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– No player complaints requiring operator intervention received so far!

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.


Guts Casino Review

Review last updated - January 2021.

OVERVIEW | 9.12/10


Guts Casino runs on the Zecure Gaming Limited license. It is licensed by the MGA in Malta. They offer a large selection of games - approximately 100 across the live, jackpot, slots and table games categories by providers including: Play 'n Go,  Yggdrasil, Quickspin, Evolution, Red Tiger, ELK StudiosNet Entertainment and Microgaming. They have a simple but effective website design  that utilises a pastel colour palette of: black, red, white and purple.  Their logo is simply their name in black capital letters with a red semi-circular shape enclosing a red circle to the left hand side.  Guts have a positive reputation in the online gambling playing community and this is largely because they work hard to make sure that players feel they are treated fairly at their casino. We are not aware of any unresolved complaints against Guts at the present time - a good sign for those considering signing up with this group.

TRUSTWORTHINESS | 8/10


Guts have no outstanding complaints at any of the major mediation portals.

BONUSES | 10 / 10


200% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 30xb
Deposit Method Restrictions:
Neteller, Paysafe, Skrill
Country/Regional Restrictions:
Albania, Azerbaijan, Bosnia and Herzegovina, Belarus, Croatia, Georgia, Ireland, the UK, Romania, Ukraine, Serbia, Slovakia, Sweden, Switzerland, Lithuania and Thailand

Terms and Conditions

The Guts standard Welcome Bonus is 200% up to €100 and 100 complimentary spins on Narcos.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 30xbonus for the deposit bonus and complimentary spins do not carry a wagering requirement.

This bonus uses the standard bonus structure where bonus terms apply from the moment of deposit and withdrawals can be made only after the wagering requirement has been met.

The maximum allowed bet is €5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

Players depositing via Neteller, Paysafe or Skrill are not eligible for this bonus.

This bonus is not available to players from the following countries: Albania, Azerbaijan, Bosnia and Herzegovina, Belarus, Croatia, Georgia, Ireland, the UK, Romania, Ukraine, Serbia, Slovakia, Sweden, Switzerland, Lithuania and Thailand.

The bonus is cashable.

Bonus and associated winnings will expire after 60 days if the wagering requirements are not completed.

Game Weightings:

  • Slots* and other games 100%
  • All games under the "classic slots" tab 75%
  • All Live Dealer Roulette and black jack 10%
  • All Live Dealer Baccarat and Casino Holdem 5%
  • All table games and video pokers 0%
  • *Blood Suckers, Kings of Chicago and 1429 Uncharted Seas: 50%
  • *Beautiful Bones, Tower Quest and Dead or Alive: 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 200% up to €100
Try another casino
Value to Player for:
$55.64
Bonus Value
low roller
top 10
mid roller
top 10
high roller
high
superhigh roller
n/a

Payout Speed: 24h | 10 / 10


Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum withdrawal - €5000

Minimum withdrawal - €20

Banking options available - Visa/Mastercard, Euteller, Trustly, Skrill, Neteller, EcoPayz, Paysafecard, Ideal, Poli, Instadebit and iDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 8 / 10


Guts casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, IGT, Microgaming, Play N Go, Sheriff and NextGen.

Game selections are as follows;

Instant

Table Games – 17

Slots – 309

Video Poker – 6

Jackpots - 8

Customer Service | 10 / 10


Email Testing Record

  • January 2021 - 33 minutes.
  • June 2020 - won't answer without an account.
  • September 2019 - 1 hour 25 minutes.
  • May 2019 - 1 hour 22 minutes.
  • December 2018 - 9 minutes
  • November 2016 - 2hours 19 minutes
  • July 2016 - 1 hour 21 minutes
  • June 2015 - 6 hours 19 minutes
  • November 2014 - 6 minutes
  • June 2014 - 15 minutes
  • December 2013 - 16 minutes
  • October 2013 - 42 minutes

Licensing | 10 / 10


Guts hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Guts currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. eCOGRA acts as the ADR service used by Guts for their MGA license. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Guts casino are licensed by Cyberluck, the Curacao eGaming Master License holder. In our experience this Master License holder has been completely non-responsive to player complaints when contacted by either this site or players. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Guts does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Australia, Austria, Belgium, Bouvet Island, Bulgaria, Comoros, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Greece, Greenland, Guam, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Republic of Korea, Kuwait, Libya, Malaysia, Montenegro, Myanmar, New Caledonia, Nigeria, Pakistan, Philippines, Poland, Portugal, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and The South Sandwich Islands, Spain, Sudan, Syrian Arab Republic, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S., Western Sahara, Yemen.

Contact


Contact Details;

Email : [email protected]

Slots RTP


Guts casino publish the house edge figures for all of their Net Entertainment slots games.

Comp Points


Guts casino do not appear to offer any form of comp point program.

Closing Thoughts


The casinos operating on the Zecure Gaming Limited platform have garnered a good reputation over several years of operation and their licensors are credible and, in the main, player focused. Players in the gambling community report positive experiences with this group and this is as a result of the operator's desire to put the customer at the centre of their business. This group continues to go from strength to strength with each year that passes in a competitive industry.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Guts
Resolved

Guts - Missing withdraws

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Guts
Unresolved

Guts - wrong ban

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Guts
Found for the player

Guts - Payout

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Guts
Found for the Casino

Guts - Complaint

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