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6.6

Hello Status: Does not accept players from United States

Hello Casino

Overview

Review last updated – May 2017

One of the latest casinos to come out of the Imperium Network Solutions stable, Hello casino have demonstrated a very positive attitude towards obtaining the best possible rating they can with ThePOGG.

Trustworthiness

 - 8 / 10

As Hello casino do not hold a UKGC license we could not send a reviewer to play with them.

Hello casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as Hello casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Hello casino's terms and conditions here.

Bonuses

 - 3 / 10
100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 25x(d+b)
75 free spins on Net Ent slots
# of Spins 75
Spin Value Varies
Max Bet 5
Max Win 50
Wagering 25xw
Deposit Method Restrictions: Neteller, Skrill
Country/Regional Restrictions: Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£0.01
Bonus Value
low roller
n/a
mid roller
low
high roller
mid
superhigh roller
n/a

Payout Speed: 24h

 - 10 / 10

As Hello casino do not hold a UKGC license we have not tested their withdrawal times. The Hello casino website states that Neteller withdrawal are processed instantly.

Minimum Withdrawal - €25

Maximum Withdrawal - £/$/€5000/week, £/$/€50000/month

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Hello casino use Net Entertainment and software and add in slots games from Microgaming, Oryx and 1x2Gaming for there instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 36

Slots – 367

Video Poker – 13

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No Reply
  • June 2015 - No response
  • November 2014 - 1 hour 8 minutes

Licensing

 - 8 / 10

Hello hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Hello currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Hello casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Hello casino - Afghanistan, Albania, Algeria, American Samoa, Angola, Australia, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Lao Peoples Democratic Republic, Latvia, Lithuania, Malta, Myanmar, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Poland, Reunion, Romania, Russia, Sao Tome and Principe, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Syria, Tanzania, Thailand, Turkey, Uganda, United States, United States Minor Outlying Islands, Vietnam, Virgin Islands (U.S.), Yemen, Zimbabwe

Contact Details;

Email : support@hellocasino.com

Affiliate Program - FullCream Affiliates.

Restricted Countries

Hello does not accept players from the following countries: Afghanistan, Albania, Algeria, American Samoa, Angola, Australia, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Laos, Latvia, Lithuania, Malta, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Panama Canal Zone, Papua New Guinea, Poland, Romania, Russia, Réunion, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Syria, São Tomé and Príncipe, Tanzania, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United States, Vietnam, Yemen, Zimbabwe.

Slots RTP

Hello casino publish the House Edge/Return to Player (RTP) information for all of their slots games.

Comp Points

Hello casino do not appear to offer any form of comp point program.

Closing Thoughts

Hello casino are another promising brand out of the Imperium Network Solutions stable.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Promotional Terms & Conditions

100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 25x(d+b)
75 free spins on Net Ent slots
# of Spins 75
Spin Value Varies
Max Bet 5
Max Win 50
Wagering 25xw

This promotion is only available to new players and only once they've made their first deposit.

The Hello Casino Welcome bonus currently offered exclusively via ThePOGG Network consists of a bonus of 100% up to £100 plus 75 free spins on any Net Entertainment slots game.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 25x(deposit+bonus) for the deposit bonus and 25xwinnings for the free spin winnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £5 on any single round of play.

Only bets of £1 or more count towards the wagering requirement.

There is no maximum win the deposit bonus and the maximum win with the free spins is £50.

The bonus is cashable.

Players from the following countries are not eligible for this bonus - Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia

Players depositing via Neteller or Skrill are not eligible for this bonus.

Game Weightings:

  • Slots 100%
  • Table Games 10%
  • Video Poker Games 5%
  • Other 5%
  • Scratchcards & Keno 100%
  • Blood Suckers, Dead or Alive, Devils Delight, Kings of Chicago, Jackpot 6000, Lucky 8 Line, Mega Joker, Super Nudge 6000, Big Bad Wolf, 300 shields, Secrets of the stones and Victorious 20%

 

 

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