Hallmark Casino Casino

Hallmark Casino are owned by Total Software Solutions SLR. The properties owned by this group have been involved in what we view to be entirely unethical and predatory practices.

A complaint submitted to this service saw the operator cite a term stipulating that if a deposit was uncollected from the player's bank account at time of deposit but rectified later, the maximum the player would be allowed to withdraw from that deposit would be 2x deposit. Ordinarily this would not be problematic, but the win was generated by a deposit that was collected without issue. The operator were looking to apply the term based on a previous uncollected deposit. The term simply was not worded in a manner that would facilitate this type of use and as such this non-payment was entirely without justification.

For references see Total Software Solutions SLR Player Issues

Hallmark Casino state on their website that it takes up to 16 business days to process withdrawals .

Maximum Withdrawal - $2,000.

Minimum Withdrawal - $50

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Hallmark Casino use Betsoft and Rival software.

Game selections are as follows:

Email Testing Record

• March 2020 - 1 day 2 hours and 17 minutes

Hallmark casino hold the following gambling licenses :

• Curacao - Hallmark casino are licensed by Gaming Curacao, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom NOT accepted.

Hallmark Casino does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Australia, Azerbaijan, Belize, Bulgaria, Costa Rica, Czech Republic, Finland, Hungary, Iran, Iraq, Democratic People's Republic of Korea, Malaysia, Myanmar, Netherlands Antilles, Poland, Russian Federation, South Africa, Syrian Arab Republic, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Hallmark Casino publish the RTPs for all of their slots games.

Hallmark Casino do not appear to offer a comp points program for all players.

The complaint management we have seen from this group has been totally unacceptable. Any operator that will invent reasons not to pay and try to pass them off as the legitimate application of terms when the terms clearly do not support their actions is not one that should be trusted.

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