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5.35

Exclusive Club Status: Closed

Exclusive Club Casino

Overview

Review last updated – May 2016

Exclusive Club run on the EveryMatrix network and offer primarily Net Entertainment games.

Trustworthiness

 - 7 / 10

As Exclusive Club casino do not hold a UKGC license we could not send a reviewer to play with them.

Exclusive Club casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as Exclusive Club casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months to a maximum of 7.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 24h

 - 10 / 10

As Exclusive Club casino do not hold a UKGC license we have not tested their withdrawal times. The Exclusive Club website states that withdrawal are processed within 12 hours and other delays are the result of the payment processor.

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, WebMoney and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Exclusive Club use Net Entertainment and software and add in slots games from Microgaming and NYXGaming for there instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 61

Slots – 311

Video Poker – 27

Jackpot – 12

Customer Service

 - 0 / 10

Email Testing Record

  • June 2015 - No response
  • November 2014 - 2 hours 36 minutes

Licensing

 - 8 / 10

ExclusiveClub Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Exclusive Club - United States, United Kingdom

Contact Details;

Email : support@exclusiveclubbet.com

Restricted Countries

Exclusive Club does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Exclusive Club casino publish the House Edge/Return to Player (RTP) information for their Net Entertainment slots games.

Comp Points

Exclusive Club casino do not appear to currently offer any form of comp point program.

Closing Thoughts

The lack of affiliate program gives us one less line of communication which is a shame, but otherwise Exclusive Club seem to be running a good casino.

Associated Casinos

There are no associated casinos to display.

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