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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

– Fast response to email support request.

– Long delays on payment of withdrawals.

– Not subject to the strongest regulations.


Dragonara Casino Review

Review last updated - February 2022.

OVERVIEW | 8.72/10


Dragonara Casino previously operate on the Everymatrix platform and are now run by Amgo iGaming who are licensed by the Malta Gaming Authority. The casino offers a selection of games provided by: Net Entertainment, Microgaming, IGT (WagerWorks), Evolution Gaming, NYX and Play 'n Go. Their site uses a colour palette focused on grey, white and red and their logo is their name beside a stylised dragon icon.

TRUSTWORTHINESS | 10+


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Dragonara Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 6 / 10


100% up to €200
Max Bonus 200
Min Deposit 10
Max Bet 4
Type Cashable
Wagering 40xb
Deposit Method Restrictions:
Country/Regional Restrictions:
Croatia, Greece

Terms and Conditions

The Dragonara Welcome bonus currently consists of a bonus of 100% up to €200.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €4 on any single round of play.

The maximum win for this bonus is €10000.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus – Croatia, Greece.

Game Restrictions:

  • All Roulette Games, All Jackpot Games, All EGT Games, Scrooge, Super Nudge 6000, Jackpot 6000, Pearls of India, Castle Builder, Immortal Romance, Dead or Alive, The Wish Master, Tower Quest, Robin Hood, Ghost Pirates, Blood Suckers, Victorious, Devil's Delight, Loaded, Thunderstruck, Egyptian Heroes, Wild Turkey, Lights, South Park, Jack and the Beanstalk, Flowers, 300 Shields, Secret of the Stones, Tomb Raider Secret of the Sword, Dragon's Myth, Forsaken Kingdom, Untamed Wolf Pack, Untamed Bengal Tiger, Untamed Crowned Eagle, Peek-a-boo, Stardust, Reactoons, Pimped, Sweet Alchemy, Reel Steel, Gem Odyssey, Gem Odyssey 92, Fruit Blast, Disco Night Fright, Wild Orient, Dragon Dance, Bikini Party, Retro Reels, Retro Reels Extreme Heat, Hot Ink

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €200
Try another casino
Value to Player for:
$10.26
Bonus Value
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Payout Speed: 5 days | 5 / 10


As Dragonara casino do not hold a UKGC license we have not tested their withdrawal times. The Dragonara website does not list withdrawal times. As they do not accept US players we will assume that Neteller withdrawals are paid within 5 days.

Maximum Withdrawal - €5000/day.

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EuTeller, PaySafeCard and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Dragonara use Net Entertainment and software and add in slots games from Microgaming and NYXGaming for there instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 61

Slots – 311

Video Poker – 27

Jackpot – 12

Customer Service | 10 / 10


Email Testing Record

  • February 2022 - 2 hours 50 minutes.
  • December 2016 - No reply
  • June 2015 - 1 hour
  • November 2014 - 7 hours 24 minutes

Licensing | 7 / 10


Dragonara Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Dragonara for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Dragonara does not accept players from the following countries: United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Dragonara casino publish the House Edge/Return to Player (RTP) information for their Net Entertainment slots games.

Comp Points


Dragonara casino do not appear to currently offer any form of comp point program.

Closing Thoughts


Amgo iGaming - the owners of the license that Dragonara run on - is the descendent of one of the first successful white label platforms: EveryMatrix. We have confidence that their licensees will have the backing of a very experienced team and this should reflect in player experience.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Dragonara
Found for the Casino

Dragonara - Refused to pay my withdrawal

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