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– Fast withdrawals.

–

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Emu Casino Review

Review last updated - August 2020.

OVERVIEW | 5.84/10

Emu casino are a Microgaming casino targeting the Australian market.

 

 

 

TRUSTWORTHINESS | 7/10

Only one of our reviewers holds an account with Emu casino and they report positive experiences.

Overall Emu casino have a positive reputation within the player community and we could find no unresolved player issues.

As long as Emu maintain their positive reputation their Trustworthiness score will increase by 1 point every 6 months to a maximum of 7.

Emu Casino hold a very weak license and as such cannot hold a Trustworthiness score higher than 7.

BONUSES | 4 / 10

100% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 15
Type Cashable
Wagering 45xd
Deposit Method Restrictions:
Country/Regional Restrictions:
Belarus, Bulgaria, Moldova, Ukraine, Romania, Russia
Full Emu bonus review

Terms and Conditions

The Emu Welcome bonus currently consists of a bonus of 100% up to €100.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 45xdeposit for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €15 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players from the following countries are not eligible to receive a bonus - Belarus, Bulgaria, Moldova, Ukraine, Romania, Russia

Game Weightings:

  • Pokies (100%)

  • Scratchies (100%)

  • Roulette (10%)

  • Video Poker (10%)

  • Other Games (10%)

  • Live Casino (7%)

  • Blackjack (7%)

  • Jackpots (0%)

  • Virtual Sports (0%)

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €100
T&CS APPLY
Try another casino
Value to Player for:
$7.79
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
high

Payout Speed: 24h | 10 / 10

The Emu casino website states that Neteller withdrawals are paid within 24h.

Minimum withdrawal - £20.

Maximum withdrawal - £2000/withdrawal.

Only one free withdrawal per month. All further withdrawals charged at 3.9% of the withdrawal.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, PaySafeCard, UKash, EuTeller, Trustly

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 9 / 10

Emu casino use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 44

Slots – 397

Video Poker – 88

Jackpot – 25

Customer Service | 0 / 10

Email Testing Record

  • June 2020 - Email not working.
  • September 2019 - No response .
  • September 2019 - No reponse.
  • May 2019 -No response.
  • December 2016 - No reply
  • June 2015 - 16 hours 16 minutes
  • November 2014 - 2 hours 1 minute
  • June 2014 - No Response
  • December 2013 - 1 hour 22 minutes

Licensing | 2 / 10

Emu hold the following gambling licenses :

  • Curacao eGaming - Emu casino are licensed by Gaming Service Provider, the Curacao eGaming Master License holder. We have had no experience managing complaints via this group. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Emu does not accept players from the following countries: Australia, Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Germany, Hungary, Israel, Italy, Democratic People's Republic of Korea, Singapore, South Africa, Spain, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information;

Email : [email protected]
[email protected]
[email protected]

Slots RTP

Emu casino do not publish the Return to Player/House Edge information for any of their slots games.

Comp Points

Emu casino do not appear to run any form of comp point program.

Closing Thoughts

Emu casino have been around for a while, offer a great selection of games and have no player issues. There's not much to find fault with.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Emu
Resolved

Emu - Account verification delays

Read Complaint

July 22, 2019 5 comments

Emu
Resolved

Emu Casino - can't access games

Read Complaint

August 2, 2018 4 comments

Show all Complaints
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