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Handy Luck Status: Not Recommended

Handy Luck Casino


Review last updated – June 2017

Handy Luck are a mobile casino running on the Nektan platform.


 - 3 / 10

HandyLuck Casino run on the Nektan white label platform.

HandyLuck have a positive reputation within the gambling industry. However we have concerns regarding several of their terms.

Firstly their dormancy term stipulates that they will charge you "reasonable administrative charges" without defining what reasonable is.

Secondly the casino institutes a maximum win clause to the effect that they will not pay out any more than £250,000 on any of their games. While this will not impact many players, any player that places a bet with a potential return of more than £250,000 is being mislead as to the odds they are receiving. This term also fails to exclude progressive jackpots. As the Nektan platform carries and actively promote progressive jackpots that vastly exceed this amount where players have no prospect of receiving the full advertised jackpot.

Thirdly they carry ambiguous bonus terms. When playing with a bonus only wager with bonus funds contribute towards the wagering requirements. This means that you have to lose any deposited funds before your wagers will be counted towards the wagering requirements. However the terms fail to define whether or not other restrictions, like max win or max bet, apply when you are playing with deposited funds. This is likely to lead to complex complaint issues.

For the above reasons we will not send players through to Nektan operated casinos.

Due to the design of the casino's website we are unable to monitor their Promotions section or their Terms and Conditions section.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.


 - 8 / 10
200% up to £50
Max Bonus 50
Min Deposit 10
Max Bet 50%xb
Type Cashable
Wagering 30x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 50%xb
Max Win NA
Wagering 30xw
Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 72h

 - 8 / 10

The Handy Luck site states that withdrawals will be paid within 72 hours.

Minimum withdrawal – None listed.

Maximum withdrawal – £2000/day and £5000/month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash, Boku Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


 - 6 / 10

Handy Luck casino use Nektan, Net Entertainment, WagerWorks (IGT), Aristocrat, Realistic, Microgaming and NextGen softwares for their instant play casinos.

Game selections are as follows;


Table Games – 4

Slots – 222

Video Poker – 1

Jackpot – 6

Live – 1

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 -7 hours 29 minutes.
  • June 2015 - 27 Minutes
  • December 2014 - 8 hours 36 minutes


 - 8 / 10

HandyLuck hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. HandyLuck currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Handy Luck casino - United States

Contact Details;

Email :
Phone : 020 3651 4656.

Restricted Countries

Handy Luck does not accept players from the following countries: American Samoa, Guam, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Handy Luck casino publish the house edge (RTP) information for all of their slots games.

This can be found by clicking the 'Fair Games' link at the bottom of the page, then clicking to see the 'game engine reports'.

This information can also be found within the game help files.

Comp Points

Handy Luck casino do not appear to offer any form of comp point program.

Closing Thoughts

While there aren't many complaints about the Nektan operators as a whole, their poorly defined or questionable terms leave us in a position where we wouldn't be happy to send players through to their operators.

Associated Casinos

There are no associated casinos to display.

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Promotional Terms & Conditions

200% up to £50
Max Bonus 50
Min Deposit 10
Max Bet 50%xb
Type Cashable
Wagering 30x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 50%xb
Max Win NA
Wagering 30xw

This promotion is only available to new players and only once they've made their first deposit.

The Handy Luck Welcome bonus currently consists of a bonus of 200% up to £50 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and 30xwinnings for the free spin winnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is 50% of the bonus on any single round of play.

The bonus carries a maximum win of 4x bonus amount.

The bonus is cashable.

Game Restrictions:

  • Dracula, Guns 'N' Roses, Jimi Hendrix, Divine Fortune, The Invisible Man, Cleopatra MegaJackpot, Siberian Storm Megajackpot, Megajackpots Isle O'Plenty, Wolf Run Megajackpot, Star Lanterns Megajackpot, Gong Xi Fa Cai, More Monkeys Stellar Jackpot, Genie Jackpots, Winstar, Justice League, Batman, Superman, The Flash, Green Lantern, An Evening with Holly Madison, Psycho, James Dean, The Pig Wizard, Thunderstruck II, Avalon, Wheel of Fortune on Tour, Champion Raceways, Slot O Gold, Super Spinner, Super Diamond Deluxe, Roulette, Blackjack

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.



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