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9.8

Guts Status: Does not accept players from United States

Guts Casino

Overview

Review last updated – November 2018

Guts casino are a property with an exceptionally positive reputation with players. They previously ran on the EveryMatrix platform but have grown to the point that they’ve set up their own platform and attained their own licenses. Since that point Guts have set up their own gaming platform – iGamingCloud – and are now providing infrastructure services to other operators.

Trustworthiness

 - 12 / 10

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Guts Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Guts casino have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Guts casino. Read more about our guarantee here.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Guts casino's terms and conditions here.

Bonuses

 - 10 / 10
100% up to £100
Max Bonus 100
Min Deposit 25
Max Bet 5
Type Cashable
Wagering 45xb
50 complimentary spins on Book of the Dead
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering NA

The Guts standard Welcome Bonus is 100% up to £100 and 50 complimentary spins on Rich Wild and the Book of the Dead.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus and complimentary spins do not carry a wagering requirement.

This bonus uses the standard bonus structure where bonus terms apply from the moment of deposit and withdrawals can be made only after the wagering requirement has been met.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

Players depositing via Neteller, Paysafe or Skrill are not eligible for this bonus.

The bonus is cashable.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Game Weightings:

  • Slots* and other games 100%
  • All games under the "classic slots" tab 75%
  • All Live Dealer Roulette and black jack 10%
  • All Live Dealer Baccarat and Casino Holdem 5%
  • All table games and video pokers 0%
  • *Blood Suckers, Kings of Chicago and 1429 Uncharted Seas: 50%
  • *Beautiful Bones, Tower Quest and Dead or Alive: 0%

 

 

Deposit Method Restrictions: Neteller, Paysafe, Skrill
BONUS CODE: NO CODE NEEDED RECOMMENDED BONUSES
Value to Player for:
£17.17
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum withdrawal - €5000

Minimum withdrawal - €20

Banking options available - Visa/Mastercard, Euteller, Trustly, Skrill, Neteller, EcoPayz, Paysafecard,
Ideal, Poli, Instadebit and iDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 8 / 10

Guts casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, IGT, Microgaming, Play N Go, Sheriff and NextGen.

Game selections are as follows;

Instant

Table Games – 17

Slots – 309

Video Poker – 6

Jackpots - 8

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 2hours 19 minutes
  • July 2016 - 1 hour 21 minutes
  • June 2015 - 6 hours 19 minutes
  • November 2014 - 6 minutes
  • June 2014 - 15 minutes
  • December 2013 - 16 minutes
  • October 2013 - 42 minutes

Licensing

 - 10 / 10

Guts hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Guts currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Guts for their MGA license. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Guts casino are licensed by Cyberluck, the Curacao eGaming Master License holder. In our experience this Master License holder has been completely non-responsive to player complaints when contacted by either this site or players. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Guts does not accept players from the following countries: Afghanistan, Algeria, American Samoa, Australia, Belgium, Bouvet Island, British Virgin Islands, Bulgaria, Comoros, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Greenland, Guam, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Libya, Malaysia, Montenegro, Myanmar [Burma], New Caledonia, Nigeria, Pakistan, Philippines, Poland, Portugal, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, Spain, Sudan, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Western Sahara, Yemen.

Contact

Contact Details;

Email : info@guts.com

Slots RTP

Guts casino publish the house edge figures for all of their Net Entertainment slots games.

Comp Points

Guts casino do not appear to offer any form of comp point program.

Closing Thoughts

The casinos operating on the MT SecureTrade platform have garnered a good reputation over several years of operation and their licensors are credible and, in the main, player focused. That we function as an ADR service for this license provider under their MGA license gives us a very high degree of confidence that players signed-up with Agent Spinner will be treated fairly.

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Promotional Terms & Conditions

100% up to £100
Max Bonus 100
Min Deposit 25
Max Bet 5
Type Cashable
Wagering 45xb
50 complimentary spins on Book of the Dead
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering NA

This promotion is only available to new players and only once they've made their first deposit.

The Guts standard Welcome Bonus is 100% up to £100 and 50 complimentary spins on Rich Wild and the Book of the Dead.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus and complimentary spins do not carry a wagering requirement.

This bonus uses the standard bonus structure where bonus terms apply from the moment of deposit and withdrawals can be made only after the wagering requirement has been met.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

Players depositing via Neteller, Paysafe or Skrill are not eligible for this bonus.

The bonus is cashable.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Game Weightings:

  • Slots* and other games 100%
  • All games under the "classic slots" tab 75%
  • All Live Dealer Roulette and black jack 10%
  • All Live Dealer Baccarat and Casino Holdem 5%
  • All table games and video pokers 0%
  • *Blood Suckers, Kings of Chicago and 1429 Uncharted Seas: 50%
  • *Beautiful Bones, Tower Quest and Dead or Alive: 0%

 

 

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