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Hallmark Casino: Does not accept players from United States

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Hallmark Casino: Blacklisted

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Hallmark Casino has been Blacklisted due to unethical business practices.

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Hallmark Casino Casino REVIEW

Players from United States cannot play at Hallmark Casino casino.


Review last updated - March 2020.

Hallmark Casino run on the Total Software Solutions SLR platform and it is licensed by Gaming Curacao. They provide a range of games from NetEnt, PlaynGo, Yggdrasil Gaming, Microgaming and Quickspin. Their site features a  colour theme of: black, white and gold and their logo is their name beside a casino chip.


 -  0 / 10

Hallmark Casino are owned by Total Software Solutions SLR. The properties owned by this group have been involved in what we view to be entirely unethical and predatory practices.

A complaint submitted to this service saw the operator cite a term stipulating that if a deposit was uncollected from the player's bank account at time of deposit but rectified later, the maximum the player would be allowed to withdraw from that deposit would be 2x deposit. Ordinarily this would not be problematic, but the win was generated by a deposit that was collected without issue. The operator were looking to apply the term based on a previous uncollected deposit. The term simply was not worded in a manner that would facilitate this type of use and as such this non-payment was entirely without justification.

For references see Total Software Solutions SLR Player Issues


 -  6 / 10

250% up to $1000

Max Bonus 1000
Min Deposit 30
Max Bet NA
Type Sticky
Wagering 20x(d+b)

Terms and Conditions

The Hallmark Casino Welcome bonus currently consists of a bonus of 250% up to $1000.

The minimum deposit that will trigger the bonus is $30.

This bonus has a wagering requirement of 20x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum allowed bet term associated with this bonus.

The maximum allowed win with this bonus is 10xdeposit.

This promotion is not available to players in the following countries: Denmark

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.




Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions: Denmark


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Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 2+ weeks

 - 0 / 10

Hallmark Casino state on their website that it takes up to 16 business days to process withdrawals .

Maximum Withdrawal - $2,000.

Minimum Withdrawal - $50

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.



 -  4 / 10

Hallmark Casino use Betsoft and Rival software.

Game selections are as follows:


Table Games – 31

Slots – 181

Video Poker – 23

Customer Service

 -  6 / 10

Email Testing Record

  • March 2020 - 1 day 2 hours and 17 minutes


 -  2 / 10

Hallmark casino hold the following gambling licenses :

  • Curacao - Hallmark casino are licensed by Gaming Curacao, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Hallmark Casino does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Australia, Azerbaijan, Belize, Bulgaria, Costa Rica, Czech Republic, Finland, Hungary, Iran, Iraq, Democratic People's Republic of Korea, Malaysia, Myanmar, Netherlands Antilles, Poland, Russian Federation, South Africa, Syrian Arab Republic, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Email : [email protected]
[email protected]
Phone : 888-480-7999

Slots RTP

Hallmark Casino publish the RTPs for all of their slots games.

Comp Points

Hallmark Casino do not appear to offer a comp points program for all players.

Closing Thoughts

The complaint management we have seen from this group has been totally unacceptable. Any operator that will invent reasons not to pay and try to pass them off as the legitimate application of terms when the terms clearly do not support their actions is not one that should be trusted.

Other Associations

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