Gala Bingo Casino REVIEW

Gala Bingo are Not Recommended at ThePOGG as a result of their refusal to discuss complaints with us. It should be noted that they do have a solid reputation in the industry.

Dormancy Fee % Balance (-1) - Gala Bingo state in their Help Centre under the question: What is a dormant account fee? "If your account has not been used for 400 days, it will be deemed dormant and may be subject to dormancy fees. The dormancy fee is calculated as 5% of the total account balance on the day the account falls dormant, and is charged on the day the account falls dormant, and the first day of each calendar month thereafter. To minimise administration costs, once the balance falls below £5 (or currency equivalent $6/€6) then the entire remaining balance will be deducted." 23/08/2018

Gala Bingo Casino state that withdrawals to ewallets happen the same day.

Maximum Withdrawal - ?

Minimum Withdrawal - ?

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Paysafecard, Click and Buy, PayPal and Bank Transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Gala Bingo Casino use IGT (Wager Works), Ash Gaming, Playtech,  WMS (Williams Interactive), OpenBet, Amaya and Quickspin. Check out our WagerWorks Software Review.

Game selections are as follows:

Email Testing Record

• August 2018 - 3 hours 17 minutes

Gala Bingo hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Gala Bingo currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Players from United States NOT accepted.

Gala Bingo does not accept players from the following countries: Australia, South Africa, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact Information:

Gala Bingo do not appear to provide the RTPs for their games. Admittedly they may be buried somewhere in their rather difficult to navigate Help Centre.

Gala Spins offer a VIP system - more details can be found on their site.

As a brand, Gala Interactive Limited have a good reputation with customers but they will not discuss customer complaints logged at this service with us and therefore we cannot send them traffic. Should the group change their stance on this issue then we will of course be pleased to amend their status and their review accordingly, as we have done for other operators who have become amenable to discussions regarding complaints in recent months.

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