Heavy Chips Casino

Due to their Not Recommended status we did not feel comfortable sending a review to Heavy Chip casino.

Heavy Chips casino have a term restricting the amount a player can win to 20x their deposit regardless of whether or not a bonus is take. This term means that if you hit a big win all funds in excess of 20x your deposit will be voided. As such we do not feel comfortable recommending Heavy Chips casino.

Alongside this they carry terms restricting the use of progressive betting systems even when playing without a bonus. This demonstrates a fundamental lack of understanding of how gambling games work.

When we attempted to contact Heavy Chip casino regarding a software fairness issue, unlike the other casinos involved with this issue, none of the casino in this group made any effort to respond. See https://thepogg.com/gamesos-blackjack-switch-issue/.

The CyberNeedle group have been unresponsive to player complaints.

Alongside all of their own issues, the CyberNeedle group have associations with the EveningStar Holdings Group, one of the most widely complained about groups in operation today with both players and affiliates.

For references see EveningStar Holdings Group Player Issues

You can see the latest updates to Heavy Chips casino's terms and conditions here.

Our reviewer reports Neteller withdrawals being paid out within 4 days at Grand Wild casino

Minimum withdrawal - None listed

Maximum withdrawal - None listed

Banking options available- Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Heavy Chips casino use GamesOS software for their download casino and GamesOS/Playtech on their instant play casino. Check out our Playtech Software Review.

Game selections are as follows;

Email Testing Record

• December 2016 - No Response
• June 2015 - 57 minutes
• November 2014 - 46 minutes
• June 2014 - 23 minutes
• December 2013 - 8 minutes
• September 2013 - No Response

HeavyChips hold the following gambling licenses :

• Curacao eGaming - HeavyChips casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Heavy Chips casino – Curacao, Cyprus, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Israel, United Kingdom, USA or US Minor Outlying Islands

Contact Information;

Affiliate Program - HeavyChip Partners.

Players from United Kingdom NOT accepted.

Heavy Chips does not accept players from the following countries: Cyprus, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Israel, Netherlands Antilles, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S..

Heavy Chips publish the house edge/RTP figures for all their slots games.

The Heavy Chips comp point program awards players with 1 comp point for every $10 wagered and for every 100 comp points you earn you can exchange them for $1.

As long as Heavy Chips put a cap on the amount a player is allowed to win - with or without bonuses - we won't be recommending them to players.

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