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2.88

Free Spin: Blacklisted

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Top Casinos: United Kingdom

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Free Spin: Blacklisted

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Free Spin has been Blacklisted due to unethical business practices.

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Free Spin Casino

Players from United Kingdom are welcome at Free Spin casino.

Overview

Review last updated - April 2019

Free Spin casino are part of the Aff Alliance group. This group have been involved in various questionable practices including constructing terms specifically intended to ensure that players with issues controlling their gambling have restrictions they've asked for to help control their gambling lifted as quickly as possible.

Trustworthiness

 -  0 / 10

Free Spin Casino are part of the AffAlliance group. This group is made up of a collection of Rival and RealTime Gaming operators all of which are included on our Blacklist due to the negative practices this group have engaged in.

In one case we've managed against this group the operator cited terms requiring them to raise gambling restrictions placed by players as quickly as possible. Gambling restrictions are put in place by players who feel they are struggling to control their own engagement with gambling, the protection being that limits cannot be removed instantly. In direct opposition to this obvious and logical standard this group have put in place terms that require them to ensure that vulnerable players are allowed to remove any restrictions as soon as possible. We can only view this as specifically looking to exploit and capitalise on addiction.

Another case saw this group add a No Deposit Bonus to a player's account after receiving explicit instructions from the player not to give them this type of bonus. When the player than played with this believing it to be cashback and won a significant figure (mid 5 figures), the operator chose to enforce NDB terms to rescind the win despite the fact that the player could not possibly have been aware of the NDB terms due to their instructions not to add this type of bonus.

For references see Rev Share Partners Group Player Issues

Bonuses

 -  2 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE:

CLAIM BONUS
Value to Player for:
Bonus Value

Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal time at the any of the casinos in the Revenue Share group. The Free Spin website states that withdrawals are processed within 72 hours not including the time your bank takes to process your withdrawal. We believe this to be a realistic time frame of up to 2 weeks.

Minimum Withdrawal - $100.

Maximum Withdrawal - $5000/week.

$50 fee for all withdrawals.

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  6 / 10

Free Spin casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 -  10 / 10

Email Testing Record

  • December 2016 - 27 minutes
  • June 2015 - 12 minutes
  • November 2014 - No Response
  • June 2014 - 1 hour 43 minutes
  • December 2013 - 1 hour 53 minutes
  • August 2013 - 3 hours 9 minutes

Licensing

 -  6 / 10

FreeSpin hold the following gambling licenses :

  • Kahnawake Gaming Commission - The KGC is a lesser used license certificate, but this regulator has been cooperative in the management of player complaints and we are aware of a significant number of instances where players have received favourable outcomes via this licensor. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Free Spin does not accept players from the following countries: Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Czech Republic, Estonia, Finland, Georgia, Hungary, Indonesia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Malaysia, Mongolia, Montenegro, Poland, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Ukraine, Uzbekistan.

Contact

Contact Information;

Email : [email protected]
[email protected]
Phone :1-877-260-7746

Slots RTP

Free Spin casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

The Free Spin comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

Where a group are engaging strategies specifically intended to get players with known gambling control issues back playing as quickly as possible they're making a direct statement that profits are higher on their priority list than their players' well-being. We strongly advise players to choose an alternative group to play with.

Associated By Company

There are no associated casinos to display.

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.