Grosvenor is Recommended.
Players from United Kingdom are welcome at Grosvenor casino.
Review last updated - May 2017
Grosvenor Casino – owned by the Rank group who operate 55 casinos in the UK (under the names of Grosvenor and G Casinos) and 2 casinos in Belgium – is rapidly becoming one of the most reliable names in online gaming. You can be confident that when you deposit with their online casino that your money is in the hands of an exceptionally experienced casino business.
All six of the reviewers who work regularly for this site have held accounts with Grosvenor Casino for several years. The few issues that have ever arisen have been dealt with in a very swift and friendly fashion. Grosvenor Casino also have an exceptionally good reputation within the industry.
You can see the latest updates to Grosvenor casino's terms and conditions here.
100% up to £20
Terms and Conditions
The Grosvenor Welcome bonus currently consists of a bonus of 100% up to £20.
The minimum deposit that will trigger the bonus is £20.
This bonus has a wagering requirement of 5xbonus for the deposit.
The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.
There is no maximum allowed bet for this bonus.
There is no maximum win on the deposit bonus.
The bonus is cashable.
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE: NACLAIM BONUS
Payout Speed: 24-72h
Using Neteller the Grosvenor website states that withdrawals should take no more than 72 hours. However all of our reviewers report withdrawal normally paid in within 24 hours. Our casino rep ensures us that the extended timeframe is in place as a safty net only in case on bank holidays or delays at the processor end
Banking options available - Credit/Debit cards, Neteller, Moneybookers, UKash, Bank Wire or Cheque
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Grosvenor Casino use Playtech software for their download casino and offer a selection of IGT (WagerWorks), Evolution Gaming, Novomatic, Realistic Gaming, OpenBet, Blueprint Gaming and MicrogamingPlaytech Software Review.
Game selections are as follows;
Table Games – 34
Table Games – 17
Slots – 71
Slots – 100
Video Poker – 13
Video Poker – 2
Live – 5
Live – 3
Jackpots – 20
Jackpots - 16
All our reviewers report very positive experiences with Grosvenor Casino customer services.
Email Testing Record
- November 2018 - 33 minutes.
- November 2016 - No Reply
- June 2015 - 28 minutes
- November 2014 - 2 hours 2 minutes
- June 2014 - No Response
- December 2013 - 3 hours 1 minute
- June 2013 - 32 minutes
- January 2013 - 1st email - 3 hours 56 minutes
Grosvenor hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Grosvenor currently use IBAS. You can find further information regarding this regulator's complaint policies here.
- Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.
Players from United Kingdom accepted.
Grosvenor does not accept players from the following countries: Afghanistan, Asia, Aland Islands, Europe, Albania, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Anguilla, North America, Antarctica, Antigua and Barbuda, Argentina, South America, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of The Congo, Cook Islands, Costa Rica, Cote D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island and Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinia, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Singapore, Slovakia, Slovenia, Slovenia, Solomon Islands, Somalia, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sri Lanka, Sudan, Suriname, Suriname, Svalbard and Jan Mayen, Swaziland, Swaziland, Switzerland, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Tanzania, United Republic of, Thailand, Timor-leste, Timor-leste, Togo, Tokelau, Tokelau, Tonga, Trinidad and Tobago, Trinidad and Tobago, Tunisia, Turkey, Turkey, Turkmenistan, Turks and Caicos Islands, Turks and Caicos Islands, Tuvalu, Uganda, Uganda, Ukraine, United Arab Emirates, United Arab Emirates, United States, United States, United States Minor Outlying Islands, Uruguay, Uruguay, Uzbekistan, Vanuatu, Vanuatu, Venezuela, Viet Nam, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Western Sahara, Yemen, Zambia, Zambia, Zimbabwe.
|Email :||[email protected]|
|Phone :||Inside UK 0800 0831 990|
|Outside UK +4420 7688 6204|
|Fax :||Inside UK 020 7288 7960|
|Outside UK +4420 7288 7960|
|Address :||Customer Services|
|PO Box 37354|
Grosvenor Casino offer the standard Playtech comp point program, that being 1 comp point earned for every £10 wagered and 100 comp points = £1. This puts their comp point program a little above average for the industry.
One of the biggest forces in the UK gambing industry, Grosvernor have certainly put together an excellent online venue and one that's well worth considering..
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