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3.96

Foxy Bingo:

Not recommended status

Top Casinos: United Kingdom

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Foxy Bingo: Not Recommended

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Foxy Bingo is not recommended!.

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Foxy Bingo Casino

Players from United Kingdom are welcome at Foxy Bingo casino.

Overview

Review last updated - May 2020.

Foxy Bingo is on the Electraworks platform and it is licensed by the Gibraltar Gambling Commission and the UKGC. They provide a limited range of games from Net Entertainment and Quickspin. Their site features a purple, orange and white colour pallet and their logo features a foxes tail.

Trustworthiness

 -  3 / 10

The Bwin/Party group extend to cover Bwin and Party casino alongside the iGlobal Media group that owns several Playtech casinos and the Electraworks group.

Historically these groups have been consistent in their refusal to discuss player complaints with 3rd party dispute mediation services (like ThePOGG). This has resulted in a poor reputation with these services. However in late 2017/early 2018 we have managed to establish a line of communication with this group and we have been assured all issues will now be resolved. In the intervening time period they have held to this commitment alongside having maintained a consistently low level of complaints.

Sadly, as of May 2020 this group has reverted to being non-responsive to player complaints submitted to this service.

For references see Bwin Group Player/Affiliate Issues

Bonuses

 -  0 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE:

CLAIM BONUS
Value to Player for:
Bonus Value

Payout Speed: 5 days

 - 5 / 10

The Foxy Bingo website states that Neteller withdrawals are paid within 5 days.

Minimum Withdrawal - £5.

Maximum Withdrawal - None listed.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, EntroPay, ClickAndBuy, EntroPay, PayPal and PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  4 / 10

Foxy Bingo offer games from the following software providers Dragonfish (formerly Random Logic), Net Entertainment, Pariplay, WMS Gaming and IGT.

Game selections are as follows;

Instant

Table Games – 11

Slots – 183

Video Poker – 1

Live – 11

Jackpot – 13

Customer Service

 -  10 / 10

Email Testing Record

  • September 2019 - 1 hour 11 minutes.
  • July 2017 - 3 days 23 hours 4 minutes

Licensing

 -  8 / 10

Foxy Bingo hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Foxy Bingo currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Foxy Bingo does not accept players from the following countries: American Samoa, Oceania, Antigua and Barbuda, Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Guam, Israel, Italy, South Africa, Spain, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Email: [email protected]
Phone: 0800 279 4501 (UK)
Phone: +44 0800 279 4501 (RoW)

Slots RTP

Foxy Bingo do not appear to publish the RTP/House Edge figures for their games.

Comp Points

Foxy Bingo do not appear to offer any form of comp point program.

Closing Thoughts

The extended Bwin/Party group do not seem to be able to decided what their position on the management of player complaints is. Year to year we get totally different responses, varying from enthusiastic cooperation to total stone wall. Until there is some consistency in approach this is not a group we can recommend to players.

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Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.