | 9 / 10


100% up to $2000
Max Bonus 2000
Min Deposit 5
Max Bet NA
Type Cashable
Wagering 15x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:
Only available to players resident in United States: New Jersey or Michigan. All other territories or states are prohibited from receiving this promotion.

Terms and Conditions

The DraftKings Casino Welcome Bonus currently consists of a bonus of 100% up to $2000.

The minimum deposit that will trigger the bonus is $5.

This bonus has a wagering requirement of 15x(deposit+bonus).

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

There is no maximum bet term associated with this bonus.

There is no maximum win cap associated with this bonus.

Deposit Bonus and any associated winnings expire after 30 days if wagering requirements are not completed.

This bonus is available for newly registered players only.

This bonus is only available to players living in the USA in either New Jersey or Michigan.

The bonus is cashable.

Game Weightings:

  • Slots, Lottery, Keno, Virtual Sports 100%
  • Blackjack, Other Table Games, Blood Suckers, Hercules High and Mighty, Himalayas - Roof of the World, Kings Honour, Mighty Black Knight, Monopoly Bring the House Down, Monopoly Money in Hand, Pearl of the Caribbean, Soldier of Rome, Starmania and The Legend of Big Foot 20%.*
  • Live Dealer Games, Video Poker, Baccarat, and Roulette 10%
  • Craps and other Variety Games 0%

*It should be noted that the selection of slots defined as counting for 20% in the above table is defined within the DraftKings promotional terms as "Select Slots include but are not limited to". This means that the operator has left themselves discretion to qualify other slot games as part of this category.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operator's website before you play.


BONUS: 100% up to $2000
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Value to Player for:
$15.28
Bonus Value
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Payout Speed: 5 days | 5 / 10


DraftKings Terms of Service state: "A player can request to withdraw funds from their account at any time. Requests for withdrawal will be honored by the later of five business days or ten business days of submission of any tax reporting paperwork required by law, unless DraftKings, Inc. believes in good faith that the player engaged in either fraudulent conduct or other conduct that would put DraftKings, Inc. in violation of New Jersey state law." (Taken from DraftKings website 01/08/22). For the purposes of the review, and since it is outwith DraftKings' control, we allocate a score based on the 5 day withdrawal time.

Minimum withdrawal – unlisted - contact customer support.

Maximum withdrawal – unlisted - contact customer support.

Software | 10 / 10


DraftKings Casino use Net Entertainment and Microgaming softwares for their instant play casino alongside a selection of games by: IGT, Ainsworth, Lightning Box, Everi, Inspired Gaming and Red Tiger. To find out more check out our Net Entertainment Software Review and Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 75

Slots – 722

Video Poker – 7

Jackpot – 31

Live – 7

Customer Service | 0 / 10


Email Testing Record

  • July 2022 - the casino support operator replied to our email query in 8 minutes most politely, but unfortunately would not give out basic, non-personal information regarding the General Terms and Conditions without establishing that we had an account. Some players like to know about withdrawal limits before creating an account and we consider this to be their prerogative. It is not providing best customer service to deny such basic informational requests and as such we must consider this a failed attempt at contacting customer service.

Licensing | 10 / 10


DraftKings hold the following gambling licenses:

  • New Jersey Division of Gaming Enforcement which allows them to act as an Internet gaming operator in accordance with the Casino Control Act N.J.S.A. 5:12-1 and its implementing regulations.
  • Michigan Gaming Control Board which allows them to act as an internet gaming operator in accordance with the Michigan Lawful Internet Gaming Act 152 of 2019 and its implementing regulations.

Restricted Countries


Players from United States NOT accepted.

DraftKings does not accept players from the following countries: Afghanistan, Asia, Aland Islands, Europe, Albania, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Anguilla, North America, Antarctica, Antigua and Barbuda, Argentina, South America, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of The Congo, Cook Islands, Costa Rica, Cote D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island and Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinia, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Thailand, Timor-leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Contact


Contact Information:

Email :[email protected]

Slots RTP


DraftKings only provide RTP information for the games that have this automatically inbuilt into their help files.

Comp Points


DraftKings offer a VIP system but this is by invitation only.

Closing Thoughts


DraftKings are a brand with a long history in the Fantasy Sports Betting sector, now branching out into other verticals. They have shown a great commitment to helping problem gamblers by supporting our sister charity BetBlocker and this bodes well for their customers who can expect to experience responsible behaviour from the operator.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

DraftKings
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Draftkings - rocket game bug

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