Genting Casino Review

Our reviewer reports withdrawals taking 24 hours.

Minimum withdrawal - None listed

Maximum withdrawal - None listed.

Banking options available- Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, ClickAndBuy, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Email Testing Record

• June 2016 - 1 hour 42 minutes
• June 2015 - No response
• November 2014 - 29 minutes
• June 2014 - 2 minutes
• December 2013 - 1 hour 29 minutes

Genting hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Genting currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Players from United States NOT accepted.

Genting does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Antigua and Barbuda, Aruba, Australia, Austria, Belarus, Belgium, Bulgaria, Canada, China, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Hong Kong, Israel, Italy, Japan, Democratic People's Republic of Korea, Republic of Korea, Lao People's Democratic Republic, Libya, Macedonia, Malaysia, Netherlands, Netherlands Antilles, Northern Mariana Islands, Norway, Pakistan, Palestinia, Philippines, Poland, Portugal, Puerto Rico, Romania, Russian Federation, Serbia, Singapore, Slovakia, South Africa, Spain, Sudan, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Turkey, United States, United States Minor Outlying Islands, Viet Nam, Virgin Islands, U.S., Yemen, Zambia.

Contact Details;

Genting casino publish the house edge/RTP figures of all of the slots games they offer.

The Genting casino comp point program awards players 1 comp point for every £10 wagered on Slots games and 1 comp point for every £100 wagered on any other game. Comp points can be converted to cash at a rate of 100 comp points to £1.

Genting casino has chosen not to honour the agreements they made with this service and to change their agreement in order to reduce the commission they are due to pay us for referred traffic providing. We consider this dishonourable and unscrupulous. If we cannot trust the program to honour their agreements with us we do not trust them to treat our players fairly. We would recommend that player choose an alternative operator to play with.