OVERALL VERDICT
7.00/10

TRUSTWORTHINESS
8/10

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OVERALL VERDICT

7.00/10

PAYOUT SPEED

10/10

Customer Service

10/10

Bonuses

0/10

Software

10/10

Licensing

8/10

WEBSITE

HISTORICAL OWNERSHIP

Cassava Enterprises (Gibraltar) Limited

OWNERSHIP

LC International Limited

AFFILIATE PROGRAM

Foxy Bingo Affiliate

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This gambling operator does not accept players from your country.

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– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

–

– Partially cooperative with the management of player complaints.

– Low value registration incentives.

Foxy Bingo Casino Review

Name: Foxy Bingo Casino Review
Item: Foxy Bingo
Rating: 7.00
Author: ThePOGG

Review last updated - August 2022

OVERVIEW | 7.00/10

Foxy Bingo is part of the Ladbrokes Coral group, which is one of the best known brand names in the world, having household recognition both in and outside those familiar with the gambling industry. Founded in 1886, Ladbrokes had grown to the point that by 2016 they had almost 17k employees and an annual Net Revenue of over £1.5 billion. They are licensed by the UKGC in the United Kingdom. The website is based upon a colour theme of orange and purple and the logo is the brand name with the 'Foxy' in orange with the tail of the 'y' stylized like a foxes tail and the 'Bingo' in yellow, all on a purple background.

TRUSTWORTHINESS | 8/10

Foxy Bingo are part of the Ladbrokes Coral Group. The Ladbrokes group of casinos has a policy of not discussing player complaints, with both this and other affiliate based player complaint services. We do have some channels of communication with this operator, and may be able to assist with some lower level issues, but this relationship is not comprehensive.

Ordinarily we would not work with a group that will not discuss complaints. However, Ladbrokes' position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and Ladbrokes has been a significant financial supporter of our sister charity BetBlocker. It is our considered opinion that the support that Ladbrokes has given to BetBlocker - a project that supports thousands of gambling addicts every day - does far more good than their refusal to discuss the handful of complaints we receive about them each year (on average less than 1/year for the decade we have been in operation) does harm.

The above being the case we're we're happy to acknowledge that Ladbrokes policy decisions are a net positive for players, though we would stress to players that if you get in trouble while playing with this group it is highly unlikely we will be able to assist you.

For references see Coral/Gala/Ladbrokes Group Player/Affiliate Issues

BONUSES | 0 / 10

Foxy Bingo Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 24h | 10 / 10

The Foxy Bingo site does not appear to offer any information on withdrawal timeframes. We assume that as with the other operators in this group ewallet withdrawals are paid within 24 hours.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

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Software | 10 / 10

Foxy Bingo appear to use Playtech software. To find out more about Playtech softare check out our Playtech Software Review

Game selections are as follows;

Table Games – 29

Slots – 717

Video Poker – 4

Live – 56

Jackpots - 91

Customer Service | 10 / 10

Email Testing Record

August 2022 - 17 minutes
September 2019 - 1 hour 11 minutes.
July 2017 - 3 days 23 hours 4 minutes

Licensing | 8 / 10

Foxy Bingo hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Foxy Bingo currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Foxy Bingo does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, Poland, United States, United States Minor Outlying Islands.

Contact

Email:	[email protected]
Phone:	0800 279 4501 (UK)
Phone:	+44 0800 279 4501 (RoW)

Slots RTP

Foxy Casino provide the RTPs for all of their slots games.

Comp Points

Foxy Bingo do not appear to offer any form of comp point program.

Closing Thoughts

While we would love to see the extended Ladbrokes group step forward and address the complaints that we see coming through, the complaint volumes are comparatively small given the sheer scale of this group and the commitment they've shown to supporting vulnerable players via BetBlocker is nothing short of exemplary. Players choosing to play with Foxy Bingo should be aware that the chances of us being able to assist you with any issues are significantly lower than with the smaller but more cooperative groups we act as ADR for. However, given the low volumes of complaints we see against this group, this should not be particularly offputting and we consider Foxy Bingo a high quality operation overall.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.