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7.5

EnergyCasino Status: Does not accept players from United States

EnergyCasino Casino

Overview

Review last updated – May 2017

Energy casino offer a selection Novomatic games.

Trustworthiness

 - 8 / 10

Only one of the six reviews who work regularly for this site holds an account with Energy and that was opened for testing purposes. They report positive experiences.

Energy casino have no outstanding complaints at any of the major mediation portals.

As long as Energy casino maintain this positive reputation, their Trustworthiness score will increase by one point every six months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 5 / 10
100% up to £150
Max Bonus 150
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 25x(d+b)
Country/Regional Restrictions: USA, France, Belgium, Ukraine, Spain, Italy, Denmark, Estonia, Israel, Turkey, China, and Hong Kong
BONUS CODE: 100% up to £150 CLAIM BONUS
Value to Player for:
£5.33
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
n/a

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum Withdrawal - €5000/day, €150000/month

Minimum Withdrawal - €20

Banking options available - VISA/MasterCard, Worldpay, Pay360 (Paypoint), Skrill & Skrill 1-Tap Neteller, Moneta, Yandex, Paymenticon, Trustly YES (UK, Poland, Slovakia, Netherlands), Bank transfer

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Energy casino use Net Entertainment, Microgaming and Novomatic software for their instant play casino.

Game selections are as follows;

Instant

Table Games – 24

Slots – 605

Video Poker – 10

Jackpot – 30

Customer Service

 - 10 / 10

Email Testing Record

  • June 2016 - 28 minutes
  • June 2015 - 10 minutes
  • November 2014 - 13 minutes
  • September 2014 - 5 hours 20 minutes

Licensing

 - 8 / 10

Energy hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Energy currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Energy casino - Belgium, South Africa, USA

Contact Details;

Email : support@energycasino.com
Phone : +356 9994 5112
Phone : +44 203 608 6491
Address : No.2, Geraldu Farrugia Street
Zebbug
ZBG 4351
Malta

Affiliate Program - Energy Casino Partners

Restricted Countries

EnergyCasino does not accept players from the following countries: Belgium, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Energy casino do not publish the house edge figures for any of their slots games.

Comp Points

Energy casino offer their own Energy Points comp point program.

You'll earn points at the following rates;

  • All games not listed below - 1 point for every 5 credits wagered
  • Deuces Wild - 1 point for every 20 credits wagered
  • European Roulette, French Roulette, Roulette Advanced, Multiball Roulette, Sic Bo, Joker Wild, Jacks or Better, Baccarat, Baccarat Professional Series, Blackjack, Blackjack Classic, Txs Hold'em Professional Series, Casino Hold'em Poker, Oasis Poker Professional Series, Caribbean Stud, Red Dog, All American - 1 point for every 100 credits wagered

Points can then be converted at a rate of 100 points to 1 credit.

This system is twice as good as the standard Playtech comp point program for slots games and substantially weaker for all other games.

Closing Thoughts

EnergyCasino have a clean reputation and for a non-sealed casino have demonstrated one of the most thorough and fair approaches to dispute management that we've ever encountered. We strongly believe that EnergyCasino are likely to be a serious contender in the market for many years to come.

Associated Casinos

There are no associated casinos to display.

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Promotional Terms & Conditions

100% up to £150
Max Bonus 150
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 25x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Energy Welcome bonus currently consists of a bonus of 100% up to £150.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 25x(deposit+bonus) for the deposit bonus and 35xwinnings for the free spin winnings.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players from the following countries are not eligible for this bonus - USA, France, Belgium, Ukraine, Spain, Italy, Denmark, Estonia, Israel, Turkey, China, and Hong Kong

Restricted Games:

  • Table Games, Video Poker and following games (desktop + mobile): Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Kings of Chicago, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Ladies Nite, Stardust, Peek-A-Boo

 

 

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