Handy Luck Casino

Below we highlight the terms that players should be aware of when playing with Nektan run properties.

Maximum Win Cap - the casino institutes a maximum win clause to the effect that they will not pay out any more than £250,000 on any of their games - the exception being progressive jackpots as per Term 7.11: "The maximum pay-out on our games is £250,000 with the exception of any Progressive Jackpot pay-out. Progressive Jackpot pay-outs will be paid in full." 22/09/2018

Dormancy Clause - "10.2.1 A reasonable administration fee of £15.00/€15/150kr/$15 per month (or, should the account balance be less than £15.00/€15/150kr/$15, an amount equal to the remaining balance) until the account balance is zero. These charges will be withdrawn from your Account until the earlier of (a) the account balance being reduced to zero or (b) the account being re-activated by the use of your account." - 22/09/2018. While this is a significant improvement over previous dormancy terms offered by this group, £15/month is 3x the industry average charge for the management of dormant accounts and is significantly more than could be considered "reasonable" for the "administration of such accounts, which is minimum.

The Handy Luck site states that withdrawals will be paid within 72 hours.

Maximum Withdrawal - None.

Minimum Withdrawal - £20.

15% transaction fee charged for Boku payment method.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash, Boku Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Handy Luck casino use Nektan, Net Entertainment, WagerWorks (IGT), Aristocrat, Realistic, Microgaming and NextGen softwares for their instant play casinos.

Game selections are as follows;

Email Testing Record

• September 2019 - 1 hour 15 minutes.
• May 2019 -No response.
• December 2018 - 22 minutes.
• November 2016 -7 hours 29 minutes.
• June 2015 - 27 Minutes
• December 2014 - 8 hours 36 minutes

HandyLuck hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. HandyLuck currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Handy Luck casino - United States

Contact Details;

Players from United Kingdom accepted.

Handy Luck does not accept players from the following countries:American Samoa, Guam, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Handy Luck casino publish the house edge (RTP) information for all of their slots games.

This can be found by clicking the 'Fair Games' link at the bottom of the page, then clicking to see the 'game engine reports'.

This information can also be found within the game help files.

Handy Luck casino do not appear to offer any form of comp point program.

While we do not endorse all of the terms and conditions that the Nektan platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this they have demonstrated a low level of player issues comparative to the number of properties that they operate indicating a well run operation.

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